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Front Desk Managers

Lead a team that never misses a beat.

Empower your team to move faster, serve smarter, and stay in sync. From instant check-ins to drag-and-drop scheduling, Cloudbeds keeps your front desk running smoothly and stress-free.

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Engineered for front-desk flow

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Confidence built in.

Legacy PMS platforms slow you down. Cloudbeds is different — intuitive, modern, and easy to master. Hotels report 88% less training time and front desk staff running shifts solo in as little as two weeks. Confidence comes built in.

Checked-in, synced up, and stress-free

Digital registration lets guests check in before they arrive — with IDs, documents, and signatures synced instantly to your Cloudbeds PMS. Once on property, a unified inbox and team workflows keep staff in sync to handle requests and resolve issues fast.

Drag. Drop. Done.

Easily manage upgrades, room blocks, and rate updates across every channel with drag-and-drop simplicity — and access all your operational, financial, marketing, and guest experience dashboards and reporting from one PMS.

Front desk staff using Cloudbeds see

80%

of their work automated

88%

less training time

22%

more ancillary revenue

Anthony Gutierrez, General Manager at The Casetta Group

Our front desk team – a lot of them have previous hotel experience using major Property Management Systems – and the consensus overall is that the accessibility, how intuitive Cloudbeds is, it really feels like a Property Management System for today’s age.

Anthony GutierrezGeneral Manager at The Casetta Group
See how they’re crafting the perfect stay

Everything you need, nothing you don’t

Cloudbeds gives your front desk the flexibility to choose tools that make every guest interaction effortless.

PMS

Legacy PMS systems slow down service. Cloudbeds keeps your team moving — intuitive, modern, and built for quick check-ins, fast access, and happy guests.

Channel manager

Keep your front desk in sync with real-time room updates across 300+ global connections.

Booking engine

Welcome guests before they arrive with a seamless, branded booking experience that ensures every detail is ready at check-in.

Payments

Speed up checkouts and simplify payments with fewer errors, faster refunds, and effortless reconciliation — so guests leave smiling.

Revenue intelligence

Instant insights at your fingertips — helping your team understand occupancy patterns, busy days, and upsell opportunities in real time.

Guest marketing CRM

Access complete guest profiles at the desk — know their preferences, history, and loyalty status to deliver service that feels personal.

Guest experience

From arrival to departure, deliver five-star service with digital check-in, automated messages, and personalized touches that feel effortless.

Digital marketing

Help fill your lobby with happy arrivals. Cloudbeds connects your team with marketing that drives more direct bookings and fewer surprises.

Websites

Set the tone before guests even step inside with a professional, easy-to-navigate website that builds trust and streamlines bookings.

Turning insights into impact with Signals

At the core of Cloudbeds is Signals, our hospitality-trained AI that turns data into confident, forward-looking decisions that propel your business and drive impactful guest interactions.

Learn more about Signals

Signals causal AI unlocks:

4B+

data points processed per hour

≤95%

forecasting accuracy up to 90 days

Cloudbeds fits in, so you can stand out

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Cloudbeds connects with 350+ integration partners, so you can customize your setup without compromising simplicity.

Keep the tools you love. Connect the ones you need. Build custom applications with our open API. Cloudbeds integrates seamlessly to help everything run smoother.

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View our Open API

Distribution that fits your strategy

Connect directly to 300+ OTAs, wholesalers, and regional channels, or plug into your preferred CRS and channel manager. With Cloudbeds, you stay in control of how and where you sell.

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Not just support, partnership

Whether you run one property or many, Cloudbeds is your partner in growth. From day one, we are by your side with seamless onboarding, 24/7/365 live support, and a global community of hoteliers sharing insights and inspiration.

Personalized onboarding and guided data migration

Self-guided training and professional development via Cloudbeds University

Multilingual support via AI chatbot, email, and live chat

Community forum to exchange ideas and advice

Exclusive events and product webinars designed to fuel your ambition

Learn about customer success

Your vision. Our engine.

One-size-fits-all fits no one. We built the industry’s only intelligent growth engine to give you the power, flexibility, and support to grow on your own terms.

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