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General Managers

Run your hotel with confidence, not complexity

Cloudbeds unifies your hotel operations in one easy-to-use platform — freeing your team’s time, delighting guests, and driving more direct revenue.

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Empower your team. Expand your growth.

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Confidence comes built in.

More than just easy to use — our PMS platform is transformative for staff training, retention, and empowerment. Hotels report 88% less training time and front desk staff running shifts solo in as little as two weeks. Confidence comes built in.

Unify your data, simplify your reporting.

Connect the dots between the fragmented landscape of booking systems, guest profiles, operational systems, business intelligence and analytics dashboards — and turn it into actionable strategies that delight guests, deliver higher profitability, and provide projections that earn investor confidence.

Turn guest experience into your growth engine.

From first click to final farewell, Cloudbeds Guest Experience gives you the power to deliver high-touch hospitality at any scale. Automate the busywork. Personalize every moment. And put your brand—not just your beds—at the heart of every stay.

General Managers using Cloudbeds see

88%

less training time

25%

increase in direct bookings

80%

less time spent on manual tasks

Our front desk team – a lot of them have previous hotel experience using major Property Management Systems – and the consensus overall is that the accessibility, how intuitive Cloudbeds is, it really feels like a Property Management System for today’s age.

Anthony GutierrezGeneral Manager at The Casetta Group
See how they’re crafting the perfect stay

Everything you need, nothing you don’t

Cloudbeds brings every part of your hotel together in one place — simple to run, powerful to grow.

PMS

Cloudbeds makes it easy to manage reservations, operations, and teams from one intuitive dashboard — built for hoteliers, not IT experts.

Channel manager

Get seen everywhere that matters. Connect to 300+ channels, eliminate double bookings, and keep rates consistent — all without paying extra commissions.

Booking engine

Turn more lookers into bookers with a modern, mobile-friendly experience that shows off your brand and drives more direct reservations.

Payments

Make every checkout effortless. Cloudbeds Payments handles transactions securely, reduces chargebacks, and saves you hours of manual work.

Revenue intelligence

See what’s working — and what’s not. Cloudbeds gives you clear, actionable insights to help you set smarter rates and boost profit without guesswork.

Guest marketing CRM

Know your guests by name — and keep them coming back. Build loyalty with simple, automated email campaigns and offers that feel personal, not generic.

Guest experience

Deliver personal touches at scale. From pre-arrival messages to digital check-in and in-stay communication, Cloudbeds helps you create memorable stays without adding work.

Digital marketing

Cut your OTA costs and bring guests straight to you. Cloudbeds helps you attract the right travelers with proven direct booking strategies.

Websites

Make every visit count — online and on property. Launch a professional, conversion-ready website that reflects your brand and drives direct reservations.

Turning insights into impact with Signals

At the core of Cloudbeds is Signals, our hospitality-trained AI that turns data into confident, forward-looking decisions that propel your business and drive impactful guest interactions.

Learn more about Signals

Signals causal AI unlocks:

4B+

data points processed per hour

≤95%

forecasting accuracy up to 90 days

Cloudbeds fits in, so you can stand out

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Cloudbeds connects with 350+ integration partners, so you can customize your setup without compromising simplicity.

Keep the tools you love. Connect the ones you need. Build custom applications with our open API. Cloudbeds integrates seamlessly to help everything run smoother.

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View our Open API

Distribution that fits your strategy

Connect directly to 300+ OTAs, wholesalers, and regional channels, or plug into your preferred CRS and channel manager. With Cloudbeds, you stay in control of how and where you sell.

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Not just support, partnership

Whether you run one property or many, Cloudbeds is your partner in growth. From day one, we are by your side with seamless onboarding, 24/7/365 live support, and a global community of hoteliers sharing insights and inspiration.

Personalized onboarding and guided data migration

Self-guided training and professional development via Cloudbeds University

Multilingual support via AI chatbot, email, and live chat

Community forum to exchange ideas and advice

Exclusive events and product webinars designed to fuel your ambition

Learn about customer success

Your vision. Our engine.

One-size-fits-all fits no one. We built the industry’s only intelligent growth engine to give you the power, flexibility, and support to grow on your own terms.

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