Preferred Hotels & Resorts

Your character stays. Your ceiling goes.

Every Preferred Hotels & Resorts property is one of a kind. The technology behind it should be too. With Cloudbeds, members get a system that says “yes, and” to their ideas, whether that’s a new way to welcome guests, a smarter way to price, or a bolder way to book direct.

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Exclusive pricing available for members.

Powering the most ambitious hoteliers across 150+ countries since 2012.

A platform built to drive what’s next

Powerful doesn’t have to mean complicated

Luxury hospitality is intricate enough. Cloudbeds is intuitive to use, built on a unified data model that gives every team a shared, real-time view of the business and the ability to act on it. That same foundation powers AI-driven insights that help hotels anticipate demand, optimize pricing, and personalize guest engagement. Less complexity means more attention for your guests.

Up to speed, not stuck in training

Adopting a new platform shouldn’t pull your team away from your guests. Cloudbeds offers guided onboarding, hands-on learning through Cloudbeds University, and a customer success team behind you, so your people get confident quickly and stay focused on the care and attention that define luxury hospitality.

Keep what works. Build what’s next

Cloudbeds’ open architecture supports specialist integrations, so the tools your teams already rely on can remain part of the picture. It’s also built for multi-property growth, giving member hotels the flexibility to build and scale on their own terms.

“Our seven-year partnership with Cloudbeds is rooted in their consistent commitment to understanding our unique needs. They actively listen to our feedback and ensure our perspectives are valued.”

Bojan TegovskiChief Operating Officer at HP Hospitality

See how they’re crafting the perfect stay

84%

Direct bookings

87%

Average occupancy

50%

Returning guests

“Experience is everything. We’ve created a fully contactless experience that gives guests a hassle-free experience while keeping our overhead costs low.”

Ulysses BaltazarChief Technology Officer at Playpark Hospitality

See how they’re crafting the perfect stay

55K+

self check-ins

10%

Direct bookings increased

Boutique properties managed

“Cloudbeds’ ease of use and its university help us train our staff very well, even our remote staff on the other side of the world. They pick up so much in such a short amount of time.”

Kimmie EllisOwner and Co-Founder at La Palmilla

See how they’re crafting the perfect stay

100%

Contactless check-in

Weeks staff training

5-star

Online ratings

“For me, one of the biggest reasons for choosing Cloudbeds was all the integrations. I also like that Cloudbeds has a service that you can say ‘we want to integrate with this’ — and it’s actually done pretty quick.”

Nuria BernatDirector of Operations at Sweet Accommodations

See how they’re crafting the perfect stay

20%

Increase in upsells & repeat customers

80%

Time savings

Extra hours/week