COVID-19 RESPONSE

Stronger Together.

Hospitality owners and operators are currently experiencing one of the most difficult times in history, and we want you to know that – we’re in this together. Cloudbeds is here to keep you updated about the actions we’re taking, as well as share resources to help you make informed decisions about your business.

Our hope is to provide you with some relief during this uncertain time and set you up for success when business picks up again.

How we are helping

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#hospitalityhelps

#HospitalityHelps

The Cloudbeds founders spearheaded an industry-wide initiative to address the global shortage of healthcare beds. 1.2 million beds have been pledged on hospitalityhelps.org.

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Local Virtual Events

We’re creating a community of hosts and hoteliers to share best practices during these uncertain times. Our regional market managers will lead round table discussions with industry leaders and share market insights.

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Free Account Optimization And Customer Care Call

Our customer coaches and support team are reaching out to customers with complimentary 1:1 calls to help them get more out of Cloudbeds and maximize their earning potential. Learn more.

General COVID-19 Information

For the most up-to-date information and guidance on the COVID-19 outbreak, visit the WHO website.

Resource Guides

Data Dashboard

To help you chart a successful path forward and make informed decisions about your future business strategies, we’re introducing the Market Insights Dashboard, which is now available to you under the reporting tab within your Cloudbeds account.

The Market Insights Dashboard shows how occupancy, bookings, and cancellations are changing over time due to the impact of COVID-19.

See the dashboard

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Channel Policies

Many channels have temporarily changed their reservations policies due to Covid-19. Check our comprehensive list of resources related to OTAs like Booking.com, Airbnb, and more. 

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Government Funding

As the global hospitality industry changes and shifts with local regulation efforts, Cloudbeds is here to share the resources and information you need to get support in your home country. 

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Customize your Booking Engine

Add a customizable notification or banner to your booking engine to let travelers know the latest status at your property.

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Tips and Guidelines for a Safe Hotel Reopening

Hotel reopening recommendations and practical tips from major organizations, with focus on 3 key areas: safety, hygiene, and adherence to regulations.