Charmingly Amazing Bed & Breakfast Property Management Software

Unique and delightful, just like you.

Versatile Bed & Breakfast Property Management Software

Cloudbeds has created the most efficient and easy-to-learn bed and breakfast property management solution out there. We drew on our own experience as property managers and our extensive work with B&B owners and operators. We help you spend less time behind the computer and more time with your guests.

Built with your bed & breakfast in mind

After years of working with bed and breakfasts, we’ve learned what they need to run their properties. Staying at a B&B is an experience, and we’ve built Cloudbeds to reflect and support that. We help bed and breakfasts save hours of admin work, so they can spend more time creating an experience.

Cloudbeds helped us improve the daily management of our property. The platform is user-friendly, and it takes little time to train our new staff. Cloudbeds’ customer service team responds to our requests quickly.

-Korapin, Tints of Blue Residence

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Powerful tools without the overhead

Cloudbeds’ bed and breakfast management software gives you the same tools as your largest competition. Now, you can compete on a large scale and in more markets without wasting time or money. Cloudbeds helps you stay organized and become more efficient in your day-to-day operations, and will even help you realize your long-term strategies.

“I love coming into work and hearing positive feedback from our bed and breakfast clients. We feel that we make their easier and more efficient.”

-Ipo Torres, Customer Coach

Software that works together

Multiple software systems, extranets, and manual input waste a lot of time. Cloudbeds has pulled together the most essential software tools so that you can manage your property from one place. We offer a complete software platform that allows you to manage your reservations, staff, revenue, and channels all in one simple and intuitive place.

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RESERVATION CALENDAR / DASHBOARD

Streamline everyday operations

We know bed and breakfast owners and operators complete the same task over and over again. Often they take just a few moments – but what if they only took seconds? Bed and breakfasts save over 8 hours a week using Cloudbeds. Our software allows you to take phone or walk-in reservations with an easy-to-use calendar and reservation system. Complete check-ins and check-outs in moments, access payment processing and reporting with ease.
Manage reservations with the easy-to-use drag and drop calendar.
See your inn’s reservations from a new perspective to maximize occupancy and revenue.
Accept and process all types of payments instantly.
Easily manage employees’ permissions and cash drawers.
Our efficient housekeeping module allows you to quickly identify which rooms needs attention.
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CHANNEL MANAGER

Promote Your Brand and Make Sales- Everywhere

Your goal is to provide a unique experience to everyone who walks through your door. With our commission-free channel manager and booking engine, you have the ability to distribute your availability on more than 300 distribution channels
around the world.
Extend your reach with more distribution channels, there are more than 300 available to you!
We have trained hospitality consultants who will help you choose the most profitable distribution channels.
Unsure of what channels are right for you? We created a guide on the most important OTAs hotels, check it out here.
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BOOKING ENGINE

Accept and manage direct bookings

Cloudbeds is built to work the way your bed and breakfast runs, and our booking engine and frontdesk software support all types of rooms. No matter how you categorize or sell your inventory, we have a solution that will work well for you.
Mobile responsive design allows guests to access your booking engine from anywhere.
Install our rate checker to help convert website visitors into bookings.
Book more direct reservations and make more money with our conversion-friendly booking engine.
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POWERFUL REPORTING

Know your property inside and out

Production Reports

Get to know your guests like never before. Cloudbeds’ Production Reports empower you to make data-driven decisions based on your guests’ booking activities and behaviors. The reports analyze which channels are sending you the most targeted traffic,
what types of rooms your guests book, and much more. They even report on occupancy, including ADR and RevPAR.

Financial Reports

Cloudbeds financial reports show you both your financial “big picture,” as well as the nitty-gritty dollar data. Our reports cover transactions, revenue, adjustments, and more. Our financial suite gives you even more control over your revenue
streams.

Daily Activity Reports

How’s your property performing? Want to get a daily snapshot of the health and activity of your business? How about all that data, but in real time? Our world-class Daily Activity Reports give you just that.

Available wherever, whenever

We know you’re busy and always on the go. Cloudbeds works on any device, anywhere. You can access your reservations, reports, and more, anytime you want. It’s all just a few clicks away.

We’re here for you

Whenever you have questions, need a little extra help, or just want to say “hi,” Cloudbeds has got you covered. We have a global support team available around the clock, right at your fingertips – we’re just a click or call away.

Always listening, always improving

We listen to our clients and actively seek their input on new functionality, designs, and workflows. We regularly update our product based on feedback from all of our customers.

Frequently asked Questions

What is a booking engine?

A booking engine is a piece of software that allows guests to book reservations on your website and directly send them to your property management system. Booking engines, like ours, are installed directly on your website. Allow guests to confirm and pay their reservation.

Do you offer a trial period?

We do offer a trial period.

How does the property management system connect to the online travel agencies?

Myfrontdesk connects to online travel agencies via channel managers like myallocator and several others. A channel manager allows you to allocate your inventory on all your distribution channels like booking.com, hostelworld, hostels.com, and many more.

Can I take payments?

Yes, Cloudbeds offers payment processing as a premium feature. Our payment processor allows you to take a number of different payment methods including credit cards. You can read more about our payment processing functionality here.

What kind of reports can I get from the property management system?

Myfrontdesk offers a whole collection of different reports categorized three ways: production reports, financial reports, and daily activity reports.
  • Production reports include:
    1. RevPar Report
    2. Average Daily Rate report
    3. Channel Production Report
    4. Reservations by Rate Plan Report
    5. Reservations by Country Report
  • Financial Reports Include:
    1. Payout/Commission report
    2. Transactions Report
    3. Daily Financial Report
    4. Adjustments Report
    5. Payment Ledger
  • Daily Activity Reports:
    1. Account Balances
    2. Cashier Report
    3. Arrivals Report
    4. Departures Report
    5. In-house Report
    6. No-show Report
    7. Cancellations Report
    8. In-house Report
    9. Notes Report

Can I change the email templates?

Yes, you can change the email templates to match your brand and style. Here is a detailed guide on how it works.

Does Cloudbeds offer support?

Yes, Cloudbeds has a worldwide customer support team to help with a wide range of questions and problems. We primarily provide support via email, but calls are provided to those who need it.

Which online travel agencies are connected to myfrontdesk?

Myfrontdesk is connected to hundreds of online travel agencies via our channel manager myallocator. You can see a list of all our current integrations here. We’re always adding more and welcome requests for new channels.

What languages does Cloudbeds work in?

Cloudbeds’ PMS system, myfrontdesk, works in English, Spanish, and Portuguese. However, our booking engine is available in 16 different languages.

Does your system handle both private rooms and shared dorms?

Yes, myfrontdesk was built for hotels. No matter how you want to sell your inventory, we have a solution. We support dorms, shared dorms, private rooms, and more. A hospitality consultant will gladly walk you through the different options.

What do I need to install it?

All of Cloudbeds products, including myfrontdesk, operate as a cloud-based system, which means that there is no installation. You access myfrontdesk via a web browser. A solid internet connection and an up-to-date browser are required for myfrontdesk to operate properly.

Can your system handle split reservations?

Yes, myfrontdesk can effectively create split reservations.

How safe will my data be?

Your data is safe with Cloudbeds. We use industry standard security measures including an SSL certification and PCI compliance. You can read more about our security measures here.

How can the system help me create more revenue at the property?

Myfrontdesk allows you to easily charge for upsells and extras. It takes minimal setup time to create items for house accounts and charge the guest. For example, if you want to sell extra services or even create a small store, myfrontdesk can handle charges and payments.

How can I sign up?

First, we suggest you request a demo with one of our hospitality consultants who will walk you through all the features and functionalities [to make sure there is a good fit]. After the demo, if you’re interested, they will help you set up an account.

How easy is it to train new employees?

Cloudbeds offers several different resources for all of your employees. Our knowledge base includes a getting started guide that will help new employees get a basic overview of the system. After they’ve completed the getting started guide, they can learn about various different parts of the system through knowledge base articles.

What is the biggest benefit of using a PMS for an independent property?

There are many, many benefits to using a property management system. But the most simple benefit is pure organization. With a PMS, your reservations, rate plans, guest notes, reporting, and more all live in the same place. There’s a lot that goes into running a property and hunting down information should be the least of your worries.

Does the property management system support multiple users?

Yes, myfrontdesk supports multiple users and tiered users, which allows you to give out different permissions. You can read about how to add users here.

Are Excel sheets bad to use to manage your property?

Yes, they are very scary. Did you know that 88% of spreadsheets contain an error? Excel and other spreadsheets don’t offer a good system for checks and balances. The best way to manage your property is with a system that updates all of your information with the click of a button.

How do bed and breakfasts benefit from software?

We find that a lot of bed and breakfasts are still managing their properties with pen and paper or Excel spreadsheets. Property management software helps streamline almost every aspect of a bed and breakfast from managing reservations to setting rates. Consolidating your property’s information within the same system allows you to get a better understanding of performance, while saving time in the process.

How does Cloudbeds benefit my bed and breakfast’s marketing?

Cloudbeds gives you the ability to see your bed and breakfast’s performance from a new perspective. There are countless bed and breakfast marketing ideas that can spawn from using Cloudbeds’ property management system. For example, with reporting, you’re able to identify which channels produce the most bookings, revenue, profit, and more. With that knowledge, you’re able to better allocate your inventory and make more money. A channel manager can also help your property enter new markets with little to no risk, which allows you to present your rooms to more people.

Our B&B is small. Why do we need a channel manager?

Great question. Even if your property only uses one or two external channels, a channel manager drastically reduces your risk of overbookings. A channel manager automatically manages your inventory so you don’t have to sign in and out of different extranets. A channel manager also allows you to join more channels with little risk. Test out new markets while still maintaining complete control.

Is Cloudbeds affordable for bed and breakfasts?

Yes! Cloudbeds uses a size-based pricing model. No matter the size of your property, we have several different pricing tiers. We’re confident we can find a valuable solution for your bed and breakfast.

We use Excel spreadsheets to manage our reservations. What’s the risk?

The risk is enormous, actually! Excel is great for a lot of things, but not for running your property. Without a system of checks and balances, a spreadsheet can often have hidden errors that you won’t discover until there’s an immediate problem with your guests, accounting, or something else.

Why is it important for a bed and breakfast to have software?

The travel world becomes more fluid everyday and it seems almost impossible to keep up with technological changes. But, property management software, booking engines, and channel managers can solve most of these problems. There’s no need to scour the internet to manage your property. With Cloudbeds, you’re able to use a single sign-in to manage your entire property. Save time, save money, it’s really a no-brainer.

Bed and Breakfast Resources

eBooks

The Most Important Reports to Run at Your Property – Free eBook

There are hundreds of different reports your property could run every night. When we think about the most important reports […]

How to Manage Your Property’s Online Reputation

Anyone with fingers and a keyboard can leave a review about your property–even if they never visited. This has produced […]

Revenue Management: How to Act Big When You’re Small

Revenue management is an essential part of running a hospitality business. But it can be confusing and frustrating for small […]

Blog Posts

How to Optimize Your Property’s Front Desk Operations

Introduction: The front desk is one of the highest traffic locations inside your property. At some point, each guest will […]

5 Tips on How to Run a Smooth Operation

Introduction Running an independent property can feel like a juggling act.  It takes time and effort to optimize processes, manage […]

How Technology Creates Happier Employees

Updated technology has the power to increase employee morale and empower them to do their jobs better.

We saw a significant increase in direct bookings – nearly doubling – since switching to Cloudbeds.

Ivan Drechsler, Owner of Tubac Country Inn

Cloudbeds powers tens of thousands of properties in more than 135 countries.

Book a demo to see how we increase bed and breakfast’s direct bookings by 25% on average.