Integrations that result in better hospitality

Civitfun offers a web check-in process for your guests integrated with Cloudbeds. The app uses OCR (optical character recognition) to extract data into the right Cloudbeds' guest fields (e.g., date of birth, document IDs) so your staff doesn't have to manually enter.

• - With this functionality, you will offer your guests an integrated check-in process via the web regardless of the channel where they have booked (direct and OTA's).
• - Capture the correct email from your guests, simplify the check-in process, save time for your receptionists and guests.
• - Create internal hotel services, room service, activities or transfers so that your guests can buy them through a secure payment gateway (Redsys and Stripe).

Cloudbeds has partnered with TrustYou to provide hoteliers with support on their journey to better hotel reputation, at no additional cost to Cloudbed users.

TrustYou Stars Lite is the guest satisfaction survey solution that enables hotels to positively improve their online reputation.

Cloudbeds' Pricing Intelligence Engine (PIE) accesses real-time industry data to keep you informed when an important market change is about to happen. Unveil local market information and uncover new revenue opportunities. Increase the effectiveness of your yield management strategy.

• - Use PIE to compare rates and build rules to adjust your rates based on a wide range of criteria, including your competitors’ activity.
• - Create powerful rules that alert you when you’ve met certain thresholds or your competitors change their prices. Spend less time waiting and searching.

Lightspeed provides a leading POS software. Lightspeed has created an all-in-one point of sale, table management and analytics platform for restaurants and bars of all sizes.

With the integration, you can:

• - Easily verify a guest’s occupancy status and room number and post restaurant charges to the guest’s room directly from Lightspeed.
• - Add restaurant or bar charges directly on guests' room folio.

Poster is all-in-one cloud POS system software that combines solutions for front office, inventory, finances, analytics, and CRM. You can set up the system in 15 minutes аnd automate tasks for your on-site hospitality restaurant.

An integration with Cloudbeds allows you to assign a room in a hotel to an order in Poster. The cashier will be able to send the order to the Cloudbeds account in one click. All products from the order are added to an invoice in Cloudbeds and additional charges are applied to the room.

The benefits of Poster include:

• - Easy-to-use: Your employees will start selling in 5 minutes
• - Send orders from Poster to Cloudbeds in one click
• - Powerful marketing tools with choices in loyalty programs
• - Support for property network
• - Reliable work offline with cloud sync
• - Access to your business statistics from anywhere in the world

Zapier is an online automation tool that connects together your favorite apps, such as Gmail, MailChimp, Cloudbeds and over 1,000 more. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration. Move data an information between your apps automatically, so you can focus on your most important work. Zapier is so easy to use that anyone can build their own app workflows with just a few clicks.

The possibilities are endless, but here are some examples of what Cloudbeds + Zapier can do:

• - When a new guest reservation arrives, automatically create a new contact in Pipedrive or your favorite CRM
• - Receive SMS notification when a reservation is cancelled
• - Add new guests to your Mailchimp list or your favorite marketing tool
• - Add a new customer information to Xero, Quickbooks, or your favorite accounting software

Hostellers brings life to your hostel community with a free app that lets guests see who else is present in the hostel and sync up in a common chat room or participate in individual or group conversations. The app also includes access to practical tools like a currency converter, weather forecast widget, and hostel address and directions.

Additionally, when guests add their personal information in the app before arrival, their data will be automatically added to their Cloudbeds reservation - speeding up the check-in process. Property owners and managers can even add events to the app to automatically invite all of theirs guests, and link social media accounts to keep guests engaged even after their departure

Roomchecking provides a seamless platform to manage houskeeping and maintenance operations in real-time.

• - Assign tasks to staff, monitor & respond to service requests in real-time and resolve customer service inquiries right away
• - Reduce redundancy, mis-communication and lag to enable Maintenance to resolve issues before they become a problem
• - Consolidate customer requests so the front office / concierge can monitor task progress & completion in real time

Welcome Pickups redefines the way people travel by offering their customers the most personalized and wholesome travel experience from the moment they start planning their trip until the moment they return home.

• - Guests can book a local driver to pick them up from the airport and introduce them to the city.
• - Welcome Pickups receives guest info from current and upcoming reservations along with the connected property's basic details (location, name, etc).

Torqus offers a comprehensive POS for restaurants and bars. Its powerful and user-friendly features include hassle-free table management, streamlined billing, a customer feedback app, and extensive analytics. Torqus can also be easily customized for managing happy hour specials, discounts and complimentary items, and user-based restrictive access control.

A Cloudbeds integration with Torqus will help speed up billing for on-site hospitality restaurants and rooms combined as the guest occupancy details will be shared between both systems.

Tabology provides EPOS & Self Service technology to restaurants, pubs and bars. The BarTab app will run on any iPad and is used by your front of house staff to key in orders, manage tabs & tables, take payments and more.

With the integration, you can:

• - Easily verify a guest’s occupancy status and room number and post restaurant charges to the guest’s room directly from Tabology.
• - Add restaurant or bar charges directly on guests' room folio.

Get closer to your guests and recover customers at risk by engaging them during the stay with Reputize hotel CRM.

• - Automatically invite guests to review your services by email one day after check-in
• - Enterprise tablet application for real-time feedback capturing
• - Publish reviews to Google, Tripadvisor, HolidayCheck, Zoover, Tophotels
• - Online review monitoring of more than 100 OTAs

Properties are increasingly required to report sales information in real-time to government tax authorities. Without the right tools, this process can be time-consuming and open up properties to fines if not done correctly.

Cloudbeds' CZ Gov EET integration allows properties in the Czech Republic to easily create and submit electronic registration of sales (EET) directly inside a reservation. This speeds up daily processes which allows properties to spend less time on compliance and more time delivering great guest experiences.

Submitting in-house guest information to the government is required by many countries. Each country provides specific guidelines on the required data and format of the submission. This can make it difficult for property owners to gather the information and submit on a timely basis to stay compliant.

Cloudbeds' Police Report simplifies this process by allowing properties to save a customized report template that can be used to generate flawless and compliant reports. Customer and reservation information like Name, Check-In date, and others can be re-ordered and renamed to match the required format and file type. Guest information can also be tagged to prevent guests from being submitted multiple times.

TABHOTEL offers a complete and modular self check​ ​in​/out​ ​solution ​for kiosks that connect with Cloudbeds, and saves front desk staff valuable time. With TABHOTEL you'll be able to identify the guest through a QR Code, allow self check in and check out with guest information automatically updated in the Cloudbeds system, and even display guest invoice information and accept payment through the kiosk via physical payment terminals.

Additionally, guests can recieve encoded room keys from TABHOTEL's access control technology integration. You can customize this integration and modify the check-in and check-out scenario according to your expectations.

Save valuable time by having your guests’ email addresses automatically imported into MailChimp’s mailing list from your Cloudbeds PMS with this useful Zapier integration.

• -A reservation with a new guest is created in Cloudbeds’ myfrontdesk
• -Zapier adds this new guest’s email address to MailChimp mailing list

Sage One allows properties to easily issue Notas Fiscais to their guests directly from a Cloudbeds reservation details page. Similar to Cloudbeds, it is an online service, so there’s no need to install anything on a computer.

SIGA (Sistema Integrado de Gestão de Alojamentos) is a platform where property managers can consolidate reservation data from multiple sources and send required guest details to the Spanish or Portuguese immigration authorities. It connects to different sources to obtain reservation data and allows guests to fill in their own details.

• - Property owners can configure SIGA automatically by retrieving their property info and then import all reservations.
• - SIGA will process the guest details and send the data to the immigration services (SEF in Portugal and Guardia Civil in Spain). This can be done manually with a quick click of a button, or even configured for automatic submission
• - SIGA can also be used in Portugal for specific tasks such as accounting or performing checkins/out, cleaning and transfers.