Hotel POS System

One POS, many more ways for your hotel to sell

Your outlets shouldn’t operate like a separate business. Cloudbeds POS connects food, beverage, spa, retail, and other on-property sales directly to the guest stay, so your team spends less time passing charges between systems and more time serving guests.

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From order to folio, keep the spend flowing

Take the order where service happens

Take and manage dine-in, takeaway, and counter orders from a smartphone or tablet, at the table, by the pool, or in the shop. Fewer trips back to a fixed terminal.

Post charges straight to the right folio

Search by guest name or room number and send the charge to an individual stay, a group master, or a house account, no re-entry required.

Run every outlet from one place

Restaurants, bars, cafés, pool bars, spas, and shops each get their own hours, items, and menus, all configured inside Cloudbeds. Take orders, apply discounts, and accept cash offline, with everything syncing the moment service reconnects.

Keep service moving when the connection drops

Storms, wifi dips, and pool decks losing signal. Service shouldn’t stop with them.

Keep taking orders and cash

Orders, cash payments, and discounts continue to work offline.

Sync happens on its own

When the connection returns, everything syncs to the rest of the property, with nothing to re-enter by hand.

Built into the POS

Offline mode is part of Cloudbeds POS itself, not a separate backup system to set up.

Everyday service requests, handled in the POS

Guests add extras, change their minds, and split the bill. Your team needs tools that handle it mid-service.

Capture every request

Required or optional modifiers, extras, sides, cooking preferences, and upcharges, plus notes on each line.

Change orders without starting over

Hold, edit, split, and void orders as service unfolds.

Menus that flex with the day

Offer automatic promotions and Happy Hours, and share a view-only QR menu with current items, prices, and offers. Send orders to kitchen and bar printers.

Give staff access, not admin headaches

Shared devices are the norm at hotel outlets, but access still needs to be personal.

PIN-based logins

Every staff member gets their own PIN on shared, paired devices.

Permissions that match the role

Set roles and permissions for each team member.

Discount controls

Set discount limits, require a reason, and route anything above the limit to manager PIN approval.

One platform, not a pile of logins

Every extra system is another login, another export, another place for a charge to go missing.

Configured where you already work

Outlets, items, menus, and payment methods are set up right inside Cloudbeds, no separate back office.

Fewer vendors to manage

Rooms and outlets run through the same partner, instead of a PMS on one side and a POS on the other.

Built to grow with the property

Set up new outlets in the same platform, each with its own settings.

Put more spend on the menu

Connect every on-property purchase to the guest stay, and make more of every moment they’re ready to spend.

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Frequently asked questions

What is Cloudbeds POS?

Cloudbeds POS is a hospitality point-of-sale solution built directly into the Cloudbeds platform. It connects outlet orders, payments, and charges to the guests, reservations, folios, and accounts hotels already manage in Cloudbeds.

Can hotel guests charge restaurant or outlet purchases to their room?

Yes. Staff can search for a guest by name or room number in Cloudbeds POS and post the charge directly to the appropriate guest folio.

What types of hotel outlets can Cloudbeds POS support?

Cloudbeds POS can support restaurants, bars, cafés, pool bars, spas, shops, grab-and-go outlets, and other paid hotel services. Each outlet can have its own operating hours, items, categories, menus, and configuration.

Does Cloudbeds POS work offline?

Cloudbeds POS supports offline service for key workflows. Teams can continue opening and updating orders, applying discounts, accepting cash, and printing receipts when connectivity is unavailable. Activity synchronizes when the connection returns.

What payment methods does Cloudbeds POS support?

Cloudbeds POS supports guest folio charges, Pay by Link, Tap to Pay, cash, third-party terminals, external payments, and house accounts. Pay by Link and Tap to Pay availability depends on the property’s market, device, and payment setup.

Does Cloudbeds POS support restaurant and table-service workflows?

Yes. Cloudbeds POS supports core restaurant workflows including floor plans, tables, sections, seat counts, server assignments, table-linked orders, multiple checks, bill splitting, table transfers, discounts, refunds, and QR menus.