{"id":90550,"date":"2026-05-09T12:44:00","date_gmt":"2026-05-09T19:44:00","guid":{"rendered":"https:\/\/www.cloudbeds.com\/?page_id=90550"},"modified":"2026-05-13T15:17:54","modified_gmt":"2026-05-13T22:17:54","slug":"logiciel-reputation-hoteliere","status":"publish","type":"page","link":"https:\/\/www.cloudbeds.com\/fr\/logiciel-reputation-hoteliere\/","title":{"rendered":"Logiciel e reputation hotel"},"content":{"rendered":"\n<section class=\"py-12 pb-16 product-header-pattern relative bg-cover bg-no-repeat bg-right wp-block-cloudbeds-product-header\">\n\n\n            <div class=\"container px-4 md:px-[2.2rem]\">\n            <div class=\"p-2 flex items-center text-base\">\n                <span class=\"inline-block bg-support-green-05 text-neutral-white text-sm font-medium px-2 py-2 rounded mr-1\"><\/span>\n                <h1 class=\"text-base\">Logiciel de gestion de la r\u00e9putation<\/h1>\n            <\/div>\n        <\/div>\n    \n    <div class=\"container flex flex-col md:flex-row gap-8 justify-between mt-4 px-4 md:px-[2.2rem]\">\n\n        <!-- Left Column -->\n        <div class=\"grid xl:max-w-[561px] cloudbeds-product-header-content-box\">\n\n            \n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-2fa7e910 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<h2 class=\"wp-block-heading has-host-grotesk-font-family\" id=\"h-du-retour-d-information-aux-sejours-cinq-etoiles\" style=\"margin-bottom:var(--wp--preset--spacing--60);font-size:clamp(31.609px, 1.976rem + ((1vw - 3.2px) * 2.178), 56px);font-style:normal;font-weight:300;line-height:1.25\">Du retour d&rsquo;information aux <strong>s\u00e9jours cinq \u00e9toiles.<\/strong><\/h2>\n\n\n\n<p class=\"has-host-grotesk-font-family\" style=\"margin-bottom:var(--wp--preset--spacing--50);font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.179), 16px);\">Parce que \u00ab\u00a0esp\u00e9rer qu&rsquo;ils ont aim\u00e9\u00a0\u00bb n&rsquo;est pas une strat\u00e9gie de retour d&rsquo;information. Les clients les mieux not\u00e9s peuvent pratiquer des tarifs plus \u00e9lev\u00e9s et, gr\u00e2ce \u00e0 des analyses centralis\u00e9es et \u00e0 des temps de r\u00e9ponse plus rapides, vous pouvez transformer le sentiment des clients en v\u00e9ritable pouvoir de tarification.<\/p>\n\n\n\n<div class=\"flex w-full justify-start\">\n      <div\n      data-href=\"#\"\n      class=\"cloudbeds-custom-button btn-rich-brown text-neutral-white px-4 py-2 rounded-md hover:bg-primary-blue-05 hover:text-neutral-coffee-05 inline-flex items-center gap-2 no-underline transition duration-300 ease-in-out cursor-pointer modal-trigger\"\n      value=\"open-form\">\n            <span>Planifiez une d\u00e9monstration<\/span>\n      <svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" fill=\"currentColor\" viewBox=\"0 0 256 256\"><path d=\"M200,64V168a8,8,0,0,1-16,0V83.31L69.66,197.66a8,8,0,0,1-11.32-11.32L172.69,72H88a8,8,0,0,1,0-16H192A8,8,0,0,1,200,64Z\"\/><\/svg>    <\/div>\n  <\/div><\/div>\n\n\n        <\/div>\n\n        <!-- Right Column (Fixed-size Image) -->\n        <div class=\"flex items-center w-full md:max-w-[50%] lg:max-w-[60%] xl:max-w-[796px] py-3 cloudbeds-product-header-image-box\">\n\n            \n                <!-- Image -->\n                                    <img decoding=\"async\"\n                        src=\"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2025\/10\/img-product-reputation-hero-e1762506811397.webp\"\n                        alt=\"\"\n                        class=\"w-full xl:w-[796px] h-auto xl:h-[418px] xl:object-cover rounded-[4px]\" \/>\n\n                                    <\/div>\n\n    <\/div>\n<\/section>\n\n\n<section class=\"bg-gradient-to-b from-primary-yellow-05 to-neutral-white text-neutral-coffee-05 font-host py-[5rem] wp-block-cloudbeds-product-statistic\">\n    <div class=\"container px-4 md:px-[2.2rem]\">\n        <!-- Header -->\n        <div class=\"flex justify-between items-start flex-wrap gap-6 mb-14\">\n            <div class=\"max-w-2xl\">\n                <h2 class=\"text-3xl md:text-5xl font-light leading-snug tracking-[-1px]\">\n                    Cr\u00e9ez des revenus durables \u00e0 partir de chaque commentaire                <\/h2>\n            <\/div>\n            <!-- Review Badge -->\n            <div class=\"w-full max-w-[358px]\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2025\/08\/Badge-rating-HTR.svg\" alt=\"\" class=\"w-full\" \/>\n                            <\/div>\n        <\/div>\n    <\/div>\n\n    <!-- InnerBlocks here ... -->\n    \n\n<div class=\"container px-4 md:px-[2.2rem] cloudbeds-tabs-wrapper\">\n\n    <div class=\"flex flex-wrap flex-row gap-2 text-sm font-medium border-b border-neutral-coffee-05 mb-8 cloudbeds-tab-header\"><\/div>\n\n    <div class=\"flex sm:hidden flex-row items-center mb-6\">\n        <!-- Previous button (optional) -->\n        <button class=\"flex flex-row gap-2 items-center text-sm\" id=\"cloudbeds-tabs-wrapper-previous\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"13\" viewBox=\"0 0 12 13\" fill=\"none\">\n                <path d=\"M12 7.25572L12 5.88987L2.63415 5.88987L6.82927 1.69475L5.85366 0.719136L5.24537e-07 6.57279L5.85366 12.4265L6.82927 11.4508L2.63415 7.25572L12 7.25572Z\" fill=\"#261C0A\" \/>\n            <\/svg>\n            <span>Previous<\/span>\n        <\/button>\n\n        <!-- Next button always on the right -->\n        <button class=\"flex flex-row gap-2 items-center text-sm ml-auto\" id=\"cloudbeds-tabs-wrapper-next\">\n            <span>Next<\/span>\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"13\" viewBox=\"0 0 12 13\" fill=\"none\">\n                <path d=\"M4.53577e-07 5.88991L0 7.25576H9.36585L5.17073 11.4509L6.14634 12.4265L12 6.57284L6.14634 0.719177L5.17073 1.69479L9.36585 5.88991H4.53577e-07Z\" fill=\"#261C0A\" \/>\n            <\/svg>\n        <\/button>\n    <\/div>\n\n    <div class=\"cloudbeds-tab-content\">\n        \n\n<div class=\"flex flex-col md:flex-row gap-8 justify-between mt-4 wp-block-cloudbeds-tabs-item flex flex-col md:flex-row gap-8 justify-between mt-4 align wp-block-cloudbeds-tabs-item flex flex-col md:flex-row gap-8 justify-between mt-4 wp-block-cloudbeds-tabs-item\" data-tab-label=\"S&#039;approprier le r\u00e9cit\">\n    <div class=\"xl:max-w-[561px]\">\n                    <h3 class=\"text-[32px] mb-4 font-light md:leading-[40px]\">Une seule r\u00e9putation, pour tous les canaux.<\/h3>\n                <p class=\"text-2xl font-light\">81% des voyageurs lisent les avis avant de r\u00e9server. Cloudbeds rassemble les commentaires des clients de Booking.com, Expedia, Airbnb, Vrbo, Google et plus encore dans un tableau de bord propre. Vous \u00eates averti instantan\u00e9ment afin de pouvoir r\u00e9pondre, analyser et agir, le tout en un seul endroit.  <\/p>\n    <\/div>\n    <div class=\"flex items-center w-full md:max-w-[50%] lg:max-w-[60%] xl:max-w-[796px] py-3\">\n                    <div class=\"w-full aspect-[796\/418]  flex items-center justify-center text-center text-neutral-chalk-01 text-sm rounded-t-[4px]\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2025\/10\/img-product-reputation-tab1.webp\" alt=\"\" class=\"w-full h-auto\" \/>\n                            <\/div>\n            <\/div>\n<\/div>\n\n\n\n<div class=\"flex flex-col md:flex-row gap-8 justify-between mt-4 wp-block-cloudbeds-tabs-item flex flex-col md:flex-row gap-8 justify-between mt-4 align wp-block-cloudbeds-tabs-item flex flex-col md:flex-row gap-8 justify-between mt-4 wp-block-cloudbeds-tabs-item\" data-tab-label=\"La r\u00e9putation paie\">\n    <div class=\"xl:max-w-[561px]\">\n                    <h3 class=\"text-[32px] mb-4 font-light md:leading-[40px]\">Une r\u00e9putation qui g\u00e9n\u00e8re des revenus.<\/h3>\n                <p class=\"text-2xl font-light\">Une augmentation d&rsquo;un point de la note d&rsquo;\u00e9valuation peut se traduire par des tarifs jusqu&rsquo;\u00e0 11 % plus \u00e9lev\u00e9s. Les moteurs d&rsquo;IA indexant d\u00e9sormais les avis, votre r\u00e9putation influence non seulement les clients \u00e0 l&rsquo;\u00e9tape finale de la r\u00e9servation, mais stimule \u00e9galement votre visibilit\u00e9 d\u00e8s le d\u00e9part.<\/p>\n    <\/div>\n    <div class=\"flex items-center w-full md:max-w-[50%] lg:max-w-[60%] xl:max-w-[796px] py-3\">\n                    <div class=\"w-full aspect-[796\/418]  flex items-center justify-center text-center text-neutral-chalk-01 text-sm rounded-t-[4px]\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2025\/10\/img-product-reputation-tab2.webp\" alt=\"\" class=\"w-full h-auto\" \/>\n                            <\/div>\n            <\/div>\n<\/div>\n\n\n\n<div class=\"flex flex-col md:flex-row gap-8 justify-between mt-4 wp-block-cloudbeds-tabs-item flex flex-col md:flex-row gap-8 justify-between mt-4 align wp-block-cloudbeds-tabs-item flex flex-col md:flex-row gap-8 justify-between mt-4 wp-block-cloudbeds-tabs-item\" data-tab-label=\"Le dernier mot\">\n    <div class=\"xl:max-w-[561px]\">\n                    <h3 class=\"text-[32px] mb-4 font-light md:leading-[40px]\">La r\u00e9flexion, \u00e0 l&rsquo;\u00e9chelle.<\/h3>\n                <p class=\"text-2xl font-light\">89 % des clients affirment que les r\u00e9ponses r\u00e9fl\u00e9chies am\u00e9liorent leur impression de votre propri\u00e9t\u00e9. Gr\u00e2ce \u00e0 l&rsquo;analyse int\u00e9gr\u00e9e des sentiments par l&rsquo;IA, rep\u00e9rez facilement ce que les clients adorent et ce qu&rsquo;il faut am\u00e9liorer, du petit-d\u00e9jeuner \u00e0 l&rsquo;enregistrement. Notre outil de r\u00e9ponse instantan\u00e9e vous permet de r\u00e9pondre aux avis rapidement, personnellement et en respectant la marque, ce qui vous permet d&rsquo;\u00e9conomiser des heures de travail et de prot\u00e9ger votre r\u00e9putation en ligne.  <\/p>\n    <\/div>\n    <div class=\"flex items-center w-full md:max-w-[50%] lg:max-w-[60%] xl:max-w-[796px] py-3\">\n                    <div class=\"w-full aspect-[796\/418]  flex items-center justify-center text-center text-neutral-chalk-01 text-sm rounded-t-[4px]\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2025\/10\/img-product-reputation-tab3.webp\" alt=\"\" class=\"w-full h-auto\" \/>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    <\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudbeds-wrapper-sidebar-title\"><div class=\"container grid grid-cols-1 lg:grid-cols-12 gap-5 md:gap-8 font-host text-neutral-coffee-05 px-4 md:px-[2.2rem] text-base mt-10\"><div class=\"lg:col-span-3 flex flex-col justify-between h-full\"><h2 class=\"text-[2rem] font-light mb-6\">Pourquoi la gestion de la r\u00e9putation ?<\/h2><\/div><div class=\"lg:col-span-9 space-y-6\">\n<div class=\"wp-block-cloudbeds-counter-wrapper\"><div class=\"flex flex-wrap justify-center gap-2 font-host\">\n<div class=\"wp-block-cloudbeds-counter-item has-fff-878-background-color has-background flex flex-col justify-between flex-1 w-full min-w-[200px] bg-primary-blue-03 rounded-md p-4 text-neutral-coffee-05\" style=\"background-color:#FFF878\"><p class=\"text-5xl font-light mb-4 cloudbeds-count-up-container\"><span class=\" cloudbeds-count-up\" data-value=\"81\">81<\/span><span>%<\/span><\/p><p class=\"text-sm\">des voyageurs lisent les avis avant de r\u00e9server<\/p><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-counter-item has-fff-878-background-color has-background flex flex-col justify-between flex-1 w-full min-w-[200px] bg-primary-blue-03 rounded-md p-4 text-neutral-coffee-05\" style=\"background-color:#FFF878\"><p class=\"text-5xl font-light mb-4 cloudbeds-count-up-container\"><span class=\" cloudbeds-count-up\" data-value=\"89\">89<\/span><span>%<\/span><\/p><p class=\"text-sm\">des voyageurs font confiance aux h\u00f4tels qui r\u00e9pondent<\/p><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-counter-item has-primary-yellow-05-background-color has-background flex flex-col justify-between flex-1 w-full min-w-[200px] bg-primary-blue-03 rounded-md p-4 text-neutral-coffee-05\" style=\"background-color:primary-yellow-05\"><p class=\"text-5xl font-light mb-4 cloudbeds-count-up-container\"><span>\u2191<\/span><span class=\" cloudbeds-count-up\" data-value=\"11\">11<\/span><span>%<\/span><\/p><p class=\"text-sm\">Des taux plus \u00e9lev\u00e9s pour une augmentation d&rsquo;un point de l&rsquo;examen<\/p><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-cloudbeds-review-section py-8 square-pattern\"><div class=\"container\"><div class=\"flex flex-col md:flex-row justify-between items-start gap-4 p-0 sm:p-6 max-w-[1144px] mx-auto\"><div class=\"flex-1 flex flex-col items-start gap-4 max-w-[760px] cloudbeds-review-section-left\" style=\"max-width:100%\"><div class=\"w-20 h-20 aspect-[100\/100]\"><img decoding=\"async\" src=\"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2022\/11\/victor.jpeg\" alt=\"Victor Menor, Operations Manager at Flor Parks\" class=\"w-full object-cover flex-shrink-0\"\/><\/div><div><p class=\"text-neutral-coffee-05 font-stix text-xl leading-[1.4] mb-12\">Depuis que nous avons opt\u00e9 pour Cloudbeds, nous avons \u00e9t\u00e9 en mesure d&rsquo;obtenir plus d&rsquo;avis sur Google, ce qui a renforc\u00e9 notre cr\u00e9dibilit\u00e9 aupr\u00e8s des clients potentiels. En seulement trois mois, nous avons re\u00e7u 50 nouveaux avis de clients sur Google, soit une augmentation de 17 % par rapport \u00e0 la situation pr\u00e9c\u00e9dente ! <\/p><div class=\"text-neutral-coffee-05 mt-6 mb-6 cloudbeds-customer-info\"><span class=\"block font-medium text-xl font-host\">Victor Menor<\/span><span class=\"text-neutral-coffee-05 font-host font-light text-base\">Responsable des op\u00e9rations chez Flor Parks<\/span><\/div><div class=\"flex gap-2 border-b border-neutral-chalk-07 pb-4 last:border-b-0\"><span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M13.765 11.265L10.765 14.265C10.6939 14.3312 10.5999 14.3673 10.5027 14.3656C10.4056 14.3639 10.3129 14.3245 10.2442 14.2558C10.1755 14.1871 10.1361 14.0944 10.1344 13.9973C10.1327 13.9001 10.1688 13.8061 10.235 13.735L12.5944 11.375H4.5C4.40054 11.375 4.30516 11.3355 4.23484 11.2652C4.16451 11.1948 4.125 11.0995 4.125 11V2C4.125 1.90054 4.16451 1.80516 4.23484 1.73483C4.30516 1.66451 4.40054 1.625 4.5 1.625C4.59946 1.625 4.69484 1.66451 4.76516 1.73483C4.83549 1.80516 4.875 1.90054 4.875 2V10.625H12.5944L10.235 8.265C10.1982 8.23067 10.1686 8.18927 10.1481 8.14327C10.1276 8.09727 10.1166 8.04761 10.1157 7.99726C10.1148 7.94691 10.1241 7.8969 10.1429 7.8502C10.1618 7.80351 10.1899 7.76109 10.2255 7.72548C10.2611 7.68987 10.3035 7.6618 10.3502 7.64294C10.3969 7.62408 10.4469 7.61482 10.4973 7.6157C10.5476 7.61659 10.5973 7.62761 10.6433 7.64811C10.6893 7.66861 10.7307 7.69816 10.765 7.735L13.765 10.735C13.8352 10.8053 13.8747 10.9006 13.8747 11C13.8747 11.0994 13.8352 11.1947 13.765 11.265Z\" fill=\"#261C0A\"><\/path><\/svg><\/span><a href=\"https:\/\/www.cloudbeds.com\/fr\/?post_type=customers&amp;p=90912\" class=\"text-primary-blue-07 hover:underline no-underline text-base font-host\">D\u00e9couvrez comment ils pr\u00e9parent le s\u00e9jour id\u00e9al.<\/a><\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cloudbeds-section-gray bg-neutral-chalk-05 py-10 sm:py-[5rem] pb-3\"><div class=\"container px-4 md:px-[2.2rem] font-host\"><div class=\"flex justify-between items-start gap-6 mb-[66px] flex-col md:flex-row\"><div class=\"max-w-[600px]\"><h2 class=\"text-4xl md:text-5xl font-light tracking-[-1px]\">Gestion centralis\u00e9e des examens<\/h2><\/div><div class=\"w-full max-w-[564px]\"><p class=\"text-2xl font-light\">Votre r\u00e9putation ne devrait pas se trouver dans une douzaine d&rsquo;onglets de navigateur. Regroupez tous les commentaires en un seul endroit pour \u00e9couter, comprendre et r\u00e9pondre rapidement. <\/p><\/div><\/div><\/div><div class=\"container px-4 md:px-[2.2rem] cloudbeds-tabs-wrapper cloudbeds-tabs-wrapper-type2\"><div class=\"flex gap-8 justify-between mt-4 flex-col md:flex-row md:flex-row-reverse\"><div class=\"xl:max-w-[561px] w-full mb-6\">\n<div class=\"wp-block-cloudbeds-faq-item-type2 faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col is-active\"><div class=\"faq-section-item-header flex justify-between items-center py-6 text-neutral-coffee-05\"><h3 class=\"flex-1 text-base font-medium\">Tableau de bord unifi\u00e9 pour tous les avis clients<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-sm space-y-4 pb-6 mt-[-19px] pr-4\">\n<p>Surveillez les avis par canal, comprenez le sentiment des clients et r\u00e9pondez rapidement, le tout en un seul endroit.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item-type2 faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col is-active\"><div class=\"faq-section-item-header flex justify-between items-center py-6 text-neutral-coffee-05\"><h3 class=\"flex-1 text-base font-medium\">Importation automatique des avis<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-sm space-y-4 pb-6 mt-[-19px] pr-4\">\n<p>Les avis sont automatiquement r\u00e9cup\u00e9r\u00e9s \u00e0 partir de tous les canaux de distribution auxquels vous \u00eates connect\u00e9.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item-type2 faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col is-active\"><div class=\"faq-section-item-header flex justify-between items-center py-6 text-neutral-coffee-05\"><h3 class=\"flex-1 text-base font-medium\">Notifications d&rsquo;avis en temps r\u00e9el<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-sm space-y-4 pb-6 mt-[-19px] pr-4\">\n<p>Recevez des notifications en temps r\u00e9el pour tout nouvel avis re\u00e7u. Restez engag\u00e9 aupr\u00e8s de vos clients, r\u00e9pondez plus rapidement aux commentaires et pr\u00e9servez la r\u00e9putation de votre propri\u00e9t\u00e9. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item-type2 faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col is-active\"><div class=\"faq-section-item-header flex justify-between items-center py-6 text-neutral-coffee-05\"><h3 class=\"flex-1 text-base font-medium\">Filtres avanc\u00e9s<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-sm space-y-4 pb-6 mt-[-19px] pr-4\">\n<p>Filtrez les avis par propri\u00e9t\u00e9, canal, th\u00e8me ou sentiment.<\/p>\n<\/div><\/div>\n<\/div><div class=\"flex items-center w-full md:max-w-[50%] lg:max-w-[60%] xl:max-w-[796px] py-3 pt-0\"><div class=\"w-full aspect-[796\/418]  flex items-center justify-center text-center text-neutral-chalk-01 text-sm overflow-hidden rounded-t-[4px]\"><img decoding=\"async\" src=\"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2025\/10\/img-product-reputation-overview.webp\" alt=\"\" class=\"w-full h-full object-cover\"\/><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cloudbeds-section-gray bg-neutral-chalk-05 py-10 sm:py-[5rem] pb-3\"><div class=\"container px-4 md:px-[2.2rem] font-host\"><div class=\"flex justify-between items-start gap-6 mb-[66px] flex-col md:flex-row\"><div class=\"max-w-[600px]\"><h2 class=\"text-4xl md:text-5xl font-light tracking-[-1px]\">R\u00e9ponses propuls\u00e9es par IA<\/h2><\/div><div class=\"w-full max-w-[564px]\"><p class=\"text-2xl font-light\">Ne tapez plus les m\u00eames r\u00e9ponses. Notre IA r\u00e9dige des responsive \/ adaptatifs que vous pouvez r\u00e9viser et publier en quelques secondes. Gagnez du temps. Restez vous-m\u00eame.   <\/p><\/div><\/div><\/div><div class=\"container px-4 md:px-[2.2rem] cloudbeds-tabs-wrapper cloudbeds-tabs-wrapper-type2\"><div class=\"flex gap-8 justify-between mt-4 flex-col md:flex-row \"><div class=\"xl:max-w-[561px] w-full mb-6\">\n<div class=\"wp-block-cloudbeds-faq-item-type2 faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col is-active\"><div class=\"faq-section-item-header flex justify-between items-center py-6 text-neutral-coffee-05\"><h3 class=\"flex-1 text-base font-medium\">Brouillons de r\u00e9ponses g\u00e9n\u00e9r\u00e9s par IA<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-sm space-y-4 pb-6 mt-[-19px] pr-4\">\n<p>Les r\u00e9ponses g\u00e9n\u00e9r\u00e9es par l&rsquo;IA &#8211; adapt\u00e9es au contenu des avis, \u00e0 votre marque, au ton et au contexte &#8211; am\u00e9liorent le nombre d&rsquo;\u00e9toiles de votre entreprise, sa r\u00e9putation sur le web et ses Meilleures conversions.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item-type2 faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col is-active\"><div class=\"faq-section-item-header flex justify-between items-center py-6 text-neutral-coffee-05\"><h3 class=\"flex-1 text-base font-medium\">Options de personnalisation<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-sm space-y-4 pb-6 mt-[-19px] pr-4\">\n<p>Modifiez ou approuvez tout texte g\u00e9n\u00e9r\u00e9 automatiquement en fonction du ton, de la voix et de la langue que vous pr\u00e9f\u00e9rez, avant de le publier.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item-type2 faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col is-active\"><div class=\"faq-section-item-header flex justify-between items-center py-6 text-neutral-coffee-05\"><h3 class=\"flex-1 text-base font-medium\">Contexte sp\u00e9cifique \u00e0 Airbnb<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-sm space-y-4 pb-6 mt-[-19px] pr-4\">\n<p>Consultez les avis publics et les notes priv\u00e9es des clients sur Airbnb, et laissez votre propre avis avec un commentaire public et une note priv\u00e9e.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item-type2 faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col is-active\"><div class=\"faq-section-item-header flex justify-between items-center py-6 text-neutral-coffee-05\"><h3 class=\"flex-1 text-base font-medium\">Ton coh\u00e9rent et conforme \u00e0 la marque<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-sm space-y-4 pb-6 mt-[-19px] pr-4\">\n<p>Les r\u00e9ponses g\u00e9n\u00e9r\u00e9es par l&rsquo;IA garantissent que la voix et le ton de votre marque sont coh\u00e9rents dans toutes les r\u00e9ponses.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item-type2 faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col is-active\"><div class=\"faq-section-item-header flex justify-between items-center py-6 text-neutral-coffee-05\"><h3 class=\"flex-1 text-base font-medium\">Moins de travail manuel<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-sm space-y-4 pb-6 mt-[-19px] pr-4\">\n<p>Des r\u00e9ponses fiables aliment\u00e9es par l&rsquo;IA et une \u00e9dition facile permettent \u00e0 votre \u00e9quipe de gagner du temps.<\/p>\n<\/div><\/div>\n<\/div><div class=\"flex items-center w-full md:max-w-[50%] lg:max-w-[60%] xl:max-w-[796px] py-3 pt-0\"><div class=\"w-full aspect-[796\/418]  flex items-center justify-center text-center text-neutral-chalk-01 text-sm overflow-hidden rounded-t-[4px]\"><img decoding=\"async\" src=\"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2025\/10\/img-product-reputation-AIreply.webp\" alt=\"\" class=\"w-full h-full object-cover\"\/><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cloudbeds-section-gray bg-neutral-chalk-05 py-10 sm:py-[5rem] pb-3\"><div class=\"container px-4 md:px-[2.2rem] font-host\"><div class=\"flex justify-between items-start gap-6 mb-[66px] flex-col md:flex-row\"><div class=\"max-w-[600px]\"><h2 class=\"text-4xl md:text-5xl font-light tracking-[-1px]\">Sentiment et analyses des clients<\/h2><\/div><div class=\"w-full max-w-[564px]\"><p class=\"text-2xl font-light\">Allez au-del\u00e0 du classement par \u00e9toiles. Notre IA d\u00e9couvre le <em>pourquoi<\/em> de vos avis, vous montrant ce que les clients aiment vraiment et o\u00f9 concentrer vos efforts. <\/p><\/div><\/div><\/div><div class=\"container px-4 md:px-[2.2rem] cloudbeds-tabs-wrapper cloudbeds-tabs-wrapper-type2\"><div class=\"flex gap-8 justify-between mt-4 flex-col md:flex-row md:flex-row-reverse\"><div class=\"xl:max-w-[561px] w-full mb-6\">\n<div class=\"wp-block-cloudbeds-faq-item-type2 faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col is-active\"><div class=\"faq-section-item-header flex justify-between items-center py-6 text-neutral-coffee-05\"><h3 class=\"flex-1 text-base font-medium\">Analyse de sentiment par IA, au-del\u00e0 des notes en \u00e9toiles<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-sm space-y-4 pb-6 mt-[-19px] pr-4\">\n<p>Obtenez une vue d&rsquo;ensemble claire, bas\u00e9e sur des donn\u00e9es, de ce que les clients appr\u00e9cient le plus et des domaines susceptibles d&rsquo;\u00eatre am\u00e9lior\u00e9s.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item-type2 faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col is-active\"><div class=\"faq-section-item-header flex justify-between items-center py-6 text-neutral-coffee-05\"><h3 class=\"flex-1 text-base font-medium\">\u00c9tiquetage automatique des \u00e9motions<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-sm space-y-4 pb-6 mt-[-19px] pr-4\">\n<p>Les sentiments des clients sont automatiquement \u00e9tiquet\u00e9s et cod\u00e9s par couleur : positif (vert), neutre (gris) ou n\u00e9gatif (rouge).<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item-type2 faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col is-active\"><div class=\"faq-section-item-header flex justify-between items-center py-6 text-neutral-coffee-05\"><h3 class=\"flex-1 text-base font-medium\">D\u00e9tection des 10 th\u00e8mes r\u00e9currents les plus fr\u00e9quents chez les clients<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-sm space-y-4 pb-6 mt-[-19px] pr-4\">\n<p>Jusqu&rsquo;\u00e0 10 cat\u00e9gories dynamiques sont affich\u00e9es, telles que \u00ab\u00a0Enregistrement\u00a0\u00bb, \u00ab\u00a0Bruit\u00a0\u00bb ou \u00ab\u00a0Wi-Fi\u00a0\u00bb.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item-type2 faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col is-active\"><div class=\"faq-section-item-header flex justify-between items-center py-6 text-neutral-coffee-05\"><h3 class=\"flex-1 text-base font-medium\">Suivi des tendances<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-sm space-y-4 pb-6 mt-[-19px] pr-4\">\n<p>Surveillez les tendances des sentiments des clients \u00e0 travers les p\u00e9riodes et les cat\u00e9gories, telles que la propret\u00e9, le personnel et les commodit\u00e9s.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item-type2 faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col is-active\"><div class=\"faq-section-item-header flex justify-between items-center py-6 text-neutral-coffee-05\"><h3 class=\"flex-1 text-base font-medium\">Rapports d\u00e9taill\u00e9s<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-sm space-y-4 pb-6 mt-[-19px] pr-4\">\n<p>Concentrez vos efforts op\u00e9rationnels l\u00e0 o\u00f9 ils comptent le plus, gr\u00e2ce \u00e0 des rapports d\u00e9taill\u00e9s qui transforment les analyses en actions.<\/p>\n<\/div><\/div>\n<\/div><div class=\"flex items-center w-full md:max-w-[50%] lg:max-w-[60%] xl:max-w-[796px] py-3 pt-0\"><div class=\"w-full aspect-[796\/418]  flex items-center justify-center text-center text-neutral-chalk-01 text-sm overflow-hidden rounded-t-[4px]\"><img decoding=\"async\" src=\"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2025\/10\/img-product-reputation-insights.webp\" alt=\"\" class=\"w-full h-full object-cover\"\/><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<div class=\"wp-block-group has-neutral-chalk-05-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-group alignwide has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-da604d14 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(135deg,rgb(255,248,120) 0%,rgb(255,252,187) 100%);padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-group alignwide square-xl-pattern has-global-padding is-layout-constrained wp-container-core-group-is-layout-94e519ba wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--80);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-3777d65e wp-block-group-is-layout-constrained\" style=\"margin-bottom:1rem\">\n<h4 class=\"wp-block-heading has-text-align-center has-host-grotesk-font-family has-6-x-large-font-size\" id=\"h-construisez-une-reputation-qui-remplit-les-salles\" style=\"font-style:normal;font-weight:300;letter-spacing:-1px;line-height:1.1\">Construisez une r\u00e9putation qui remplit les salles.<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-bea02a06 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center has-x-medium-font-size\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--50)\">Ne laissez plus d&rsquo;argent sur la table. D\u00e9couvrez comment la gestion de la r\u00e9putation relie chaque commentaire d&rsquo;un client \u00e0 un impact mesurable sur vos r\u00e9sultats. <\/p>\n\n\n\n<div class=\"flex w-full justify-center\">\n      <div\n      data-href=\"#\"\n      class=\"cloudbeds-custom-button btn-rich-brown text-neutral-white px-4 py-2 rounded-md hover:bg-primary-blue-05 hover:text-neutral-coffee-05 inline-flex items-center gap-2 no-underline transition duration-300 ease-in-out cursor-pointer modal-trigger\"\n      value=\"open-form\">\n            <span>R\u00e9servez une d\u00e9monstration<\/span>\n      <svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" fill=\"currentColor\" viewBox=\"0 0 256 256\"><path d=\"M200,64V168a8,8,0,0,1-16,0V83.31L69.66,197.66a8,8,0,0,1-11.32-11.32L172.69,72H88a8,8,0,0,1,0-16H192A8,8,0,0,1,200,64Z\"\/><\/svg>    <\/div>\n  <\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<section style=\"background-color:#f2f2e9\" class=\"wp-block-cloudbeds-multiple-slider-section has-f-2-f-2-e-9-background-color has-background cloudbeds-multiple-slider-section py-[4.5rem] pb-20\"><div class=\"container mx-auto relative px-4 md:px-[2.2rem]\"><div class=\"flex flex-col sm:flex-row justify-center sm:justify-between\"><div class=\"font-host text-3xl font-light w-full max-w-72 mb-4\"><div class=\"font-host text-3xl font-light\"><div class=\"font-host text-3xl font-light\">Histoires vraies.<br>R\u00e9sultats r\u00e9els<span style=\"font-size: 1.875rem;\">.<\/span><\/div><\/div><\/div><div class=\"flex justify-end w-full max-w-40 cloudbeds-slider-nav-wrapper self-end\"><div class=\"w-full flex justify-between max-w-36\"><button class=\"bg-neutral-white rounded-md flex items-center justify-center p-4 cloudbeds-slider-nav-prev\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M24 13.6161L24 10.8843L5.26829 10.8843L13.6585 2.49411L11.7073 0.542886L1.04907e-06 12.2502L11.7073 23.9575L13.6585 22.0063L5.26829 13.6161L24 13.6161Z\" fill=\"#261C0A\"><\/path><\/svg><\/button><button class=\"bg-neutral-white rounded-md flex items-center justify-center p-4 cloudbeds-slider-nav-next\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M-9.23607e-07 10.8839L-2.31436e-06 13.6157L18.7317 13.6157L10.3415 22.0059L12.2927 23.9571L24 12.2498L12.2927 0.542483L10.3415 2.4937L18.7317 10.8839L-9.23607e-07 10.8839Z\" fill=\"#261C0A\"><\/path><\/svg><\/button><\/div><\/div><\/div><div class=\"flex gap-4 pt-4 cloudbeds-slider-multiple-items\">\n\n<div style=\"background-color:white\" class=\"wp-block-cloudbeds-multiple-slide has-white-background-color has-background flex flex-col justify-between bg-neutral-chalk-05 rounded-md shadow p-6 pb-12 min-h-[440px] cloudbeds-slider-multiple-item h-full\"><div class=\"mb-6\"><div class=\"flex justify-between items-start\"><div class=\"w-20 h-20 aspect-[100\/100] mb-4\"><img decoding=\"async\" src=\"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2024\/01\/marco_bogentrakt.jpeg\" alt=\"Marco Leibundgut, Co-owner and Host at Bogentrakt\" class=\"w-full h-full object-cover rounded-[4px]\"\/><\/div><\/div><div class=\"text-neutral-coffee-05 font-stix text-base mb-6\"><p class=\"mb-0\">\u00ab\u00a0Je n&rsquo;ai pas besoin de v\u00e9rifier cinq syst\u00e8mes diff\u00e9rents car Cloudbeds est mon moteur de r\u00e9servation, mon site web, mon Channel Manager, mon PMS et mon outil de Revenue Management.\u00a0\u00bb<\/p><\/div><\/div><div class=\"min-h-[76px]\"><p class=\"font-host font-semibold text-neutral-coffee-05 text-base mb-1\">Marco Leibundgut<\/p><p class=\"font-host text-neutral-coffee-05 text-base mb-0\">Copropri\u00e9taire et h\u00f4te de Bogentrakt<\/p><\/div><\/div>\n\n\n<div style=\"background-color:white\" class=\"wp-block-cloudbeds-multiple-slide has-white-background-color has-background flex flex-col justify-between bg-neutral-chalk-05 rounded-md shadow p-6 pb-12 min-h-[440px] cloudbeds-slider-multiple-item h-full\"><div class=\"mb-6\"><div class=\"flex justify-between items-start\"><div class=\"w-20 h-20 aspect-[100\/100] mb-4\"><img decoding=\"async\" src=\"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2022\/11\/Sahad-Photo-e1689829890726.jpg\" alt=\"Sahad Kassam, Head of Asset Management at Roadside Hospitality\" class=\"w-full h-full object-cover rounded-[4px]\"\/><\/div><\/div><div class=\"text-neutral-coffee-05 font-stix text-base mb-6\"><p class=\"mb-0\">\u00a0\u00bb Cloudbeds devient extr\u00eamement pr\u00e9cieux pour nos propri\u00e9t\u00e9s. Nous avons pu faire \u00e9voluer notre mix de distribution vers davantage de r\u00e9servations directes. Jusqu&rsquo;\u00e0 pr\u00e9sent, nous avons constat\u00e9 un retour sur investissement de 6,6 fois.<\/p><\/div><\/div><div class=\"min-h-[76px]\"><p class=\"font-host font-semibold text-neutral-coffee-05 text-base mb-1\">Sahad Kassam<\/p><p class=\"font-host text-neutral-coffee-05 text-base mb-0\">Responsable de la gestion des actifs chez Roadside Hospitality<\/p><\/div><\/div>\n\n\n<div style=\"background-color:white\" class=\"wp-block-cloudbeds-multiple-slide has-white-background-color has-background flex flex-col justify-between bg-neutral-chalk-05 rounded-md shadow p-6 pb-12 min-h-[440px] cloudbeds-slider-multiple-item h-full\"><div class=\"mb-6\"><div class=\"flex justify-between items-start\"><div class=\"w-20 h-20 aspect-[100\/100] mb-4\"><img decoding=\"async\" src=\"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2022\/04\/cabot-lodge-annie-square.jpg\" alt=\"Annie Coe, Owner of The Cabot Lodge\" class=\"w-full h-full object-cover rounded-[4px]\"\/><\/div><\/div><div class=\"text-neutral-coffee-05 font-stix text-base mb-6\"><p class=\"mb-0\">\u00ab\u00a0Avec Cloudbeds, je dispose d&rsquo;un syst\u00e8me \u00e0 la fois facile \u00e0 utiliser et robuste, qui m&rsquo;aide \u00e0 offrir une exp\u00e9rience exceptionnelle et s\u00fbre \u00e0 mes clients.\u00a0\u00bb<\/p><\/div><\/div><div class=\"min-h-[76px]\"><p class=\"font-host font-semibold text-neutral-coffee-05 text-base mb-1\">Annie Coe<\/p><p class=\"font-host text-neutral-coffee-05 text-base mb-0\">Propri\u00e9taire du Cabot Lodge<\/p><\/div><\/div>\n\n\n<div style=\"background-color:white\" class=\"wp-block-cloudbeds-multiple-slide has-white-background-color has-background flex flex-col justify-between bg-neutral-chalk-05 rounded-md shadow p-6 pb-12 min-h-[440px] cloudbeds-slider-multiple-item h-full\"><div class=\"mb-6\"><div class=\"flex justify-between items-start\"><div class=\"w-20 h-20 aspect-[100\/100] mb-4\"><img decoding=\"async\" src=\"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2024\/04\/uphoteles.jpeg\" alt=\"Florencia Le Rose\" class=\"w-full h-full object-cover rounded-[4px]\"\/><\/div><\/div><div class=\"text-neutral-coffee-05 font-stix text-base mb-6\"><p class=\"mb-0\">\u00ab\u00a0Le fait d&rsquo;avoir Cloudbeds a chang\u00e9 notre exp\u00e9rience client et de gestion de nos h\u00f4tels. Il est tr\u00e8s simple \u00e0 mettre en \u0153uvre et \u00e0 utiliser, et nous permet d&rsquo;avoir une vision claire de la situation des h\u00f4tels, o\u00f9 que nous soyons.\u00a0\u00bb<\/p><\/div><\/div><div class=\"min-h-[76px]\"><p class=\"font-host font-semibold text-neutral-coffee-05 text-base mb-1\">Florencia Le Rose<\/p><p class=\"font-host text-neutral-coffee-05 text-base mb-0\">Copropri\u00e9taire de Up Hoteles<\/p><\/div><\/div>\n\n<\/div><\/div><\/section>\n\n\n\n\n\r\n<section class=\" py-10 sm:py-20\">\r\n    <div class=\"container grid grid-cols-1 lg:grid-cols-12 gap-5 md:gap-8 font-host text-neutral-coffee-05 px-4 md:px-[2.2rem] text-base\">\r\n\r\n        <!-- Column 1: Title -->\r\n        <div class=\"lg:col-span-3 flex flex-col justify-between h-full\">\r\n\r\n            <h2 class=\"text-4xl sm:text-5xl font-light mb-6 sm:mb-14 text-neutral-coffee-05\">FAQ<\/h2>\r\n        <\/div>\r\n\r\n        <!-- Column 2: Main Content -->\r\n        <div\r\n            class=\"lg:col-span-9 flex flex-col faq-section-content text-neutral-coffee-05\">\r\n\r\n            \n\n<div class=\"wp-block-cloudbeds-faq-item faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col gap-6\"><div class=\"faq-section-item-header flex justify-between items-center py-4 text-neutral-coffee-05\"><h3 class=\"flex-1 text-[28px] sm:text-[32px] font-light cloudbeds-faq-item-question\">Pourquoi la gestion de la r\u00e9putation ?<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-base pb-6\"><div class=\"space-y-4 cloudbeds-faq-item-content\">\n<p>La perception qu&rsquo;ont vos clients de leur s\u00e9jour influence consid\u00e9rablement le processus de d\u00e9cision d&rsquo;autres clients potentiels qui cherchent \u00e0 r\u00e9server des propri\u00e9t\u00e9s comme la v\u00f4tre pour leur prochain voyage. Les avis des clients d\u00e9crivent l&rsquo;exp\u00e9rience de vos clients, en mettant en avant vos services, vos \u00e9quipements et vos installations, ce qui peut faire toute la diff\u00e9rence pour qu&rsquo;un autre voyageur d\u00e9cide de r\u00e9server votre \u00e9tablissement ou non.<br>Il est important de disposer de l&rsquo;outil de gestion de la r\u00e9putation appropri\u00e9 pour g\u00e9rer efficacement les avis de vos clients et maintenir une satisfaction optimale de ces derniers. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col gap-6\"><div class=\"faq-section-item-header flex justify-between items-center py-4 text-neutral-coffee-05\"><h3 class=\"flex-1 text-[28px] sm:text-[32px] font-light cloudbeds-faq-item-question\">Quels sont les avantages d&rsquo;utiliser la gestion de la r\u00e9putation de Cloudbeds ?<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-base pb-6\"><div class=\"space-y-4 cloudbeds-faq-item-content\">\n<p><strong>Am\u00e9lioration de la r\u00e9putation en ligne :<\/strong><\/p>\n\n\n\n<p>En g\u00e9rant efficacement les commentaires et en dialoguant activement avec les clients, les h\u00f4tels peuvent am\u00e9liorer leur classement par \u00e9toiles en ligne et attirer davantage de r\u00e9servations.<\/p>\n\n\n\n<p><strong>Am\u00e9lioration de l&rsquo;exp\u00e9rience des clients :<\/strong><\/p>\n\n\n\n<p>La collecte et l&rsquo;exploitation des commentaires des clients permettent aux h\u00f4tels d&rsquo;identifier les points \u00e0 am\u00e9liorer et d&rsquo;offrir une meilleure exp\u00e9rience globale.<\/p>\n\n\n\n<p><strong>Gain de temps :<\/strong><\/p>\n\n\n\n<p>L&rsquo;automatisation des responsive \/ adaptatifs, des alertes et de certains \u00e9l\u00e9ments de r\u00e9ponse permet au personnel de l&rsquo;h\u00f4tel de gagner du temps et de se concentrer sur d&rsquo;autres op\u00e9rations quotidiennes.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col gap-6\"><div class=\"faq-section-item-header flex justify-between items-center py-4 text-neutral-coffee-05\"><h3 class=\"flex-1 text-[28px] sm:text-[32px] font-light cloudbeds-faq-item-question\">Comment la Revenue Management permet-elle d&rsquo;augmenter les revenus ?<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-base pb-6\"><div class=\"space-y-4 cloudbeds-faq-item-content\">\n<p>Les h\u00f4tels dont les avis sont mieux not\u00e9s peuvent facturer jusqu&rsquo;\u00e0 11 % de plus par r\u00e9servation. En r\u00e9pondant de mani\u00e8re r\u00e9fl\u00e9chie et en vous am\u00e9liorant plus rapidement, vous renforcez \u00e0 la fois la confiance et le pouvoir de tarification. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col gap-6\"><div class=\"faq-section-item-header flex justify-between items-center py-4 text-neutral-coffee-05\"><h3 class=\"flex-1 text-[28px] sm:text-[32px] font-light cloudbeds-faq-item-question\">De quelles plateformes la gestion de la r\u00e9putation de Cloudbeds tire-t-elle les avis ?<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-base pb-6\"><div class=\"space-y-4 cloudbeds-faq-item-content\">\n<p>Booking.com, Expedia, Airbnb, Vrbo, Google et bien d&rsquo;autres encore, tous import\u00e9s automatiquement dans votre tableau de bord.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col gap-6\"><div class=\"faq-section-item-header flex justify-between items-center py-4 text-neutral-coffee-05\"><h3 class=\"flex-1 text-[28px] sm:text-[32px] font-light cloudbeds-faq-item-question\">Comment fonctionne la fonction d&rsquo;analyse des sentiments ?<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-base pb-6\"><div class=\"space-y-4 cloudbeds-faq-item-content\">\n<p>La fonction d&rsquo;analyse des sentiments offre un aper\u00e7u clair, bas\u00e9 sur des donn\u00e9es, de ce que les clients appr\u00e9cient le plus, et des domaines qui pourraient n\u00e9cessiter des am\u00e9liorations. En analysant les avis des clients sur Booking.com, Expedia, Airbnb et Google, Cloudbeds AI vous aide \u00e0 identifier des mod\u00e8les dans les commentaires, afin que vous puissiez concentrer vos efforts op\u00e9rationnels l\u00e0 o\u00f9 ils comptent le plus. <\/p>\n\n\n\n<p>Pour rendre ces informations exploitables, les analyses sont automatiquement regroup\u00e9es en trois types d&rsquo;informations :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Points forts : ce dont les clients font constamment l&rsquo;\u00e9loge.<\/li>\n\n\n\n<li>Points \u00e0 am\u00e9liorer : ce que les clients mentionnent r\u00e9guli\u00e8rement comme points n\u00e9gatifs.<\/li>\n\n\n\n<li>Cat\u00e9gories dynamiques : jusqu&rsquo;\u00e0 10 sujets les plus mentionn\u00e9s, tels que le petit-d\u00e9jeuner, la situation, la propret\u00e9, etc., marqu\u00e9s comme positifs, neutres ou n\u00e9gatifs.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudbeds-faq-item faq-section-item border-t border-neutral-coffee-07 last:border-b last:border-neutral-coffee-07 flex flex-col gap-6\"><div class=\"faq-section-item-header flex justify-between items-center py-4 text-neutral-coffee-05\"><h3 class=\"flex-1 text-[28px] sm:text-[32px] font-light cloudbeds-faq-item-question\">La gestion de la r\u00e9putation de Cloudbeds fonctionne-t-elle pour plusieurs propri\u00e9t\u00e9s ?<\/h3><span class=\"faq-section-item-header-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\"><g clip-path=\"url(#clip0_127_1127)\"><path d=\"M0.00781344 10.577L0.0078125 13.4226H19.52L10.7802 22.1624L12.8127 24.1949L25.0078 11.9998L12.8127 -0.195312L10.7802 1.83721L19.52 10.577H0.00781344Z\" fill=\"#261C0A\"><\/path><\/g><defs><clipPath id=\"clip0_127_1127\"><rect width=\"25\" height=\"24\" fill=\"white\" transform=\"translate(0.0078125)\"><\/rect><\/clipPath><\/defs><\/svg><\/span><\/div><div class=\"faq-section-item-content text-base pb-6\"><div class=\"space-y-4 cloudbeds-faq-item-content\">\n<p>Absolument. Les filtres avanc\u00e9s vous permettent d&rsquo;afficher les avis par \u00e9tablissement, canal, th\u00e8me ou sentiment, de sorte que les exploitants de plusieurs \u00e9tablissements gardent le contr\u00f4le sans \u00eatre d\u00e9sorganis\u00e9s. <\/p>\n<\/div><\/div><\/div>\n\n\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\r\n\n\n\n<style>.hide-statistic-data .cloudbeds-count-up {\n   display: none;\n} \n<\/style>\n\n\n<script type=\"text\/javascript\">\r\n    jQuery(document).ready(function($) {\r\n                $('input.last-lead-source').val('Cloudbeds - Reputation Demo Form');\r\n                $('input.sfcid-form').val('701Ho000001hzeXIAQ');\r\n                $('input.product-name').val('Reputation');\r\n            });\r\n<\/script>\n\n\n<script type=\"application\/ld+json\">{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"SoftwareApplication\",\n  \"@id\": \"https:\/\/www.cloudbeds.com\/reputation-management\/\",\n  \"name\": \"Cloudbeds Reputation Management\",\n  \"description\": \"A centralized review solution that brings every guest review into one dashboard, helps properties respond faster with AI-powered, on-brand replies, and uncovers sentiment trends that drive meaningful improvements.\",\n  \"applicationCategory\": \"BusinessApplication\",\n  \"applicationSubCategory\": \"Hotel Reputation Management Software\",\n  \"operatingSystem\": \"Web-based\",\n  \"url\": \"https:\/\/www.cloudbeds.com\/reputation-management\/\",\n  \"image\": \"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2025\/10\/img-product-reputation-hero-e1762506811397.webp\",\n  \"featureList\": \"Unified review dashboard, automatic review import from all distribution channels, real-time review notifications, AI-generated draft replies, AI-driven sentiment analysis, automatic emotion tagging, detection of top 10 recurring guest themes, trend tracking, advanced filters by property and channel, multi-property support, Airbnb public and private review management, detailed reporting\",\n  \"offers\": {\n    \"@type\": \"Offer\",\n    \"url\": \"https:\/\/www.cloudbeds.com\/pricing\/\",\n    \"description\": \"Contact us for pricing\"\n  },\n  \"isPartOf\": {\n    \"@type\": \"SoftwareApplication\",\n    \"@id\": \"https:\/\/www.cloudbeds.com\/hospitality-platform\/\",\n    \"name\": \"Cloudbeds Hospitality Platform\",\n    \"applicationCategory\": \"BusinessApplication\",\n    \"operatingSystem\": \"Web-based\",\n    \"offers\": {\n      \"@type\": \"Offer\",\n      \"url\": \"https:\/\/www.cloudbeds.com\/pricing\/\",\n      \"description\": \"Contact us for pricing\"\n    }\n  }\n}\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Construisez une r\u00e9putation qui remplit les salles. Ne laissez plus d&rsquo;argent sur la table. D\u00e9couvrez comment la gestion de la r\u00e9putation relie chaque commentaire d&rsquo;un client \u00e0 un impact mesurable sur vos r\u00e9sultats.<\/p>\n","protected":false},"author":42,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"wf_page_folders":[],"class_list":["post-90550","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Logiciel de gestion de la r\u00e9putation des h\u00f4tels<\/title>\n<meta name=\"description\" content=\"Mettez en place une solide strat\u00e9gie de gestion de la r\u00e9putation et am\u00e9liorez vos \u00e9valuations, votre r\u00e9putation en ligne et vos taux de conversion.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cloudbeds.com\/fr\/logiciel-reputation-hoteliere\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Logiciel de gestion de la r\u00e9putation des h\u00f4tels\" \/>\n<meta property=\"og:description\" content=\"Les clients les mieux not\u00e9s peuvent pratiquer des tarifs plus \u00e9lev\u00e9s et, gr\u00e2ce \u00e0 des analyses centralis\u00e9es et \u00e0 des temps de r\u00e9ponse plus rapides, vous pouvez transformer le sentiment des clients en v\u00e9ritable pouvoir de tarification.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cloudbeds.com\/fr\/wp-json\/wp\/v2\/pages\/90550\" \/>\n<meta property=\"og:site_name\" content=\"Cloudbeds\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Cloudbeds\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-13T22:17:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cloudbeds.com\/wp-content\/uploads\/2022\/11\/victor.jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Cloudbeds\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.cloudbeds.com\\\/fr\\\/wp-json\\\/wp\\\/v2\\\/pages\\\/90550\",\"url\":\"https:\\\/\\\/www.cloudbeds.com\\\/fr\\\/wp-json\\\/wp\\\/v2\\\/pages\\\/90550\",\"name\":\"Logiciel de gestion de la r\u00e9putation des h\u00f4tels\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.cloudbeds.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.cloudbeds.com\\\/fr\\\/wp-json\\\/wp\\\/v2\\\/pages\\\/90550#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.cloudbeds.com\\\/fr\\\/wp-json\\\/wp\\\/v2\\\/pages\\\/90550#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.cloudbeds.com\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/victor.jpeg\",\"datePublished\":\"2026-05-09T19:44:00+00:00\",\"dateModified\":\"2026-05-13T22:17:54+00:00\",\"description\":\"Mettez en place une solide strat\u00e9gie de gestion de la r\u00e9putation et am\u00e9liorez vos \u00e9valuations, votre r\u00e9putation en ligne et vos taux de conversion.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.cloudbeds.com\\\/fr\\\/wp-json\\\/wp\\\/v2\\\/pages\\\/90550#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.cloudbeds.com\\\/fr\\\/wp-json\\\/wp\\\/v2\\\/pages\\\/90550\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.cloudbeds.com\\\/fr\\\/wp-json\\\/wp\\\/v2\\\/pages\\\/90550#primaryimage\",\"url\":\"https:\\\/\\\/www.cloudbeds.com\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/victor.jpeg\",\"contentUrl\":\"https:\\\/\\\/www.cloudbeds.com\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/victor.jpeg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.cloudbeds.com\\\/fr\\\/wp-json\\\/wp\\\/v2\\\/pages\\\/90550#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.cloudbeds.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Logiciel e reputation hotel\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.cloudbeds.com\\\/#website\",\"url\":\"https:\\\/\\\/www.cloudbeds.com\\\/\",\"name\":\"Cloudbeds\",\"description\":\"#1 Hotel Management Software - 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