Overview
Connects to Cloudbeds login, and extracts basic guest info. Before first night and the middle of the stay we send an automatic personalized email. Guest are able to leave requests and complaints. Our algorithms detect unsatisfied guests and send automatic alerts to your staff. Detractors become promoters. Also your are able to track your operational efficiency during stay.
Benefits
Personalise the guest experience before arrival. Measure the level of satisfaction of your guests during and after their stay. Collect all your guests' feedback in one place. Manage your teams' tasks and guests' requests in real time.