Cloudbeds Partners with Klaviyo to Empower Hoteliers with Data-Driven Marketing and Personalized Guest Experience

San Diego, CA — November 20, 2025 — Cloudbeds, the intelligent unified platform powering hotel growth, today announced a new partnership with Klaviyo, the B2C CRM.

By connecting Cloudbeds’ property management system (PMS) with Klaviyo, hoteliers can automate communications, increase direct bookings, and strengthen guest relationships.

“This integration brings marketing and operations onto the same page,” said Sebastien Leitner, VP of Partnerships. “With Klaviyo, Cloudbeds’ users can turn every guest interaction into a revenue opportunity, driving smarter targeting, higher conversion, and more loyal guests.”

With access to real-time data, Klaviyo gives Cloudbeds’ customers a complete view of each guest’s behavior and booking history, enabling automated, perfectly timed messages based on stay dates, promotions, and repeat visits. The integration installs with one click, requires no additional setup fees, and lets properties start driving personalized marketing from day one.

“Hotels are sitting on rich data, they just need systems that put it to work,” said Eddie O’Brien, SVP Global Partnerships & Alliances, Klaviyo. “Cloudbeds and Klaviyo share a belief that great experiences start with great data. Together, we’re giving hotels the ability to turn insights into connections, and connections into lasting, profitable relationships.”

This direct integration empowers hotels to elevate their marketing without adding complexity — transforming guest data into actionable insights that drive engagement, revenue, and repeat stays. By combining Cloudbeds’ intelligent growth engine with Klaviyo’s data-first marketing technology, hoteliers can now compete with the sophistication of global brands while keeping the experience simple, automated, and personal.

About Klaviyo
Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 176,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.

About Cloudbeds

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system.

Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries. Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager — and Best Place to Work — by Hotel Tech Report for eight consecutive years.

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