Cloudbeds

News & Updates

Optimize your guest experience AND improve your online reputation with myHotel

Subscribe for More Content
Posted by Cloudbeds
February 28, 2019

Cloudbeds users looking to optimize their guest experience while also improving their online reputation can now connect to myHotel, a complete guest feedback automation tool. With myHotel, you can get an overview of your property’s services from the guest’s perspective so you can better manage your reputation.

When you connect your Cloudbeds account to myHotel, the tool will use your guest data to automatically send guests a satisfaction survey to evaluate their experience both during and after their stay. MyHotel helps you catch unsatisfied guests early so you can resolve any issues before check out. Property owners can also use the post-stay survey results to monitor quality standards, improve their online brand, and compare their performance with those of competitors.

Connect to myHotel

The benefits of using myHotel include: 

  • Increased guests satisfaction
  • Automatic management of guest feedback
  • Benchmark your hotel against industry standards
  • Monitor the quality of all hotel services
  • Increase the volume of online reviews
  • Manage responses to every review
  • Compare your online rankings against competitors
  • Receive real-time feedback alert

Follow these steps to connect your Cloudbeds account to myHotel.

About Cloudbeds

Cloudbeds is one easy-to-use hospitality management suite that simplifies the working lives of hoteliers and hosts. Cloudbeds’ award-winning software is trusted by tens of thousands of boutique hotels, hostels, inns, vacation rentals and groups in over 148 countries. With over 300 distribution integrations, Cloudbeds helps properties grow revenue and automate their workflows with confidence and ease. Founded in 2012, Cloudbeds has expanded to over 200 people with local teams in 31 countries, speaking 17 languages. For more information, please visit www.cloudbeds.com or reach us at Facebook.com/cloudbeds and on Twitter at @cloudbeds.

Request a demo to learn more.