Channel Management
+300 OTAs and niche channels
List your property on 300+ online booking channels, including Booking.com, Airbnb, HostelWorld, TripAdvisor, and Expedia. Choose the best booking platforms for your hotel, hostel, B&B, guesthouse, or vacation rentals.
Zero added Commissions
Cloudbeds does not charge an additional commission on the channels you connect to nor the bookings you receive. Try a new channel with a niche audience and plan your distribution strategy without any restrictions.
Direct API connections
With a secure and flexible API, Cloudbeds hotel Channel Manager has direct API partnerships and two-way connections with both major and niche channels. Calendar channels (iCal connections) are available too.
Content distribution sync
Synchronize content and images with select booking platforms such as Airbnb and Dorms.com.
Metasearch advertising integration
Connect to travel metasearch engines, like Google, that drive travelers to book directly on your property’s website.
GDS
Get access to Global Distribution Systems, available also for independent and boutique hotels, hostels, B&Bs, guesthouses, and more hospitality businesses.
Connectivity Recognitions
Cloudbeds Channel Manager is a Booking.com Premier Partner 2023, an Expedia Preferred Partner 2023, an Airbnb Preferred Partner 2023, and a recognized partner with several other worldwide channels such as Agoda and TripAdvisor. This status for best channel managers allows for early access to beta features, upgraded support, and technical assistance during feature implementation.
Inventory Management
Auto room mapping
Save time by automatically mapping your inventory from your property management system to your booking engine, OTAs, and other online booking providers where you're currently listed. Let technology do the update for you every time there’s a booking or cancellation.
Pooled inventory model
Prevent overbookings and broaden both your marketing and distribution strategy. Enjoy full distribution automation that will update your total inventory as rooms become available or are booked.
Shared inventory - In connection with the Cloudbeds PMS
Properties can sell the same physical room under multiple layouts. Examples of practices commonly used by properties include: listing the same private room as two different room types, selling the same room as both a dorm and a private room, selling a whole house or the individual rooms within that property, etc.
Reservation delivery
Bookings made on your website and 3rd-party marketplaces, including online travel agencies like Expedia and Booking.com, are delivered straight to your reservation system.
Rate Management
Channel-specific pricing
Manage rate parity or set different pricing for a specific channel. With Cloudbeds user-friendly hotel Channel Management software, you can quickly and easily update pricing on a per-channel basis.
Base rate adjustment
Easily increase or decrease the rates sent to channel partners. Quickly and easily update pricing per channel.
Rate Checker
With the Cloudbeds’ Rate Comparison Widget, you can keep travelers on your website. Guests are able to compare your direct rates to your rates on all your sales channels and travel agents.
Revenue Management
In connection with the Cloudbeds Pricing Intelligence Engine, create alerts that allow you to track your competitors’ movement in the market. You can’t monitor every distribution channel and your competitive ecosystem all day long, so our Pricing Intelligence Engine does it for you.
Payments
Secure payment processing
Cloudbeds hotel management solutions now include payment processing. Offer the best guest experience by allowing travelers to use their favorite payment method and currency, removing manual card entry, and avoiding delays at check-in.
Multiple currency functionality
Specify the currencies you want for your connected channels. If most of your channels use one currency, you can set a default currency, and apply that currency to all channels. You can also specify which currency to use for each individual channel.
Credit card retrieval
Cloudbeds Channel Manager retrieves guest credit card details from all OTAs. All our solutions adhere to PCI DSS Compliance and to Strong Customer Authentication (SCA) guidelines.
Insights
Robust reporting suite and dashboard
See exactly what’s happening today and what needs to be done tomorrow. Maximize occupancy and revenue with the real-time data shown on your dashboard and calendar.
Channel Production report
Analyze your booking sources, commissions, revenue and Average Daily Rate. Strengthen your distribution strategy with data.
World-Class Customer Support
Onboarding Support
A Cloudbeds Coach will assist you with setting up the Cloudbeds Hospitality Management Suite during onboarding.
24/7 Support
The Cloudbeds Support team has a 95% average customer service rating and is available to assist you and answer your questions 24/7 in all time zones.
GDPR compliant
Cloudbeds has made numerous product, policy, and technology updates to ensure that your data and your guests’ data are compliant with GDPR regulations.
Safe and Secure
The Cloudbeds Hospitality Management Suite adheres to PCI DSS Compliance and to Strong Customer Authentication (SCA) guidelines.
