Contactless check-in allows guests to skip the traditional on-site check-in formalities and head straight to their rooms with minimal fuss. In this short video, Paula Carreirao, Partner Marketing Specialist at Cloudbeds, and Alexander Michailov, Head of Partnerships at Chekin, chat about what contactless check-in means and the benefits of adopting this technology.
Alex explains the difference between contactless vs. standard check-in and the typical online registration process. According to him, seventy-five percent of the guests prefer online check-in.
He continues explaining the four benefits of contactless check-in: **improving the hotel’s efficiency, reducing operational costs, increasing revenue opportunities, and enhancing the guest experience. ** Alex adds that hospitality is one of the oldest industries, but sometimes, “you have to break what’s working to make it a bit better.”
