{"id":90059,"date":"2026-04-13T17:30:49","date_gmt":"2026-04-14T00:30:49","guid":{"rendered":"https:\/\/www.cloudbeds.com\/?post_type=podcasts&#038;p=0"},"modified":"2026-04-14T15:36:04","modified_gmt":"2026-04-14T22:36:04","slug":"claudia-infante","status":"publish","type":"podcasts","link":"https:\/\/www.cloudbeds.com\/fr\/the-turndown-podcast\/claudia-infante\/","title":{"rendered":"Claudia Infante: A Chief Data Officer&rsquo;s take on hotel tech, integration, and data strategy"},"content":{"rendered":"<p>How do you balance guest experience with data security in an industry built on personal connections? In this episode of The Turndown, Claudia Infante, Chief Data Officer at Margaritaville, shares her perspective on the evolving role of technology in hospitality\u2014what&rsquo;s working, what&rsquo;s missing, and what needs to change.<\/p>\n<p>From guest data management to AI and facial recognition, Claudia breaks down how hotels can leverage technology without losing the heart of hospitality. She also shares her thoughts on the next generation of industry leaders and why seamless tech integrations are still one of the biggest pain points in hospitality.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do you balance guest experience with data security in an industry built on personal connections? In this episode of The Turndown, Claudia Infante, Chief Data Officer at Margaritaville, shares her perspective on the evolving role of technology in hospitality\u2014what&rsquo;s working, what&rsquo;s missing, and what needs to change.<\/p>\n<p>From guest data management to AI and facial recognition, Claudia breaks down how hotels can leverage technology without losing the heart of hospitality. She also shares her thoughts on the next generation of industry leaders and why seamless tech integrations are still one of the biggest pain points in hospitality.<\/p>\n","protected":false},"author":87,"featured_media":59282,"template":"","categories":[],"tags":[],"class_list":["post-90059","podcasts","type-podcasts","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Claudia Infante: A Chief Data Officer&#039;s take on hotel tech<\/title>\n<meta name=\"description\" content=\"Claudia Infante: A Chief Data Officer&#039;s take on hotel tech, integration, and data strategy - \u201cThe Turndown\u201d with S\u00e9bastien Leitner\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cloudbeds.com\/the-turndown-podcast\/claudia-infante\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Claudia Infante: A Chief Data Officer&#039;s take on hotel tech, integration, and data strategy\" \/>\n<meta property=\"og:description\" content=\"Claudia Infante: A Chief Data Officer&#039;s take on hotel tech, integration, and data strategy - 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