CLOUDBEDS ONBOARDING

Your next chapter starts here.

We’ve helped thousands of ambitious hoteliers take their first step toward something better. Now, it’s your turn to build what’s next with Cloudbeds by your side.

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How it works

Step 1: Meet your crew

Kickoff

You’ve made the move — now meet your dedicated Onboarding Coach, your guide and advocate throughout the process. Together, you’ll map out your goals, timeline, and everything needed to bring your system to life.

“As a hostel owner myself, I have been able to apply my love for travel and hospitality as an Onboarding Coach.”

– Cris, Onboarding Coach

“One of the best parts of Cloudbeds is the team. From the sales process through onboarding and feature updates, the whole team really cares about properties.”

– Annie B, The Cabot Lodge

Step 2: Build your foundation

Setup

This is where your vision starts taking shape. With your Coach by your side, you’ll set up property details — from room types and rates to taxes and fees — laying the groundwork for a system ready to power real bookings and unforgettable stays.

Step 3

Go Live!

Step 4: Master the system

Adoption

Setup is just the warm-up. Now it’s time to go from good to unstoppable. Through personalized sessions, your Coach helps you and your team dive deeper, sharpen your skills, and get the most out of Cloudbeds.

“This is the time where dedicated support is needed most. Let’s not rush past it.”

– Anas, Onboarding Coach

ONBOARDING COMPLETE

Support

Step 5

Support that never stops

Go-live isn’t goodbye. Our global support team has your back 24/7, with real hospitality pros ready to troubleshoot, guide, and keep your operation running at full speed.

Keep growing. Keep learning.

Your growth doesn’t stop here — and neither does ours. Explore Cloudbeds University, on-demand courses, video tutorials, and best-practice guides designed to help ambitious hoteliers keep leveling up.

Real reviews from lodging businesses like yours

Migrating to a new software can be really intimidating and there are lots of areas to consider like the integrity of the data migration, the training, the user adoption, and the compatibility with some of our existing systems. But Cloudbeds made it easy with excellent support, training, and quarterly business performance reports that helped our managers make better decisions.

Radine Brito

General Manager at The Sunlight Group

The accessibility of CBU, the knowledge base, and live chat with support is invaluable. There’s not always occasions where the front desk has a supervisor available and they’re able to get the answers they need through the Cloudbeds platform.

Anthony Gutierrez

General Manager at The Casetta Group

Cloudbeds, we have historical data that we can use to look forward. We’re able to be more involved in the market than we were previously. It’s such a powerful thing to have at my fingertips.

Courtney Driessen

Lodging and Revenue Manager at Fireside Resort Jackson Hole

Cloudbeds is intuitive and easy-to-use. Everything is one place. This is important because if you lose time, you lose money.

Priscilla Ulloa

Operations Manager

Having Cloudbeds changed our user and hotel management experience at our hotels. It's very simple to both implement and use, and allows us to have a clear vision of how the hotels are doing no matter where we are.

Florencia Le Rose

Co-owner of Up Hoteles

Turns out, onboarding can be easy.

See how effortless it can feel with the right team by your side.

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