Channel Manager

Sell everywhere with total control.

Cloudbeds Channel Manager lets you sell across channels with total control — and ensures zero extra commission, no double bookings, and fewer manual updates.

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Every room, everywhere.
In perfect sync.

Guests are everywhere. You can be too.

Connect directly to 300+ global, regional, and niche OTAs — including Booking.com, Airbnb, Vrbo, and Expedia. Always live, always accurate, and commission-free through our channel manager.

That fear of overbookings? Gone.

Cloudbeds Channel Manager syncs your rates and availability across every channel in real time. With zero lag time, updates hit the PMS instantly, so pricing is always up to date and you stay in control.

Take charge of your distribution.

One-click rate changes, smart automation, and real-time logs keep your team aligned. With Express Connect, bulk updates, and multi-channel rate plans, properties have increased ADR by up to 45%.

With Cloudbeds channel manager, we’ve been able to take control of our rates and have seen a massive impact – nearly doubling ADR.

Marcus Hills,IT & Software Manager at WORQ Group

See how they’re crafting the perfect stay

+45%

increase in average daily rate (ADR)

5-day

onboarding setup

100%

Modern, scalable platform

Smarter channel management

Every booking, on any channel, updated everywhere in an instant.

Instant synchronization across channels

No more double bookings, missed stays, or system slip-ups. Cloudbeds syncs every channel instantly, 24/7.

Effortlessly integrate with global, local, and niche channels

Seamlessly integrate with global, local, and niche channels to reach potential guests and gain increased occupancy and hotel revenue.

Instant rate updates

Market shifts demand a quick response. Save time and ensure competitive pricing by effortlessly updating your room rates with just a few clicks.

Your strategy, your rules

Build a distribution plan that is as unique as your property. Manage inventory and pricing in one platform built to simplify, not complicate.

Centralize your inventory

Sell your rooms from one central pool of inventory and automatically map your inventory from your PMS to your booking engine and OTAs.

Customize your hotel distribution strategy

Take full control of how you sell rooms. Set different pricing, sell in multiple currencies, and customize automated emails on a per-channel basis.

Real-time availability updates

Get availability updates to and from your property management system in real-time so you never skip a beat or have to deal with overbookings.

Expand your reach

More booking channels, more visibility, and more reservations. Especially when demand dips and every guest counts.

Find your ideal audience

From the biggest online travel agencies and travel metasearch engines like Google to GDS wholesalers and niche booking websites — find the guests who get you.

Visibility on the most relevant channels

A wider reach means a fuller hotel, especially during the low season. By appearing on the right channels, you attract more bookings and increase profitability.

No added commissions

Your success is yours to keep. Connect to any channel in our marketplace with ZERO added commissions from us.

Save your energy for big ideas.

Our channel manager handles the 24/7 sync across all your channels, freeing up time to focus on growth, the guest experience, and all the other empire-building stuff.

Real stories.
Real results.

, Director of Operations at Sweet Accommodations

“We can connect our channel manager directly to niche marketplaces, which is unique, as most booking systems only integrate with general platforms. With our focus on specific regions — like our proximity to France — we can connect with niche platforms that target these audiences. This gives us an edge in reaching the right guests.”

Nuria Bernat

Director of Operations of Sweet Accommodations

“Cloudbeds’ Channel Manager is probably one of the strongest components of Cloudbeds. We control our inventory. OTAs don’t… What we put in Cloudbeds is what goes to the OTAs. It’s seamless.”

Richard Brosal

President and Co-Founder of Jet Luxury Resorts

“Cloudbeds Channel Manager is a trustworthy platform that has simplified and organized our lives. We’ve saved an infinite number of hours!”

Carolina Cichero

General Manager of El Valle Lodge

“The reason why we’re using Cloudbeds is because the most important thing for a channel manager is that it always works. We talk to our competitors and we know our competitors use a lot of other channel managers and they get overbookings.”

Thomas K. Petersen

Managing Partner of Himmapana Villas

“Cloudbeds has partnerships with the main, maybe all the OTAs, so it makes distributing our inventory in real time to all online sales channels very easy. It allows us to sell down to the last room in every building across all possible channels.”

Flávio Guelfund

Co-Founder and CFO of Charlie

“I wanted a one-stop shop. 54% of our revenue now comes from direct bookings.”

Carlos Gonzalez

Owner of The Vaquero Motel

“With Cloudbeds I have a system that’s both easy to use and robust, helping me provide an exceptional and safe experience for my guests.”

Annie Coe

Owner of The Cabot Lodge

“Cloudbeds is so simple and really helped me understand some of the more difficult concepts, develop strategies, and better train staff members to deliver memorable experiences to guests.”

Bernardo Thierstein

General Manager of The ZERO Box Lodge Porto

ebook

Because guessing your channel mix isn’t a strategy.

Master the art of building the ideal channel mix to connect with more travelers worldwide — and drive more profitable bookings.

Get the ebook

Cloudbeds Big Book of Online Travel Agencies

Resources to help you build what’s next

See all resources

ArticleWhat is a channel manager? All you need to know

ArticleAdvanced distribution strategies for hotels

Article5 highest-rated channel managers for hotels

FAQs

What is a hotel channel manager?

A hotel channel manager is software used in hospitality to update multiple online booking platforms automatically every time a change in availability, pricing, or stay restriction occurs. Today, well-known channel management providers are cloud-based and include Cloudbeds, Siteminder, RateGain, Staah, D-Edge, and more.

What does a channel manager do?

A channel manager works by updating your property’s distribution data (room availability and rates) across your connected channels in real time. The core functionality is updating data whenever there’s a booking or cancellation.

The best channel manager systems have a user-friendly interface and use two-way connectivity via XML to connect to each channel’s extranet and import reservations/cancellations into your Channel Manager, PMS, and/or CRS dashboard.

When it comes to connectivity, API connections are the best option since they allow data to flow seamlessly and accurately across systems that may be owned and operated by different companies. There are also iCal, or calendar-based channel connections. However, even if the iCal connection is two-way, calendar channels are only able to connect to one room type at a time.

What is the difference between a hotel channel manager software and a PMS system?

While a channel manager distributes inventory across sales channels, a property management system (PMS) is the control system used in hotel management to organize and execute operations and day-to-day activities, such as reservation and rate management, guest communication, housekeeping, reporting, payment processing, and more. Hotel software that incorporates both the PMS and channel manager, like Cloudbeds, simplify managing inventory, rates, and reservations.

Who needs a channel manager?

All types of hospitality properties, large, small, boutique or independent hotels, hostels, and even vacation rentals, can benefit from using a channel manager because they eliminate the need to update your availability, rates, and inventory manually, saving you time and increasing your opportunity to get more hotel bookings by allowing you to easily manage more channels.

Channel managers also help prevent accidental overbookings, which can negatively impact your guest experience. They ensure that when a guest enters an OTA website or app to input their credit card info and book a room, the room is indeed available for the date and price they booked it.

Is there a difference between distribution and channel management in hospitality?

Channel Management is the process of actively managing the distribution of rates and availability onto multiple online distribution sites. These sites may vary to include major OTAs, travel metasearch engines, global distribution systems (GDSs), bed banks, or online travel agents and marketplaces such as Booking.com, Expedia, Vrbo, Tripadvisor, Agoda, and more.

How does real-time channel synchronization prevent overbookings?

Real-time channel synchronization is a must for hotels looking to expand their distribution strategy without incurring overbookings. It ensures that room availability and rates are instantly updated across all distribution channels.

For example, if a room is booked on Booking.com the availability is immediately updated across all other connected channels (like other OTAs and your booking engine). With real-time synchronization, hoteliers eliminate the need to update rates and availability across channels manually, saving time and minimizing the risk of human error.

Not only does this streamline processes for staff, but it prevents double bookings, significantly improving the guest experience.

How does a channel management tool streamline your distribution strategy?

Without channel management software, whether it’s an all-in-one solution or standalone, distribution can be extremely tedious and time-consuming. It ensures that any changes in room availability or rates are instantly updated, eliminating overbookings and saving your team time.

It allows hotels to expand their distribution strategy and connect to more online channels due to automation. Hotels can connect to multiple online travel agencies (global, regional, and niche), along with the GDS, wholesalers, and more.

A channel manager provides a single source of truth for room availability and connects with other hotel technology like the property management system, revenue management system, and booking engine to ensure accurate and consistent data across platforms. Your channel manager can also provide valuable insights to help analyze booking patterns and top connected channels – helping hotels optimize their distribution strategy.

How does distribution software improve your bottom line?

Managing a hotel without a channel manager is challenging. Adding a user-friendly channel manager to your hotel tech stack can significantly improve your bottom line by helping you get your hotel rooms and rates out to the right people on the right platforms.

A channel manager helps properties improve their bottom line in the following ways:

Real-time updates of availability and rates ensure you’re properly pricing your rooms across channels
Maintains rate parity across channels
Connect to more channels and discover the most profitable booking sites
Integrations across your hotel tech ecosystem help increase visibility for better business decisions
Improve the guest experience by eliminating overbookings and being available on the channels of travelers choice
Streamline distribution management empowering your team to focus on higher-value tasks

How can channel manager software help you expand your reach on multiple OTAs?

A channel manager automates inventory management, enabling hotels to expand their reach across multiple OTAs and other distribution channels. With real-time synchronization, hotels can push out rates and availability across OTAs at once, preventing overbookings and maintaining rate parity.

With a channel manager, hotels can connect to a wide variety of global, regional, and niche OTAs to reach travelers wherever they are online. Being active across multiple channels also contributes to the Billboard Effect, where travelers find your property on an OTA but, upon further research, visit your hotel website to book direct.