Product Updates

See the latest Cloudbeds feature releases and product improvements.

New Feature
Enhancement
Sep, 2020

ENHANCEMENT

Report Guest Misconduct to Booking.com from Cloudbeds

We hope that you rarely have major issues with your guests. However, if something serious does happen, you can now report these issues directly to Booking.com without leaving Cloudbeds.

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Aug, 2020

ENHANCEMENT

New Integration: Roommatik

Properties can now Build a self-service, contactless check-in experience for their guests using one of Roommatik’s sophisticated kiosks. The kiosks not only integrate with existing software and locks, they can also be controlled remotely so properties can provide guests extra assistance even from a distance.

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Jul, 2020

ENHANCEMENT

Groups custom email templates now available

Properties using the Groups Module can now save time and improve their guest communication with customizable email templates for groups.

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Jul, 2020

ENHANCEMENT

Easily connect to Bestday, the leading Mexican online travel agency

Bestday has been added to the new channel setup interface. Properties can now connect securely and intuitively to Bestday, an OTA that offers a strong focus on B2B markets in Latin America.

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Jun, 2020

NEW FEATURE

Reservation Lock/Unlock Feature now available!

To ensure a frictionless guest experience we have released a new calendar feature that allows you to lock reservations in place, making sure guests receive the exact room they requested by preventing users from moving guests on the calendar.

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Jun, 2020

NEW FEATURE

New Market Insights Dashboard: Track how lodging is being affected worldwide

To help you chart a successful path forward and make informed decisions about your future business strategies, we’re introducing the Market Insights Dashboard, which is now available to you under the reporting tab within your Cloudbeds account. The Market Insights Dashboard is a powerful tool that lets you track daily fluctuations in lodging industry performance per country. Market Insights will help you make decisions for your property based on data from thousands of properties across the world.

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Resources

Gallery View comes to the Cloudbeds Booking Engine: Here’s how you can take advantage of it

Today, Cloudbeds launched Gallery View for all customers, taking the industry-leading booking engine up to another level.    Gallery Design […]

A New Reality: The Contactless Guest Experience

The hospitality industry is undergoing a transformative and collective change: a complete rethink of the guest experience for a world […]

Hotel vs. Vacation Rental Recovery: What the Market Data Shows

As the lodging industry starts making strides down the road to recovery, industry professionals are eagerly watching the latest data […]