By Cloudbeds | Published on September 28
Hoperator is a complete messaging, guest relations and marketing automation platform that delivers personalized communication to increase customer engagement, direct bookings and incremental revenue. It’s also our first integration to offer a live chat feature.
A Cloudbeds integration with Hoperator will simplify the guest communication and messaging process and enable staff to seamlessly engage with guests on a single, mobile-responsive dashboard. Add live chat, messaging and marketing automation to your website in minutes when you connect Cloudbeds and Hoperator.
Watch how to import your Cloudbeds reservation data into Hoperator below:
The benefits of using Hoperator include:
- Link your live chat, Facebook Messenger, email and text message conversations to guests
- Ability to send personalized emails and text messages to your guests before arrival, during their stay, and after check-out
- Increase your direct bookings and upsells by displaying promotions in your booking engine
- Gain operational efficiency by letting you spend less time on the phone
About Cloudbeds
Founded in 2012, Cloudbeds is the hospitality industry’s fastest-growing technology provider, serving global customers of 22,000+ independent properties across 157 countries. Its award-winning Cloudbeds Hospitality Platform seamlessly combines operations, revenue, distribution, and growth marketing tools with a marketplace of third-party integrations to help hoteliers and hosts grow revenue, streamline operations, and deliver memorable guest experiences. Cloudbeds was named No. 1 PMS, No. 1 Booking Engine, and Hoteliers Choice by Hotel Tech Report in 2021, and has been recognized by Deloitte’s Technology Fast 500 in 2021 and Inc. 500 in 2019.
