Cloudbeds vs. Guestline

The modern hotel management platform without the contract lock-in

Tired of clunky workflows, slow support, and opaque pricing? See why properties are choosing Cloudbeds — intuitive by design, built to scale, and backed by 24/7/365 support.

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Trusted by leading hotels, hospitality groups, and management companies across 150 countries.

Cloudbeds vs Guestline side-by-side comparison

Cloudbeds is the unified hospitality management software designed for speed, flexibility, and global scale.

	Get a demo	Guestline
Cloud-based platform	✓	✓
Multi-property functionality	✓	✓
Integrated payments	✓	✓
Native channel manager	✓	Available as separate product within Access Group (STAAH)
Native guest experience with unified inbox, digital check-in, upsells	✓	Available as separate product within Access Group (GuestStay)
Native CRM and guest marketing	✓	Available as separate product within Access Group (SHR)
Native revenue management	✓	Available as separate product within Access Group (SHR)
Native digital marketing	✓	✕
Native reputation management	✓	✕
Pricing	Transparent pricing with no hidden fees	Opaque pricing, often with long multi-year lock-in contracts

Why hoteliers choose Cloudbeds over Guestline

Cloudbeds is built to grow with you — unified where it matters, flexible where it’s needed — without the commitment of an opaque multi-year contract.

Custom pricing models can make it harder to predict total cost over time, especially as your business grows or your needs evolve. With Cloudbeds, you get clear, upfront pricing — so you always know what you’re paying and why, without the lock-in of a multi-year contract.

Hospitality is an always-on business, which means our system and support team is too. Cloudbeds has a 99.95% system uptime and also offers 24/7/365 support via live chat and email to every customer, regardless of tier or time zone.

Cloudbeds customers typically go live in weeks, with intuitive workflows that teams can learn quickly. Instead of navigating complex configurations or relying heavily on external support, your team can focus on what matters most: delivering great guest experiences from day one.

Cloudbeds offers a unified core platform with the flexibility to integrate with an open marketplace of integrations. Consolidate tools where it brings the most value, and extend your capabilities with more than 450 partners. Build a stack that fits your business, not the other way around.

Transparent surprise-free pricing

Custom pricing models can make it harder to predict total cost over time, especially as your business grows or your needs evolve. With Cloudbeds, you get clear, upfront pricing â so you always know what youâre paying and why, without the lock-in of a multi-year contract.

Global scale, local support

Faster onboarding and time-to-value

Freedom to choose, grow and scale

Connected at the core, flexible where it matters

Cloudbeds connects with 600+ integration partners, so you can customize your setup without compromising simplicity.

Keep the tools you love. Connect the ones you need. Build custom applications with our open API. Cloudbeds integrates seamlessly to help everything run smoother.

Real stories.
Real results.

“Our seven-year partnership with Cloudbeds is rooted in their consistent commitment to understanding our unique needs. They actively listen to our feedback and ensure our perspectives are valued.”

Bojan TegovskiChief Operating Officer, HP Hospitality

83.5%

Direct bookings

+87%

Average occupancy

50%

Return guests

“Without Cloudbeds’ full range of features, we wouldn’t be selling as effectively or exploring new business opportunities as we do today.”

Flávio GhelfondCo-Founder and CFO, Charlie

Nights sold

17K

Guests hosted/month

Buildings in operation

“When Cloudbeds came along, the receptionists started being able to look the guests in the eye. That’s what we’ve been gaining—people can focus more on the people and less on the computer. We leave the software stuff to the software.”

Mauricio HernandezRevenue Manager, We Hotels Group

28%

RevPAR increase

30%

Reduction in OTA reliance

New hotel openings planned

Ulysses Baltazar, Chief Technology Officer at Playpark Hospitality

“Experience is everything. We’ve created a fully contactless experience that gives guests a hassle-free experience while keeping our overhead costs low.”

Ulysses BaltazarCTO, Playpark Hospitality

10%

Direct bookings increase

+53K

Self check-ins

Weeks onboarding for new hires

Sérgio Cândido Pinheiro, Co-Owner of Cheese u0026 Wine

“Cloudbeds has improved the way we work. It saves our team time, reduces commission costs through more direct bookings, and helps us sell more effectively with automated pricing.”

Sérgio Cândido PinheiroCo-Owner of Cheese u0026amp; Wine

More direct bookings

70%

Of guest communications automated

Properties operated

Frequently asked questions

Is Guestline better for UK hotels?

While Guestline has a good presence in the UK market, Cloudbeds offers a more flexible, transparent, and scalable platform for hotels that want to grow beyond a single region.. Cloudbeds currently supports independent hotels, large hotel groups and multi-property portfolios in the UK, combining local market relevance with stronger long-term global scalability.

Why do hotels switch from Guestline to Cloudbeds?

Common reasons include the need for more flexible integrations, clearer pricing, broader global support, and faster implementation. Cloudbeds is designed to reduce complexity while giving hoteliers more control.

How does Guestline’s GuestStay compare to Cloudbeds Guest Experience?

Cloudbeds Guest Experience stands apart because it is natively integrated into the platform, with features such as unified inbox, messaging, upsells, and tickets and tasks all readily accessible from your main PMS dashboard. Guest data flows directly where you need it in your day-to-day workflows, helping staff respond faster, coordinate better, and deliver consistently high-quality hotel guest experiences.

Is Cloudbeds more cost-effective?

Cloudbeds’ transparent pricing model makes it easy to understand total cost of ownership upfront, without unexpected fees, long-term contracts, and opaque pricing increases. In addition, Cloudbeds customers experience higher RevPAR, more direct bookings, increased upsell revenue, and higher profitability from the platform, increasing total ROI.

Can I integrate Cloudbeds with other tools?

Yes. Cloudbeds offers 450+ marketplace and an open API, allowing you to connect the tools you already use — or discover new ones as you grow.

When might Guestline still be the right choice?

Guestline may be considered by hotels already invested in the broader Access Hospitality portfolio. For hotels looking for more flexibility, faster time to value, and a platform designed to scale more easily across markets, Cloudbeds is the stronger choice.

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