Chekin helps hotels and vacation rental managers automate the entire check-in process, from booking confirmation to check-out. With over 200,000 client properties worldwide, Chekin helps streamline operations, save time, enhance guest satisfaction, and generate additional revenue. Trusted by big players such as Interhome, Greystar, Novasol and Holidu.
Designed to enhance and simplify the check-in experience, Chekin offers features such as guest registration and identification, remote access, sending guest information to the authorities, online payments, upselling, and much more.
A Branded Online Check-in Experience:
Avoid paperwork and long waits to register your guests. Collect their data quickly through the online registration link. Our online check-in is completely customizable, allowing you to add your logo, corporate colors, domain, and typography to reflect your brand.
Onsite Check-in & Self-service Kiosks
For hotels, hostels and properties with a front desk, Chekin offers a fast onsite check-in flow with OCR document scanning from the receptionist’s phone or tablet. It can also be deployed as a self-service kiosk, letting guests complete registration with no waiting. In Spain we additionally support MiDNI — the official digital ID: the guest shows the QR generated from the MiDNI app, Chekin validates it and auto-fills the registration form, removing manual errors and speeding up arrivals.
Avoid Penalties: Be Legally Compliant
At Chekin, we collaborate with a wide network of local authorities around the world to ensure that the creation and reporting of guest registration slips, as well as the storage of data required by law, is carried out in an automated and efficient manner. We cover 45+ countries, including SES.Hospedajes, Alloggiati Web, AIMA and many more.
Biometric Identity Verification
Verify each guest’s real identity before arrival with advanced OCR, facial biometric match and liveness detection. Spot forged documents and identity fraud, protecting your property from impersonation and chargebacks. Mandatory in markets such as Italy (Alloggiati Web requires verified identification) and Dubai (DTCM), and highly recommended for any property with self check-in or remote access. Works with ID cards, passports, residence permits and documents from 190+ countries.
Protected Against Potential Property Damage
Unexpected events can occur, and it’s important to be prepared. Chekin offers a variety of protection options:
Online Payments & Deposits: You decide the amount and type of deposit. Once confirmed that there is no damage, money can be refunded with just one click.
Damage Protection: We provide short-term rental insurance policies that ensure you, your home and its contents, and your guests are protected — while generating extra revenue for each booking.
Additional Income with Upselling
Boost your income by offering customizable experiences for guests. Our clients have seen a 35% income increase. Most frequently sold services include pet-friendly options, late check-out, early check-in, airport transportation, pool heating, and private parking.
Remote Access & 24/7 Self Check-in
We integrate with the leading smart locks on the market to enable remote access to your properties. Your guest receives a virtual key or access code right when they need it — no in-person handoffs, no waiting. A professional 24/7 self check-in.
Customizable Digital Guidebooks
Create digital guidebooks with everything guests need to know about the property and the best local recommendations to make their stay memorable. You decide how to deliver them: via email, WhatsApp, direct link or even a QR code placed at the property.
We Calculate and Collect Tourist Taxes for You
Calculating tourist taxes can be complex due to the multiple parameters that vary by region and country. Chekin handles these calculations automatically and collects the tax from the guest during online check-in.
AI Unified Inbox
Centralize WhatsApp, email, SMS, OTAs and calls into a single inbox. The AI learns from your property manual and responds 24/7 to common guest questions — cutting repetitive enquiries by 70% and lifting upsell conversion by 15%.
E-invoicing Compliance in Europe
We cover the new mandatory e-invoicing requirements across Europe. Chekin connects directly with official portals to issue and report verifiable invoices: Verifactu in Spain, Agenzia delle Entrate in Italy, e-Fatura in Portugal, MyData in Greece and more. Forget about adapting your system — we do it for you.
