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Facilities & Operations ,Guest Experience & Communication

All-in-one Hotel Operations: Guest Messaging, Contactless Checkin, Staff Collaboration, Housekeeping

Hotel guests receive automated texts, do a pre-checkin, and consult a customized digital guidebook. Hotel teams use HelloShift to work together across shifts and departments, with up-to-date visibility into room status via the Housekeeper mobile app.

With staff shortages and increased guest expectations, separate apps for critical hotel functions are inefficient. The Front of the House and the Back of the House need to be on the same page as the guests. HelloShift provides a unified communication system for your entire hotel staff and guests.

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Guest messages sent automatically via SMS/eMail/WhatsApp
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Contactless checkin and guidebook for guest self-service
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Real-time visibility as staff complete tasks and checklists
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Easy room assignments with full visibility into room status
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Web Chat to turn web visitors into direct-booking guests
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Elevate your operations and guest experience with Cloudbeds

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