A cheat sheet for your front desk.

The front desk handles a lot from check-ins, check-outs, payments, questions, room assignments, and everything in between. When the day gets busy, even the best teams need a little backup.

This front office checklist helps your staff stay on track, reduce errors, and deliver a smooth guest experience from the moment someone walks through the door. It’s quick to use, easy to customize, and built to support a calmer, more confident shift.

Download the checklist to get:

• Step-by-step guidance for check-ins, check-outs, and reservations

• Key tasks for payments and room assignments

• A simple structure your team can follow every day

• A customizable format to fit your property’s needs