Optimize your guest experience AND improve your online reputation with myHotel

By Cloudbeds Admin, February 28, 2019

Cloudbeds users looking to optimize their guest experience while also improving their online reputation can now connect to myHotel, a complete guest feedback automation tool. With myHotel, you can get an overview of your property’s services from the guest’s perspective so you can better manage your reputation.

When you connect your Cloudbeds account to myHotel, the tool will use your guest data to automatically send guests a satisfaction survey to evaluate their experience both during and after their stay. MyHotel helps you catch unsatisfied guests early so you can resolve any issues before check out. Property owners can also use the post-stay survey results to monitor quality standards, improve their online brand, and compare their performance with those of competitors.

Connect to myHotel

The benefits of using myHotel include: 

  • Increased guests satisfaction
  • Automatic management of guest feedback
  • Benchmark your hotel against industry standards
  • Monitor the quality of all hotel services
  • Increase the volume of online reviews
  • Manage responses to every review
  • Compare your online rankings against competitors
  • Receive real-time feedback alert

Follow these steps to connect your Cloudbeds account to myHotel.

About Cloudbeds Admin

Cloudbeds creates cloud-based hospitality management software that simplifies the working lives of professional property owners, operators, and employees. Tens of thousands of hotels, hostels, vacation rentals, and groups in over 135 countries trust Cloudbeds’ award-winning software. Founded in 2012, Cloudbeds has expanded to hundreds of team members in 31 countries who altogether speak 17 languages.

You might also be interested in...

PillowTalk: Cloudbeds Product Updates September 2019

Grab a pillow! Let’s talk… As Q3 has come and gone, it’s time to highlight some of the new and […]

Worried about SCA Compliance? With Cloudbeds, you’re covered

The new Strong Customer Authentication (SCA) regulation will affect most of the Travel industry in many ways, both directly and […]

PillowTalk: Cloudbeds Product Updates August 2019

Many of our customers are experiencing high season at their properties right now – either hosting guests on summer vacation […]

New Channels Alert! Cloudbeds’ Channel Manager Adds 12 New Channels

If you aren’t reaching new customers, you might be in a bit of a rut. Cloudbeds is here to help! […]

Better Together

Cloudbeds loves helping Hoteliers and Hosts grow
their business. Let us show you how.

Book a Demo