Product Updates

Make your transaction reports work for you. Choose which columns to display and organize them to match your reporting needs, making it easier to find the information that matters as Cloudbeds Payments continues to expand its supported payment methods and transaction details.

You can now set a Smart Policy to collect one fixed deposit for the whole reservation, for example $50 at booking. The amount is the same for 1 room or 5 rooms, and for 1 night or 10 nights. Select “Fixed amount per reservation” in the Amount list on the Payment step. The other fixed options now have clearer names. Your current policies charge the same amounts as before.

Gain complete peace of mind over your marketing spend with Conditional Top-Ups, our newest feature that lets you easily set a monthly limit on automatic campaign refills. You stay firmly in control of your budget while ensuring your ads keep running smoothly without unexpected charges.   

Your automations can now check whether a reservation had a specific type of ticket before they run in the Guest Experience Platform. 

Add a Ticket History condition to any automated message and choose a task type — the automation then fires only for reservations that had (or didn’t have) that kind of ticket during the stay.

This makes it easy to close the loop on anything you deliver or set up for a guest. If a guest requested a crib and your team created a delivery ticket, you can automatically generate a pick-up ticket for housekeeping the moment that reservation checks out. Guests who never requested one are skipped entirely, so your team only sees the tasks that matter.

Combine it with your existing conditions to target exactly the right reservations, every time.