Switching to Cloudbeds is now easier than ever.

You’re busy running your business. Our expert coaches will help with setup and training so you don’t have to skip a beat.

Get Started

Select your onboarding experience.

Whether you select one service or get the full implementation package,
our experienced team is here to support you.

System Setup

Eliminate manual data input. An experienced Cloudbeds Coach will enter your property details into the Cloudbeds platform for you. This includes property info, amenities, general system settings, channel room setting, rate plans, taxes and fees. Learn more.

Data input typically takes 2-3 days, but may vary depending on your number of properties, and rooms.

Personal training with a Cloudbeds Coach

Leave no questions unanswered. Extra training hours can be purchased at any time to train you or new staff members on specific features. Your dedicated Cloudbeds Coach can guide you through everything from daily use to reporting.

Reservation Import

Save even more time. Our team will import your current (in-house) reservations and future arrivals. Optionally, you can include historical data. Learn more.

Advanced Features Training and Configuration

Get more out of Cloudbeds. Our team of hospitality experts will get you set up and share best practices for fully harnessing our advanced features, like Cloudbeds’ Pricing Intelligence Engine (PIE), Cloudbeds Groups, and API integrations.

FAQs

How long does the implementation process take?

Most of our properties are fully implemented within 2-3 weeks. The implementation speed primarily depends on how quickly you can provide and review all of the required property information including rooms, rates, taxes and future reservations (for correct availability).

Can you set up my channels (create/configure OTA Extranets)?

Due to channel policies and third-party access restrictions, we are unable to create/configure OTA accounts for you. Instead, we will be guiding you through all the steps of the connection.

How long does it take to connect my OTA accounts to Cloudbeds?

After you start the connection process, most OTAs take around 24 hours to authorize the connection (weekdays). However, some OTAs can take up to one week to confirm authorization.

How much does it cost?

Pricing is based on your property’s size and the services you select. Talk to your local market manager for a custom quote.

What languages are supported?

The Cloudbeds platform and customer support are currently available in 3 languages: English, Portuguese and Spanish.

Can I go live on Friday or over the weekend?

We strongly recommend that customers go live Monday – Thursday. Your Implementation Coach will be available to answer any questions and help to mediate the communication with the OTAs if required (some channels have reduced operation over weekends).

Will you import future and past reservations?

Cloudbeds offers a paid reservation import, subject to availability and type of data.