Discover Cloudbeds reviews, ratings, and awards

Don't just take our word for it: 1250+ verified reviews from real people on user review sites like Hotel Tech Report and Capterra rate Cloudbeds an average overall rating of 4.5/5.

Book a Free Demo

All fields required

Cloudbeds Hotel Management Software Reviews

There are more than a few reasons why thousands of properties
trust Cloudbeds, but our customers say it best.
“Cloudbeds has reduced training time by more than half.”
Bernardo Thierstein, General Manager of The Zero Hotels
Learn how Bernardo and team are optimizing operations and exceeding their direct booking goals.
“With Cloudbeds, we never miss out on an opportunity to fill a bed. 61% of our bookings are direct.”
Larissa Fuller, Creative Director & General Manager
Learn more about why Larissa chose Cloudbeds as her hotel management software.
Quote by Cloudbeds client
"Cloudbeds is an easy-to-set-up, intuitive software that
makes your hotel management very easy. The customer
support is consistently excellent."
Karen Eidsvik, General Manager of the Kamala Beach Estate
Best HMS 2022
Best PMS 2022
Hoteliers Choice Award 2022
GetApp
Capterra
Frontrunner 2022

More reviews from lodging businesses like yours

"Since we started with Cloudbeds, we’ve increased our reservations by 25%"
Albero Lozano
Head of Reservations and E-Commerce at Hotel Las Cortes de Cádiz
"With Cloudbeds’ easy-to-use calendar and channel manager, we’ve increased our ADR by 10-15% above our initial budgeted projections."
Allyson Mattox
Co-owner of Hotel Lahaina
"If Apple were to make a Property Management System, that would be Cloudbeds. “From an operations standpoint, Cloudbeds makes things very simple."
Kevin Bowen
Director of Operations
"I wanted a one-stop shop. 54% of our revenue now comes from direct bookings."
Carlos Gonzalez
Owner of The Vaquero Motel
"With Cloudbeds I have a system that’s both easy to use and robust, helping me provide an exceptional and safe experience for my guests."
Annie Coe
Owner of The Cabot Lodge
"Everything is smoother with Cloudbeds. Our channel manager, PMS and Booking Engine are fully integrated."
Victor Menor
Operations Manager

Meet Cloudbeds

The Cloudbeds Hospitality Platform is revolutionizing the industry. Cloudbeds is designed to streamline operations, grow revenue faster, and deliver memorable guest experiences for lodging businesses of all sizes and types across the globe. From the front desk to the back office, manage your property with one unified platform.
Cloudbeds software
Best Remote-First Palce to Work
Best Places to Work Badge
Forbes Americas's Best Startup

Cloudbeds is rated as a top place to work. Here’s
what the team says about life at Cloudbeds

"We celebrate our differences and have a transparent peer-driven feedback process, inspiring a strong sense of community."
Sterling Phillips
Senior Engineering Manager
"Working for Cloudbeds has opened up new doors in my life. I started in support as an onboarding coach and now work on the product team to help improve the user experience."
Cindy Alonso
UX Researcher
"Every day and every task moves my career forward and allows me to grow with new experiences."
Vitaly Lavrenko
Senior Engineering Manager
"Leadership is very supportive and encourages internal growth, which there is plenty of at this fast-growing company!"
Julia Strippoli
Onboarding Lead
"At Cloudbeds we share a passion for technology and how we can use it to make a difference. "
José Fonte
Principal Engineer
FAQ

What is Cloudbeds?

Cloudbeds award-winning, cloud-based hospitality management platform features an intuitive drag-and-drop calendar and friendly interface for the ultimate ease of use and fast training. Cloudbeds seamlessly combines solutions for front desk, revenue management, distribution, guest acquisition, and guest engagement in a single unified system, enhanced by a marketplace of third-party integrations. Cloudbeds was named No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022 and recognized by Deloitte’s Technology Fast 500 in 2021.

How many Cloudbeds employees are there?

Our company size keeps multiplying! We've grown to 700+ employees distributed across 40+ countries speaking 30+ languages. You can find more about life at Cloudbeds on our Careers page.

Where is Cloudbeds headquarters?

Cloudbeds is headquartered in San Diego. 100% of our workforce is remote with offices available for use in San Diego and São Paulo.

Does Cloudbeds integrate with 3rd party tools?

Via the Cloudbeds Marketplace, you can connect with dozens of 3rd party apps using API integrations, including automation services, contactless guest services, check-in kiosks, digital concierges, Point of Sale (POS) providers, and more.

Does Cloudbeds integrate with QuickBooks?

Aside from Cloudbeds’ robust, built-in reporting and analytics as well as invoicing, the Cloudbeds system also integrates with a number of accounting and finance tools, including Quickbooks, M3, Datev, and others.

Does Cloudbeds have a payment processing system?

Cloudbeds empowers hoteliers and hosts to create a frictionless payment experience for guests and staff with versatile payment processing that includes integrated terminals. Customers also have the option to connect to selected payment providers, such as Stripe and PayU.

How much does Cloudbeds cost?

Cloudbeds offers tiered pricing for independent properties and vacation rentals of all sizes and budgets.

How many booking channels does the Cloudbeds Channel Manager connect to?

The Cloudbeds all-in-one reservation system comes complete with a channel manager that connects to hundreds of booking channels with zero added connections. Connect to an unlimited amount of channels of your choice, including global OTAs like Airbnb, Expedia, and booking.com, as well as niche and regional channels.

Can l connect to Cloudbeds via API?

Cloudbeds features an open API allowing for integrations and seamless workflows with your favorite apps, tools, and services for optimal functionality.

How does the Cloudbeds Support team work?

From personalized onboarding to ongoing customer support, Cloudbeds' reliable customer support is delivered with a human touch 24/7/365.

What is Cloudbeds University?

Featuring unlimited access to the tools and resources needed to run a successful business, Cloudbeds University offers hundreds of on-demand courses and training materials from front desk operations to email marketing.
Cloudbeds
Web Beacon