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Cloudbeds Now Integrates with Hoperator- a live chat, guest relations and marketing automation platform

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Posted by Cloudbeds
September 28, 2018

Hoperator is a complete messaging, guest relations and marketing automation platform that delivers personalized communication to increase customer engagement, direct bookings and incremental revenue. It’s also our first integration to offer a live chat feature. 

A Cloudbeds integration with Hoperator will simplify the guest communication and messaging process and enable staff to seamlessly engage with guests on a single, mobile-responsive dashboard. Add live chat, messaging and marketing automation to your website in minutes when you connect Cloudbeds and Hoperator. 

 

Watch how to import your Cloudbeds reservation data into Hoperator below: 

 

The benefits of using Hoperator include:

  • Link your live chat, Facebook Messenger, email and text message conversations to guests
  • Ability to send personalized emails and text messages to your guests before arrival, during their stay, and after check-out
  • Increase your direct bookings and upsells by displaying promotions in your booking engine
  • Gain operational efficiency by letting you spend less time on the phone

See how to connect Hoperator to Cloudbeds here.

About Cloudbeds

Cloudbeds is one easy-to-use hospitality management suite that simplifies the working lives of hoteliers and hosts. Cloudbeds’ award-winning software is trusted by tens of thousands of boutique hotels, hostels, inns, vacation rentals and groups in over 148 countries. With over 300 distribution integrations, Cloudbeds helps properties grow revenue and automate their workflows with confidence and ease. Founded in 2012, Cloudbeds has expanded to over 200 people with local teams in 31 countries, speaking 17 languages. For more information, please visit www.cloudbeds.com or reach us at Facebook.com/cloudbeds and on Twitter at @cloudbeds.

Request a demo to learn more.