The gap between what legacy systems promise and what your team actually experiences keeps growing. Because of this, we’ve upgraded the core systems used to sell, operate, and account for every reservation to handle the true commercial complexity of hospitality today: groups, events, non-room spaces, multi-property accounting, and larger teams working in real-time.
Overview by Ben Lloyd, Program Director, Digital Marketing Products
Discover how properties are stacking Metasearch, Retargeting, and Performance Max campaigns to drive up to 242% more direct bookings.
Key takeaways
- OTAs cost more than you think – Beyond commission, OTAs can discount your rates and take ownership of the guest relationship, making a direct booking channel essential no matter your marketing efficiency.
- Stack campaigns in order – Metasearch builds the foundation, Retargeting converts warm audiences, and Performance Max unlocks new ones. Each stage multiplies the results of the last, with full-stack properties seeing up to 242% more net sales.
- Rate competitiveness and budget are make-or-break – If your direct rate isn’t competitive and your campaigns aren’t fully funded, no amount of stacking will deliver results.
Learn more about Digital Marketing
Discover the tools that help maximize your direct bookings.
Overview by Andre Sovgir, Sr Director, Product
Turn an inquiry into a confirmed booking in minutes, with branded quoting and rooming list management built into the workflow your team already uses.
Key takeaways
- Built for every type of group business — From small cabin retreats to large-scale sports tournaments, the Groups & Events module adapts to properties of any size, style, or portfolio setup.
- One centralized workflow for every event — Quotes, room blocks, bookings, folios, invoices, and guest details all live within a single event record, making group management faster and easier.
- Flexible booking and inventory management — Guests can book through custom booking links, CSV uploads, or public rooming lists, while teams can easily adjust room blocks and automatically return inventory to OTAs and the booking engine.
Learn the benefits of our redesigned Groups & Events functionality
Save time and improve your group booking workflows.
Overview by Chris Hovanessian, Group Manager, Product
Manage and monetize meeting rooms, cabanas, event spaces, and more on a native calendar, alongside guest rooms. No second system.
Key takeaways
- Manage non-room inventory directly in Cloudbeds — Spaces gives properties a native way to manage meeting rooms, cabanas, ballrooms, and event spaces without relying on spreadsheets or separate tools.
- Dedicated workflows built for operational simplicity — With a separate Spaces Calendar and customizable Space Settings, teams can easily manage pricing, availability, reservations, and maintenance blocks in one place.
- Better visibility into space revenue performance — Spaces includes reporting by space type, helping properties track and optimize revenue from non-room assets for the first time within Cloudbeds.
Unlock more revenue with Cloudbeds Spaces
Monetize every space and resource at your property to grow revenue.
Overview by Farrah Davis, Product Manager
Introducing a fully embedded direct booking flow that keeps guests on your domain from search to confirmation, designed to defend conversion against OTA leakage.
Key takeaways
- Direct bookings depend on seamless website experiences – Hotels need booking journeys that stay fully on-brand and keep guests on their own website.
- Modern embeds outperform legacy iframes – The new Immersive Experience and Embeds Suite improve conversion, tracking, SEO, and customization without custom development.
- AI is changing how guests discover hotels – Embedding booking functionality across the website helps properties prepare for AI-driven travel searches and future booking behavior.
Discover the immersive booking experience
No more redirects. Keep guests on your site for an uninterrupted, on-brand booking journey that boosts conversion.
Overview by Taylor Bradley, Product Manager
See the calendar, re-built for scale: instant search, real-time sync for large teams working concurrently, and zero-lag performance for up to 4,000 rooms.
Key takeaways
- Built for speed, scale, and large teams — The new Calendar was rebuilt to support high-volume operations, allowing multiple staff members to work simultaneously in real time without disrupting each other.
- A more personalized and efficient workflow — Users can fully customize their calendar view, shortcuts, layouts, and data layers based on their role and workflow preferences.
- Manage reservations and groups without leaving the calendar — Front desk teams can update reservations, manage room assignments, track group pickup, and access guest details directly within the calendar for faster operations and fewer clicks.
Operate faster with the new calendar
Experience the most-used screen in Cloudbeds, upgraded for high-velocity teams.
Fiscal Documents & Accounting
Overview by Jackson Chin, Group Manager, Product, and Patrick Wyeth, Group Manager, Product
No more month-end scramble thanks to automated AR workflows, real-time invoicing, and consolidated reporting across multiple properties, so controllers stop reconciling and start closing. Plus, discover the fiscal documentation tools that keep your property compliant in complex regulatory environments.
Key takeaways
- Smarter, more reliable invoicing — Cloudbeds now supports pro formas, invoices, receipts, and credit notes with improved transaction tracking that prevents over- or under-invoicing, plus immutable document locking to keep your records accurate.
- Built-in fiscal compliance — For properties in countries where fiscalization or e-invoicing is required, a new onboarding flow connects directly to tax authorities — reducing setup from multiple days to just hours.
- Gain greater financial control over group business — New Deposit Ledger and allotment block-level routing features give properties more flexibility to manage deposits, automate charge routing, and simplify accounting for complex group events.
Overview by Amy Hughes, Senior Product Manager
Discover our updated native reporting infrastructure that turns operational complexity into clarity, without exporting to a spreadsheet to find the answer.
Key takeaways
- No more dataset limitations — You can now mix and match any reporting fields in a single report, eliminating the need to build multiple reports just to answer one business question.
- Simplified date filtering — A new intuitive dropdown replaces complex multi-filter logic, making report building faster and more accessible for everyday users.
- Unified dashboards — Charts, graphs, and tables can now be built directly within the report builder, removing the need to navigate to a separate tool to create dashboards.
Learn more about Cloudbeds Insights
Be the first to try our updated reporting tools.
Overview by Sebastien Leitner, VP Partnerships
Learn about how Cloudbeds’ foundational updates open new ground for deeper integrations — and what’s coming online next across the partner ecosystem.
Key takeaways
- Explore a growing ecosystem of integrations — Cloudbeds Marketplace now offers 500+ partners, helping properties connect the tools they already use across operations, guest experience, and revenue management.
- New integrations support evolving hospitality needs — Recent additions include Agentic AI solutions, new Groups & Events partners, door lock integrations, and expanded accounting connections.
- Customer feedback drives future partnerships — Cloudbeds continues expanding its ecosystem based on customer needs, encouraging properties to share what integrations they want to see next.
Overview by Ben Mouw, Senior Director of Product
The future of Signals AI is bright. This integrated intelligence layer turns your property’s unique signals into instant, actionable recommendations.
Key takeaways
- Instant answers about your guests and property – Ask Signals lets you query anything across the entire Cloudbeds data layer – guest history, booking source, payments, reviews, and more – in plain language, right from within the platform.
- From diagnosis to action – Ask Signals doesn’t just surface data; it recommends specific actions, like adjusting rates or triggering targeted email campaigns, to help you act on insights before it’s too late.
- Built for every role – Whether it’s a front desk agent preparing for a check-in or a GM reviewing the week ahead, Ask Signals delivers the right context to the right person at the right time.
Learn more about Ask Signals
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