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Senior Localization Specialist (Remote) - Latin America

Latin America
Customer Success

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its award-winning front desk, revenue, distribution, guest acquisition and guest engagement solutions seamlessly combined in a single unified system. 

Behind the Cloudbeds platform is a growing team of 700+ employees distributed across 40+ countries speaking 30+ languages. From data architects to UX designers, integrations managers to payments experts, former hotel managers to former OTA executives, our team comprises the brightest minds in technology and hospitality working to solve the industry’s biggest challenges.

From the beginning, we've believed that our people are our greatest asset, so we founded the company as #RemoteFirst, #RemoteAlways with shared core values that allow our team to thrive. This means we:

  • Hire the best people around the world;
  • Emphasize the value of results over hours put in;
  • Provide flexibility in working hours and locations;
  • Foster an inclusive environment that celebrates bold thinking and diverse perspectives;
  • Offer open vacation policies, free LinkedIn Learning, and other benefits that promote well-being and professional development.

As a Senior Localization Specialist, you'll closely with cross-functional teams, including Product Development, Customer Support, and Marketing, driving key strategic initiatives and ensuring that all localization efforts align with overarching business goals. The Senior Localization Specialist will work independently and partner with other members of the Training & Enablement team to localize and maintain all technical content, product localization, training resources, marketing materials, and customer-facing communications related to our products and services. 

What You Will Do: 

  • Manage interactions with Localization partners, ensuring the platform is accurately localized within the expected timeframe
  • Collaborate with the product team to ensure the seamless implementation of localized content, advocating for the team's best practices and workload
  • Provide mentorship with junior team members, guiding them in complex linguistic challenges
  • Lead the development and, maintenance of the Glossary, Style Guide and Brand Voice guides to ensure consistency across translators and platforms
  • Partner with team members to define, develop, and implement best practices for all localization efforts 
  • Own the localization of all content in Portuguese and continuous audit of all internally and externally localized content to ensure accuracy, consistency. 
  • Prioritize localization efforts according to business needs, proactively identifying and communicating when adjustments to expected timeframes and completion are needed
  • Bring about continuous improvement, identifying opportunities for improvement in the localized content and processes.
  • Conduct regular reviews and rigorous quality checks on Localized content to ensure accuracy, clarity, and completeness. Address discrepancies and inconsistencies promptly.
  • Localize marketing materials to communicate product features, benefits, and value propositions to global markets.
  • Stay informed about global market trends, linguistic preferences, and cultural nuances to inform localization strategies.
  • Collaborate with team members, including mentoring Associate Localization Specialists and Localization Specialists, providing guidance to ensure consistent and high-quality localization output.

You’ll Succeed With: 

  • Proficiency in Portuguese, ensuring accurate translation and cultural adaptation.
  • Understanding of technical terminology and concepts related to the SaaS industry to effectively translate technical content.
  • Strong translation and localization skills, emphasizing maintaining accuracy, consistency, and context relevance.
  • A keen eye for detail to catch nuances in language and ensure high-quality translations that meet industry standards.
  • Ability to manage time effectively, especially when dealing with tight deadlines for content localization.
  • Flexibility and adaptability to learn new technologies, localization tools, best practices and stay updated on industry trends.
  • Proficient project management and communication skills to effectively address inquiries and provide updates on localization progress.
  • Experience with Computer-Assisted Translation (CAT) tools to enhance efficiency and consistency in the translation process.

Our company culture supports flexible working schedules with an open Paid Time Away policy and gives all team members the opportunity to travel and work remotely with great people. If you think you have the skills and passion, we’ll give you the support and opportunity to thrive in your career. If you would like to be considered for the role, we would love to hear from you!

Company Awards to Check Out! 

  • Best Places to Work | HotelTechReport (2018-2023)
  • Best PMS | HotelTechReport (2021-2023)
  • Technology Fast 500 | Deloitte (2023)
  • Fastest Growing Companies | Inc. 5000 (2022)
  • Best Startup Employers | Forbes (2022)
  • Best Remote Companies to Work | BuiltIn (2022)

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

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