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Cloudbeds Platform

Not your average PMS. The growth engine built for your ambition.

Platform Overview

Operations

PMS Payments

Distribution

Channel Manager Booking Engine Distribution Partners

Guest Experience

Guest Communication & Digital Check-in

Revenue Marketing

Revenue Intelligence Guest Marketing CRM Digital Marketing Websites Reputation Management

Integrated Partners

App Marketplace

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Customer Support

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Cloudbeds Signals Hospitality’s first foundation AI model. Meet your new competitive edge.

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Signals

Hospitality’s first foundation AI model. Meet your new competitive edge.

AI Model

Signals

AI Research

Read our whitepapers, research, case studies, and more

Study

Want to be recommended by AI?

See which trust signals engines like ChatGPT, Perplexity, and Gemini favor.

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Solutions

Flexible solutions to run and grow the business you want, on your terms.

By Property Type

Hotels Multi-property Groups Hostels Short-term Rentals B&Bs and Inns

By Role

Revenue Managers General Managers Front Desk Managers Owners IT Managers

Study

PMS User Experience Report

Your PMS could be costing you more than you think. Discover the impact of UX on your technology.

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Resources

All the know-how, knowledge, and tools to keep you moving forward.

Resource Center

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Research Lab

Whitepapers & Reports

Customer Resources

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Customer Resources

Never stop learning

Power up your team with hundreds of on-demand training videos and resources.

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Careers

Challenge a broken status quo and put power back in the hands of hoteliers.

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About Us

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Platform Integrations

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Ambassador Program

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Cloudbeds Horizon

Educate the next generation of hoteliers with intelligent technology

Events

A front row seat to what’s next

Rewatch our annual user conference and discover the biggest insights and innovations.

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Article

The traveler journey: how guests book your property

The TL;DR

When it comes to hotel marketing, the secret to driving more bookings is understanding how travelers arrive at your property in the first place. Where do they first find out about your hotel, hostel, inn, B&B, or vacation rental property?

Published on 4 August, 2022 | Updated on 29 January, 2026

About Lana Cook

Lana Cook is a Content Manager at Cloudbeds where she is able to combine her love of writing and passion for travel. She has spent the last few years writing about all things technology and the ways in which it can be used to help businesses thrive. When she’s not busy writing, you can find her checking out the latest movie or searching for a new TV show to binge.

View all articles by Lana Cook

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