Reviews

Discover Cloudbeds reviews, ratings, and awards

Don’t just take our word for it: 1500+ verified reviews from real people on user review sites like Hotel Tech Report and Capterra rate Cloudbeds an average overall rating of 4.5/5.

Cloudbeds hospitality platform reviews

There are more than a few reasons why thousands of properties
trust Cloudbeds, but our customers say it best.

“By using Cloudbeds we don’t have to go through different systems or apps, everything is done in a one-stop shop to take any kind of payment across all our properties.”

Norma Lopez, General Manager at Hotel McCoy

See how Hotel McCoy streamlined operations and payments.

Read the case study.

“To have somebody that listens to the hotelier say you can do this and that better, it just really helps out. Not just with workflows, but with confidence that Cloudbeds is willing to support the hotel in its efforts.”

Chris Curry, Director of Revenue Management at J Collection Hotels

See how J Collection hotels is modernizing historic hotels without losing their soul Read the case study.

Trusted by leading hotels, hospitality groups, and management companies across 150 countries.

Hotelier stories

Real stories.
Real results.

Everything is smoother with Cloudbeds. Our channel manager, PMS and Booking Engine are fully integrated.

Victor Menor

Operations Manager at Flor Parks Hotel

I was literally on a beach, taking decisions thanks to the real-time data on Cloudbeds, ensuring that the business was able to maximize on opportunities. Thanks to the automation, I didn’t have to do too much.

Sanj Gidda

Director of the George Street Hotel and Bocardo Hotel, Oxford

Cloudbeds, we have historical data that we can use to look forward. We’re able to be more
involved in the market than we were previously. It’s such a powerful thing to have at my fingertips.

Courtney Driessen

Lodging and Revenue Manager at Fireside Resort Jackson Hole

Cloudbeds is intuitive and easy-to-use. Everything is one place. This is important because if you lose time, you lose money.

Priscilla Ulloa

Operations Manager

It’s been exciting to watch Cloudbeds continuously evolve, always staying ahead of hospitality trends. Today, from PMS and payments to guest experience, every feature is thoughtfully designed, highly functional, and incredibly intuitive.

Jana Ivljanin

Managing Director, IIP Apartments

Having Cloudbeds changed our user and hotel management experience at our hotels. It’s very simple to both implement and use, and allows us to have a clear vision of how the hotels are doing no matter where we are.

Florencia Le Rose

Co-owner of Up Hoteles

We’re building a place where people thrive.

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“We celebrate our differences and have a transparent peer-driven feedback process, inspiring a strong sense of community.”

Sterling Phillips

Director, Engineering

“Working for Cloudbeds has opened up new doors in my life. I started in support as an onboarding coach and now work on the product team to help improve the user experience.”

Cindy Alonso

Product Manager

“Leadership is very supportive and encourages internal growth, which there is plenty of at this fast-growing company!”

Julia Strippoli

Manager, Customer Support

“At Cloudbeds we share a passion for technology and how we can use it to make a difference. “

José Fonte

Director, Engineering

Join hoteliers who refused to settle.

Behind every review is a hotelier who dared to do things differently.
Let’s unlock your next success story, together.

Frequently asked questions

Where can l find more Cloudbeds reviews?

You can check online software review sites, including Hotel Tech Report, G2, Software Advice and more, for opinions and reviews from real customers.

How many Cloudbeds employees are there?

Our company size keeps multiplying! We’ve grown to 650+ employees distributed across 40+ countries speaking 30+ languages. You can find more about life at Cloudbeds on our Careers page.

Where is Cloudbeds headquarters?

Cloudbeds is headquartered in San Diego. 100% of our workforce is remote with offices available for use in San Diego and São Paulo.

Does Cloudbeds integrate with 3rd party tools?

Via the Cloudbeds Marketplace, you can connect with dozens of 3rd party apps using API integrations, including automation services, contactless guest services, check-in kiosks, digital concierges, Point of Sale (POS) providers, and more.