Hospitality professionals are notoriously busy. From managing housekeepers to tweaking rates, innkeepers and hoteliers have little time left at the end of the day. You can save time by working with hospitality management software. Aside from that, the best way to increase productivity is to adopt daily habits that improve your work focus.
Day-to-day productivity advice is easy to give and hard to follow. Everyone has a unique personality with different preferences and natural tendencies. Therefore, it’s impossible to give advice that will pertain to everyone. But, there are some daily habits you can implement to set you and your property up for success on a daily basis.
1. Know Yourself
Are you an early riser, a night owl, or something in between? you’ll often read that the most successful people in the world wake up at 4am and get more done before 9 than the rest of the world. That’s great for morning people, but waking up at 8 and working until 3am works best for others. It’s not about the number of hours spent working. It’s about the hours of work that are truly productive.
Your property probably has a morning, mid-day, evening, and night shift. If you work great during the mid-morning to early evening, then great; work then. And if you’re a night owl, then don’t torture yourself with early-morning rituals. Have talent in place to achieve morning tasks when you’re not there, and set expectations with your staff so they know when you’re available. Leverage the flexibility of your workforce so that your property has the all-hours support it needs without stretching you to cover them all.
2. Make Your Bed
Many years ago, a Navy SEAL commander gave advice at a college commencement that struck a cord with a lot of people. He said:
“If you make your bed every morning, you will have accomplished the first task of the day.” He said. “It will give you a small sense of pride, and it will encourage you to do another task, and another, and another. And by the end of the day that one task you completed will have turned into many tasks completed.”
The point of this is that your morning routine can set yourself up for success. Think about the little, no brainpower type of tasks you can complete in the morning to get you on a task-achieving roll that will carry on throughout the day.
3. Get Your Most Important Work Done First
After you’ve gone through your morning routine, complete your most important work first. Studies show that the most productive time to work is the first two hours you’re awake. Notice how it says the first two hours after you wake up. It doesn’t say from 6-8am or 12-2pm, etc. Whatever time of day works best for you, that’s when you should work.
As a hotelier, you have many different types of tasks to complete everyday. Some of them may require a lot of brainpower, such as reporting and accounting. Others may be more administrative and repetitive, like signing checks or doing inventory. Focus on the hard stuff early when you’re still enjoying the benefits of a full night’s sleep.
4. Dictate Your Day
Use your morning to focus on tasks that you think are important, not on tasks others want you to do, according to Forbes. When you check your email or your calendar first thing in the morning, it allows others to dictate what your day will look like. Make a list of the most important things to get done, and start there. Later in the day, check your email and help others.
5. Take More Breaks
Many people try to increase productivity by chaining themselves to their desks. Ironically, this tactic does quite the opposite. Take frequent breaks to give your brain rest. Return with better focus to get more done. Take your lunch break, go for a walk, do some desk exercises, but most importantly, give yourself a moment to hit the reset button.
As a property owner or manager, there never seems to be enough time in the day. But, you’ll actually get more done if you break up your day. You’ll likely notice physical and emotional benefits.
6. Don’t Multitask
A Harvard study once showed that multitasking doesn’t work–yet everyone tries to do it. We humans have limitations, and with them come one-track minds. Choose your most important tasks (early in your work day!) and focus on them one-by-one. You’ll get more done without driving yourself crazy. Win-win.
7. Create a Routine
Or don’t. Some people hate routines, but they work for most people. There are likely tasks that you need to complete everyday or often, so increase productivity with useful systems. For example, if you need to check rates, availability, your booking engines, reports, etc. every morning, come up with a system that helps you get through them.
Also, create a nightly routine. Make a to-do list for the next day and be prepared for tomorrow’s tasks. It almost always helps to know what’s coming up and feel refreshed the next morning knowing you’re prepared.
People are always trying to increase their productivity and get the most out of their day. We hope these seven tips will help increase efficiencies at your hotel. With more effective procedures, you’ll find yourself feeling more prepared and emotionally intact. Let us know what you do everyday to increase productivity.