By Cloudbeds Admin | Published on February 28, 2019
Cloudbeds users looking to optimize their guest experience while also improving their online reputation can now connect to myHotel, a complete guest feedback automation tool. With myHotel, you can get an overview of your property’s services from the guest’s perspective so you can better manage your reputation.
When you connect your Cloudbeds account to myHotel, the tool will use your guest data to automatically send guests a satisfaction survey to evaluate their experience both during and after their stay. MyHotel helps you catch unsatisfied guests early so you can resolve any issues before check out. Property owners can also use the post-stay survey results to monitor quality standards, improve their online brand, and compare their performance with those of competitors.
The benefits of using myHotel include:
- Increased guests satisfaction
- Automatic management of guest feedback
- Benchmark your hotel against industry standards
- Monitor the quality of all hotel services
- Increase the volume of online reviews
- Manage responses to every review
- Compare your online rankings against competitors
- Receive real-time feedback alert
Follow these steps to connect your Cloudbeds account to myHotel.
About Cloudbeds Admin
Cloudbeds is the fastest growing hospitality management suite in the world, providing tools to manage properties of any type and size. Cloudbeds’ award-winning software is trusted by more than 20,000 hotels, hostels, inns, and alternative accommodations in over 157 countries. Cloudbeds helps properties grow revenue and automate their workflows with confidence and ease while delivering a better experience for guests everywhere. Founded in 2012, Cloudbeds has expanded to over 400 people with local teams in 40 countries, speaking 30+ languages.
