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Cloudbeds

Resort Management Software

Run your resort smoothly

Everything you need to effortlessly run your resort operations, and the flexibility to do so on your terms. Let Cloudbeds be the intelligent growth engine fueling your competitive edge.

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hotel groups and resort software

Powering ambitious hoteliers across 150 countries

A unified platform built to drive what’s next

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When management tools don’t talk to each other, your team pays the price. Cloudbeds unifies your tech stack –  reservation management workflows, guest data, marketing, payments, and pricing all live in one place, so your team stays in sync.

Travelers expect a frictionless stay. With Cloudbeds, you can automate touchpoints, offer personalized upsells, and respond to requests fast, all while keeping your team free to focus on what matters most.

With hospitality turnover hovering around 40%, you need software that’s easy to learn, quick to train on, and designed for the way your team works.

Cloudbeds customers see

88%

decrease in training time for front desk staff

5X

more positive guest reviews

25%

increase in direct bookings

Matthew Tippins Director Of Marketing

Looking ahead 5 years, our vision is to make Breezes the most guest-connected resort in Nassau. We want every touchpoint, from booking to check-in to rewards, to feel effortless and personalized. Cloudbeds is central to that vision.

Matthew TippensDirector of Marketing at Breezes Bahamas
See how they’re crafting the perfect stay

Everything you need, nothing you don’t

Cloudbeds gives resort properties the flexibility to pick the tools they need.

PMS

Legacy PMS platforms slow you down. Cloudbeds is different — intuitive, modern, and easy to master.

Channel Manager

Get your rooms in front of more guests with 300+ online travel agencies, zero extra commission, and no double bookings.

Booking Engine

Own your first impression with a beautifully branded reservation system, built for today’s traveler.

Payments

Treat your guests to seamless checkouts while you enjoy fewer chargebacks, faster payouts, and more hours back.

Revenue Intelligence

Turn market guesswork into your most profitable actions with the only causal AI built exclusively for hospitality.

Guest Marketing CRM

Know your guest preferences and keep them coming back with AI-powered campaigns, guest profiles, and smart segmentation.

Guest Experience

From first click to final farewell, deliver high-touch and self-service hospitality at scale with unified messaging, digital check-in, your guest mobile app, and personalized offers.

Digital Marketing

Reach the right guests, drive traffic, and elevate your reputation with a robust direct booking strategy.

Websites

Make your first impression count with a conversion-optimized website powered by hospitality management expertise and AI.

Cloudbeds fits in, so you can stand out

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Cloudbeds connects with 350+ integration partners, so you can customize your setup without compromising simplicity.

Keep the tools you love. Connect the ones you need. Build custom applications with our open API. Cloudbeds integrates seamlessly to help everything run smoother.

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View our Open API

Distribution that fits your strategy

Connect directly to 300+ OTAs, wholesalers, and regional channels, or plug into your preferred CRS and channel manager. With Cloudbeds, you stay in control of how and where you sell.

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Not just support, partnership

Whether you run one property or many, Cloudbeds is your partner in growth. From day one, we are by your side with seamless onboarding, 24/7/365 live support, and a global community of hoteliers sharing insights and inspiration.

Personalized onboarding and guided data migration

Self-guided training and professional development via Cloudbeds University

Multilingual support via AI chatbot, email, and live chat

Community forum to exchange ideas and advice

Exclusive events and product webinars designed to fuel your ambition

Learn about customer success

Your vision. Our engine.

One-size-fits-all fits no one. We built the industry’s scalable intelligent growth engine to give you the power, flexibility, and support to grow on your own terms.

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Real stories.
Real results.

We want to grow in the best possible way, at the best possible pace, and we believe Cloudbeds is the best ally to help us in all those processes.

Francisco Santoveña Domenech

Director of Operations at Grupo Catedral

Matthew Tippins Director Of Marketing

For us, what stood out was Cloudbed’s single platform approach, PMS, CRS, and booking engine all-in-one. That creates a single source of truth for us, which we’ve never had before.

Matthew Tippens

Director of Marketing at Breezes Bahamas

Victor Menor, Operations Manager at Flor Parks

Everything is smoother with Cloudbeds. Our channel manager, PMS and Booking Engine are fully integrated.

Victor Menor

Operations Manager at Flor Parks Hotel

Sanj Gidda, Director of the George Street Hotel and Bocardo Hotel, Oxford

I was literally on a beach, taking decisions thanks to the real-time data on Cloudbeds, ensuring that the business was able to maximize on opportunities. Thanks to the automation, I didn’t have to do too much.

Sanj Gidda

Director of the George Street Hotel and Bocardo Hotel, Oxford

Courtney Driessen, Lodging and Revenue Manager at Fireside Resort Jackson Hole

Cloudbeds, we have historical data that we can use to look forward. We’re able to be more
 involved in the market than we were previously. It’s such a powerful thing to have at my fingertips.

Courtney Driessen

Lodging and Revenue Manager at Fireside Resort Jackson Hole

tatiana simon cloudbeds

Cloudbeds is intuitive and easy-to-use. Everything is one place. This is important because if you lose time, you lose money.

Priscilla Ulloa

Operations Manager

It’s been exciting to watch Cloudbeds continuously evolve, always staying ahead of hospitality trends. Today, from PMS and payments to guest experience, every feature is thoughtfully designed, highly functional, and incredibly intuitive.

Jana Ivljanin

Managing Director, IIP Apartments

Florencia Le Rose

Having Cloudbeds changed our user and hotel management experience at our hotels. It’s very simple to both implement and use, and allows us to have a clear vision of how the hotels are doing no matter where we are.

Florencia Le Rose

Co-owner of Up Hoteles

Resources to help you build what’s next

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PMS hotel software

FAQs

Which property management software is best for resorts?

The best property management software for resorts is one that combines hotel management tools with the flexibility to handle complex resort operations — think multi-room inventory, dynamic pricing, activity scheduling, multiple room availability, cancellations, and guest engagement — all from a single platform.

Cloudbeds is purpose-built for this, offering a fully integrated resort management system that covers everything from online booking engine to credit card payment processing and CRM, making it one of the leading software solutions for resorts of all sizes.

What features should I look for in resort management software?

The key features to look for include: a user-friendly interface that reduces training time, an integrated online booking engine for direct reservations, real-time channel management to sync with OTAs, dynamic pricing and forecasting tools to maximize revenue, a built-in CRM or customer relationship management system to manage guest profiles, contactless and self-service check-in options, and robust reporting to track operational efficiency. The best software solutions will package all of this into a single, cohesive resort management system.

How much does hotel software cost?

The cost of resort management software can vary widely depending on its features and the size of your hotel. Most software providers today offer tiered pricing plans so that operators can select the one that best fits the needs of their business. To get your custom quote for the Cloudbeds platform, speak with the Sales team.

What software do modern resort properties use?

Resorts are increasingly switching to intuitive, cloud-based unified hotel tech solutions with robust functionality for back office and front desk operations. This type of system ensures that a hotel’s data is in sync and works together to optimize revenue, streamline operations, and delight guests. A modern system includes a host of core features all in one solution, including:

  • Property management system (PMS) – automate manual work and connect every part of your operations so your team can focus on what actually drives revenue and guest satisfaction.
  • Channel manager – connect to large OTAs and marketplaces such as Booking.com, Expedia and Airbnb, and niche or regional channels.
  • Payment processor – reclaim time back with payments built directly into your PMS, and end the loop of manual entry and reconciliation.
  • Booking engine – keeps guests on your site with a smooth, mobile-first flow designed to maximize direct bookings.
  • Revenue management system – plan with precision, price ahead of the market, and deliver projections that earn investor confidence.
  • Digital marketing solution – reach the right guests, drive them to your site, and turn every click into revenue.
  • Guest engagement tools – deliver high-touch and personalized service at any scale. Automate the busywork, and put your brand at the heart of every stay.
  • Third-party integrations (contactless check-in, reputation management, CRM, event management, guest services, and other software products)

These capabilities benefit a wide range of hospitality businesses, from independent hotels to those managing a portfolio of boutique hotels or vacation rentals, by centralizing operations in one place for owners and the general manager alike.

What should I consider when choosing software?

Choosing the right resort management software is crucial for optimizing operations and making informed decisions. It’s important to choose a solution that’s easy to use and train staff on and that has robust integration capabilities to ensure that it works with other systems you rely on (like your point of sale (POS) system, SPA software or door locks).

Your system should be able to scale with your business (offering multi-property functionality) and the ability to customize reports to give you the insights needed to make better business decisions. For properties that handle online and in-person payments, verify that the platform and gateway are PCI-compliant.

Ensure your software vendor provides a solid onboarding experience, fast customer support and on-going training to get your team up and running as quickly as possible and make continuous improvements to the product.