Porta 92 Romana: A property built on travel experiences, not a manual.

For Porta 92 Romana’s Managing Director Sunil Sharma, hospitality is a philosophy born from traveling the world and living in nine countries — and experiencing the best, and worst, in accommodation. When he decided to create Porta 92 Romana, he had one rule: build the place he would want to stay in.

Based in a prime Milan location just 10 minutes from the Duomo, Porta 92 Romana is Sunil’s answer to the stale norms of the industry. He offers the space and comfort of a service apartment, elevated by a level of intuitive, personal service that most hotels can only dream of — early check-ins, luggage delivered straight to your room, and a concierge service that runs on genuine care.

The result? Over 1,400 reviews, a turnover of 6,000 guests a year, and a successful business that’s growing every year.

Coming from real estate, Sunil knew how to design an amazing space. But as a newcomer to hospitality, he faced the operational headaches of the rental market. A tangle of booking channels and the constant threat of overbookings stood in the way of his vision of creating a seamless guest experience without getting lost in admin.

“The first thing was to find a software to manage all the OTAs and the direct bookings. We were starting and we needed to make it happen.”

He needed a partner that could handle the chaos behind the scenes so he could focus on the human element of hospitality.

Sunil didn’t have time for lengthy sales pitches or complicated systems. He found Cloudbeds, and never looked back. As he puts it,

“For us, it helped a lot. After three years, we’re still working with Cloudbeds and it’s perfect.”

Cloudbeds gives Sunil the control he needs without the complexity he doesn’t. It continues to synchronize his bookings across all channels, eliminating the fear of overbookings and freeing him from the manual grind. It’s the silent partner that works tirelessly in the background, ensuring everything runs smoothly so he and his team can create unforgettable guest experiences.

After three successful years, Sunil is already planning his next project: a new, more luxurious property designed to offer a five-star experience — and he plans to rely on the same platform that has supported his growth from the start. Asked whether he would recommend Cloudbeds, he responds,  “I’ve recommended it to many people. To each and every one, I said, for me, I will never change.”