More than hotel management software.
Meet the industry's only unified platform.

Run your hotel with a powerful platform built to modernize operations, distribution, guest experience, and data & analytics. Seamlessly integrated with every solution you need to grow your business.

What is the right plan for me?

Choosing the right pricing plan is like booking the perfect accommodation—everyone has different needs. Tell us what makes your property unique, and we'll tailor a plan to deliver the best value for your lodging business.

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What type of property do you manage?

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Thousands of hotels worldwide trust Cloudbeds to power their business.

Functional, practical and responsive. Cloudbeds has streamlined front of house procedures and continues to provide transparent rate management behind the scenes – we love it!

Peter Magiros, Owner, The Baxley Bondi

award winning software for hotel management

Say goodbye to overbookings.

With Cloudbeds, your hotel property management system, booking engine, and OTA channels are always in sync. Streamline reservation management and front office operations with a central reservation calendar. Automatically update your availability everywhere with a click.

One cloud-based system, one login, always in sync

One-click guest check-in/check out

Easy-to-use drag-and-drop calendar

Drive 20% more direct bookings with Cloudbeds’ hotel management software.

OTAs typically charge between 15-30% commissions. Increase profitability and gain more direct bookings on your hotel website or on social media with Cloudbeds’ commission-free booking engine with built-in Rate Checker. Offer guests to book from their smartphones, desktops, or any other device.

Drive occupancy with direct bookings 24/7

Commission-free and mobile-friendly online booking engine

Process credit card payments instantly and securely

Choose from 300+ built-in channels with zero added commissions.

Manage all your hotel booking channels in real-time with zero added commissions. The Cloudbeds Channel Manager offers you one place to connect to 300+ distribution sites including Booking.com, Airbnb, Expedia, and niche marketplaces.

Update pricing and availability in real-time, directly on your property management software

Reach more travelers, get more reservations, grow your revenue

Take control over your inventory, pricing plans, and availability

With Cloudbeds hotel PMS, we have everything that we need. The hotel reservation system is very simple and easy-to-use. We want to make it easy for our staff and our guests.

Steffan Soltau, General Manager at Stadhotel Hamburg

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Resources for hotels and all types of properties

BLOG

What is hotel upselling? (+10 upsell techniques)

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GUIDE

A comprehensive guide to hotel management software [2024 Update]

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BLOG

What is a hotel Property Management System (PMS)? 10 Key features

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Cloudbeds Hotel Property Management System

Access one-click hotel reports to gain more visibility into your business.

Get a complete overview of your hotel’s performance with one-click reporting built for ease of use right into the interface. Use Cloudbeds' hospitality management software to track everything from productivity and finances to the daily workflow and revenue.

Identify how your property is performing in the short and long-term

Track your finances with everything from transaction reports to adjustments

View your guests activity and your property’s status in just a few clicks

Easy-to-learn, easy-to-train hotel management software.

Hotel industry turnover rates can be as high as 73%. Rapidly train and manage your front desk staff with a cloud PMS that keeps everyone in sync so the focus can remain on guest experience.

Control user access with permission-based modules

Keep track of cash and housekeeping status in real time

Hundreds of help articles and training videos

More than just a Property Management System for Hotels.

Cloudbeds generates more reservations and happier guests for our customers using innovative, user-friendly hospitality management tools. Thousands of properties worldwide, including hotels, hotel chains, hostels, B&Bs, vacation rentals, campgrounds, motels, inns and more, use our SaaS today. We are dedicated hospitality industry professionals who create next-generation property management software solutions to empower hoteliers and hosts everywhere.

Simplify revenue management with our built-in Pricing Intelligence Engine.

Connect to 3rd-party tools or mobile apps, from door locks to Point of Sale (POS) systems.

World-class support, 24/7.

Your success is our success. From personalized onboarding to ongoing customer support, you can count on our dedicated team for fast and reliable support, delivered with a human touch.

Cloudbeds PMS for hotels, hostels, B&Bs, vacation rentals

Stay flexible and competitive with the hotel software system
built for the future.

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Frequently Asked Questions

What is a hotel management system (HMS)?

A hotel management solution (HMS) is software used by independent hotels to control, automate, optimize, and streamline daily operations across departments. The core functions of an HMS include managing property-wide workflows like reservation systems, room inventory and occupancy, pricing and RevPar, payment processing and invoicing, marketing, guest communication, and reporting. Hotel management systems empower hotels to run their business better. From eliminating data silos to streamlining operations via automation, HMS increases transparency and visibility across a hotel. The best hotel management software should have the following features:

Cloud-based solution with regular updates and upgrades
Intuitive interface to easily train hotel staff
Integrated booking engine to drive direct bookings
Detailed reports to make informed decisions
Channel manager to automate changes in rates and availability
Automated pricing updates
Robust guest profiles
Marketing capabilities, including website integration, metasearch advertising, and business listings

What is the best hotel management software?

The best hotel management software solutions available today are cloud-based, integrated, and have an open API to allow for customization to meet the different needs of large and small hotels. The best cloud-based hotel management software on the market today include:

Cloudbeds
eviivo
Stayntouch
Agilysys
InnQuest
WebRezPro
Shiji Group
Mews
Oracle
HOTELTIME
OPERA Cloudbeds
RMS Cloud
SynXis Property Hub
Oracle Hospitality

You can check out software review sites, such as Hotel Tech Report, SoftwareAdvice, G2, and Capterra, for a list of award-winning software providers and a breakdown of their features.

What are the features of hotel management software?

Hotel management software (HMS) has various features built to streamline and automate hotel operations, some key features include:

Control dashboard - Get an overview of all your operations in one place with a customizable control dashboard.
Channel management - Connect to an unlimited number of online travel agencies (OTAs) and online marketplace, like GDS, with no added commissions. Keep your rates and inventory in sync in real-time across your PMS, channel manager, and website booking engine.
Reservation calendar - User-friendly drag-and-drop calendar functionality.
Housekeeping management - Your whole team can see which rooms are clean or dirty in real-time via mobile app and manage maintenance requests.
Revenue management - An HMS with RMS integrations will let you automate and optimize your revenue management strategy so your rates are always competitive in your local market.
Payment processing - Integrated payment processing designed specifically for the hospitality industry to manage on-premise and online payments via payment gateway.
Reporting - Comprehensive reporting that allows you to see everything you need to know to make data-backed decisions.
Online booking engine - Increase direct bookings directly on your website with an integrated online booking engine.
Guest management - From guest messaging to engagement tools that help increase upsells and reviews across the guest journey, an HMS should include enhanced guest management solutions to maximize guest satisfaction and guest loyalty.
Marketplace or Open API - Seamlessly connect to additional apps, tools, and services such as point-of-sale (POS) solutions, CRM (customer relationship management) systems, guest check-in kiosks, accounting software, revenue management systems, task management solutions to track work orders, and so much more.
Multi-property management - Manage multiple hospitality businesses with one platform and access consolidated reports and insights across your portfolio.

How much does hotel management software cost?

The cost of hotel management software can vary widely depending on its features and the size of your hotel. Most providers offer tiered pricing plans so that independent hotels can select the one that best fits the needs of their business.

To learn how much Cloudbeds costs, visit our pricing page.

How does hotel management software improve guest experiences?

The right hotel management software can facilitate a seamless guest experience in multiple ways. HMS software can help facilitate a seamless guest check-in and check-out experience, enabling contactless options to reduce wait times. Additionally, it can help hotels personalize the guest experience by collecting guest preferences and history.

With guest engagement functionality, hotels can send pre-stay, in-stay, and post-stay communications to answer questions, foster loyalty, and increase convenience.

Additionally, HMS can improve housekeeping by offering real-time updates and efficient scheduling to ensure rooms are cleaned and prepared according to guest preferences. It can also make payments a breeze by consolidating charges into a single folio.

What software do most hotels use?

Hotels are increasingly switching to intuitive, unified hotel management software solutions with robust functionality for back office and front desk operations. This type of system ensures that a hotel’s data is in sync and works together to maximize revenue, streamline operations, and delight guests. A modern HMS includes a host of core features all in one solution, including:

Property management system (PMS)
Channel manager
Payment processor
Booking engine
Revenue management system
Digital marketing solution
Guest engagement tools
Third-party integrations (contactless check-in, reputation management, CRM, event management, and other software products)

What should I consider when choosing hotel management software?

Choosing the right hotel management software is crucial for optimizing hotel operations. It’s important to choose a solution that’s easy to use and train staff on and that has robust integration capabilities to ensure that it works with other systems you rely on (like your point of sale (POS) system or door locks).

Your system should be able to scale with your business (offering multi-property functionality) and the ability to customize reports to give you the insights needed to make better business decisions.

Ensure your HMS vendor provides support and training to get your team up and running as quickly as possible and make continuous improvements to the product.