Hotels are increasingly switching to intuitive, unified hotel management software solutions with robust functionality. This type of system ensures that a hotel’s data is in sync and works together to maximize revenue, streamline operations, and delight guests. A modern HMS includes a host of core features within a single system, including:
- Property management system (PMS)
- Channel manager
- Payment processor
- Booking engine
- Revenue management system
- Digital marketing solution
- Guest engagement tools
- Third-party integrations (contactless check-in, reputation management, CRM, and other software products)