By Cloudbeds | Published on September 28, 2018
Hoperator is a complete messaging, guest relations and marketing automation platform that delivers personalized communication to increase customer engagement, direct bookings and incremental revenue. It’s also our first integration to offer a live chat feature.
A Cloudbeds integration with Hoperator will simplify the guest communication and messaging process and enable staff to seamlessly engage with guests on a single, mobile-responsive dashboard. Add live chat, messaging and marketing automation to your website in minutes when you connect Cloudbeds and Hoperator.
Watch how to import your Cloudbeds reservation data into Hoperator below:
The benefits of using Hoperator include:
- Link your live chat, Facebook Messenger, email and text message conversations to guests
- Ability to send personalized emails and text messages to your guests before arrival, during their stay, and after check-out
- Increase your direct bookings and upsells by displaying promotions in your booking engine
- Gain operational efficiency by letting you spend less time on the phone