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Product Updates

See the latest Cloudbeds feature releases and product improvements.

New Feature
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Enhancement
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New Integration
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New Channel
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New Product
UPDATE
Jan, 2026
UPDATE

You can now find all Cloudbeds reports in one place

We are consolidating our reporting to be under one section in the menu. This makes it easier to locate all Cloudbeds reports, either the new Insights report builder and stock reports or the legacy Standard reports.

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UPDATE
Jan, 2026
UPDATE

Set which day you would like your calendar week to start on

A new dropdown is being added to the “General System Settings” section, which will allow you choose which day of the week you’d like your calendar to start with (Sunday, Saturday or Monday).

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ENHANCEMENT
Jan, 2026
ENHANCEMENT

Access Guest Messaging and reviews for Airbnb and Expedia through third-party channel managers

We have made a significant enhancement to Cloudbeds’ integration capabilities: properties can now leverage Guest Experience Messaging and Reviews for Airbnb and Expedia, even when these channels are connected through third-party Channel Managers or CRSs such as SiteMinder, iHotelier, Hospitality Solutions, STAAH and others.

Previously, Guest Engagement messaging and Reputation functionality was limited to properties with direct API connections to Airbnb and Expedia through the Cloudbeds Channel Manager. This update removes that limitation, allowing you to maintain your preferred distribution setup while still benefiting from Cloudbeds Guest Experience´s unified communication and Review management tool.

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UPDATE
Jan, 2026
UPDATE

Updates to Cloudbeds Digital Marketing

New “Ask AI” Chatbot in Cloudbeds Digital Marketing Reputation 
Unlock deeper insights into guest satisfaction with the new “Ask AI” Reputation Agent, which uses conversational AI to analyze reviews and answer your specific business questions instantly. Simply “Ask AI” to identify strengths, pinpoint areas for improvement, such as breakfast options or facility maintenance, and receive actionable recommendations based on real guest feedback.

 

Tripadvisor reviews are now in Cloudbeds Digital Marketing Reputation
Enhance your online presence with our new Tripadvisor Reputation integration! Digital Marketing customers can now view their most recent Tripadvisor reviews in one centralized dashboard, making it easier than ever to keep a pulse on guest satisfaction across all major travel platforms.

 

Ensure top-quality images in Cloudbeds Digital Marketing PMax!
Enhance your campaigns with the new AI image quality validator! Get instant, expert feedback and an objective rating on your campaign images to ensure you’re only using high-quality visuals that are ideal for all your marketing formats.

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ENHANCEMENT
Dec, 2025
ENHANCEMENT

See the reasoning behind the rates in Revenue Intelligence

We know the feeling: The system recommends a rate, but you can’t see the logic behind it. That changes today. We are saying goodbye to the “Black Box” and introducing AI Explainability.

Starting now, every rate recommendation comes with:
Plain-Text Explanations: Clear text telling you exactly why the AI made a decision.
Visual Forecast Drivers: Detailed contribution plots that show you precisely which factors (seasonality, events, competitor pacing) are moving the needle.

Stop guessing. Start trusting. See the “Why” behind the “Rate.”

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