Cloudbeds

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Optimize your guest experience AND improve your online reputation with myHotel

Posted by Cloudbeds
February 28, 2019

Cloudbeds users looking to optimize their guest experience while also improving their online reputation can now connect to myHotel, a complete guest feedback automation tool. With myHotel, you can get an overview of your property’s services from the guest’s perspective so you can better manage your reputation.

When you connect your Cloudbeds account to myHotel, the tool will use your guest data to automatically send guests a satisfaction survey to evaluate their experience both during and after their stay. MyHotel helps you catch unsatisfied guests early so you can resolve any issues before check out. Property owners can also use the post-stay survey results to monitor quality standards, improve their online brand, and compare their performance with those of competitors.

Connect to myHotel

The benefits of using myHotel include: 

  • Increased guests satisfaction
  • Automatic management of guest feedback
  • Benchmark your hotel against industry standards
  • Monitor the quality of all hotel services
  • Increase the volume of online reviews
  • Manage responses to every review
  • Compare your online rankings against competitors
  • Receive real-time feedback alert

Follow these steps to connect your Cloudbeds account to myHotel.

About Cloudbeds

Cloudbeds powers the daily business for thousands of hotels in over 100 countries around the world. Myfrontdesk is a property management system (PMS) for hotels of any size. Myallocator is a channel manager that can put your vacant inventory before new eyes in niche markets you never knew existed. Mybookings is a commission-free booking engine that fits your brand and will gain you new direct reservations.

Together, they form the backbone of Cloudbed’s suite of hospitality management software.

Request a demo to learn more.