The Podcast for Hoteliers

“The Turndown” with Cloudbeds’ Sébastien Leitner explores hoteliers’ challenges, breakthroughs, and inspirations. Hear from hospitality executives and industry leaders about what keeps them up — and what helps them sleep.

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Vipul Dayal: No franchise, no front desk, and training staff to leave

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Vipul Dayal

Hospitality Entrepreneur, Philanthropist, Speaker, Author

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Vipul Dayal: No franchise, no front desk, and training staff to leave

Episode 32

46:50 | April 30, 2026

Vipul Dayal: No franchise, no front desk, and training staff to leave

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Suzanne Speak: No stigma, no holding back – Leading through pressure, change, and menopause

Episode 31

59:51 | April 15, 2026

Suzanne Speak: No stigma, no holding back – Leading through pressure, change, and menopause

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Episode 30

60:14 | May 26, 2025

Bashar Wali: Winning guest loyalty in an age of commoditized hospitality

What does it take to keep hospitality from becoming just another commodity? In this episode of The Turndown, Bashar Wali, Founder and CEO of This Assembly and Practice Hospitality, shares…

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James Kendall LaRue: Connecting guests with nature and one another at LOGE

Episode 28

56:25 | May 13, 2025

James Kendall LaRue: Connecting guests with nature and one another at LOGE

How do you create a truly memorable hospitality experience that keeps guests coming back? In this episode of The Turndown, James Kendall LaRue, COO of LOGE, shares his journey from…

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Enrique Calderón Fernández: Developing teams and talent at Mexico’s largest hotel group

Episode 25

51:53 | April 22, 2025

Enrique Calderón Fernández: Developing teams and talent at Mexico’s largest hotel group

What does it take to lead the largest hotel group in Mexico, oversee 17,000 employees, and navigate an industry in constant transformation? In this episode of The Turndown, Enrique Calderón…

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Diego de Ponga: Leadership lessons from revenue management to the C-suite

Episode 23

47:14 | April 7, 2025

Diego de Ponga: Leadership lessons from revenue management to the C-suite

What does it take to lead a successful hotel brand while keeping people at the heart of everything you do? In this episode of The Turndown, Diego de Ponga, CEO…

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About our host

Sébastien Leitner is VP of Strategic Partnerships at Cloudbeds, the industry’s leading hospitality management platform. His team is dedicated to partnering with best-in-class service providers and distribution partners that complement the Cloudbeds platform in enhancing and automating workflows for lodging businesses worldwide. The team also oversees Cloudbeds Horizon, which brings Cloudbeds technology into the classrooms of the world’s top hospitality schools and universities.

Sébastien is an industry veteran who began his hospitality career in Europe working at Le Méridien and Swissôtel, before moving on to Expedia to work in various roles managing lodging connectivity. Based in Montréal, Sébastien has been at Cloudbeds since 2017. He has also been actively involved in the broader travel industry, serving as a board member and President of HEDNA, and currently as Chairman of the WYSE Travel Confederation.