/ Cloudbeds Platform

Built for your ambition

Built for your ambition / Built for your ambition / Built for your ambition /

One intelligent platform, on one data model, connecting every part of your business.

20K+

properties worldwide

150+

countries

unified data model

/ Platform Tour

The unified platform that does more for your hotel business.

Drive higher GOPPAR, automate manual tasks, and deliver better guest experiences.

/ Unified Platform

More than the sum of its parts.

The platform doesn’t just work together. It creates capabilities and efficiencies that just weren’t possible before.

PMS + Channel Manager

Edit one rate, watch it land everywhere. Instantly.

View and update rates, availability, and room types across every OTA from the same screen your team already uses to manage reservations. One unified data layer powering both operations and distribution.

Explore Channel Manager

PMS + Channel Manager + Guest Experience

Keep guests happy before they even arrive.

Connect reservations, check-in flows, and messaging in one system. Guests get a smoother experience, your team spends less time on manual follow-ups.

Explore Guest Experience

PMS + Payments

Take payments without switching tools.

Process payments, deposits, and refunds directly from the reservation screen. No third-party terminals, no reconciliation headaches — just clean, unified transaction history.

Explore Payments

PMS + CRM + Revenue Intelligence

Segment guests with the data your PMS already knows.

Turn PMS data into revenue-driving campaigns. Segment guests by room type, spend, stay history, channel, and more, without spreadsheets or data syncs.

Explore Revenue Intelligence

PMS + Channel Manager + Payments + Revenue Intelligence

The full platform, fully connected.

When every module shares a single data layer, everything compounds. Rates push automatically to channels, payments settle against reservations, and intelligence adapts in real time — no middleware, no workarounds.

/ The full picture

Some capabilities can’t be integrated into existence.

PMS + Channel Manager + Booking Engine + Payments

Chargeback evidence, ready when it counts.

Auto-generate dispute files with guest, reservation, and payment details in one place.

Guest Experience + Payments

Upsells that pay for themselves.

Room upgrades, late checkouts — every charge posts to the folio with the right details.

Guest Experience + Tasks + PMS

A guest request becomes action fast.

“More towels” becomes an assigned task with room details attached. No chasing needed.

PMS + Spaces + Payments

Every revenue space, one platform.

Rooms, meeting spaces, and cabanas share one inventory, calendar, and reporting engine.

Guest Marketing + PMS + Booking Engine + Multi-Property

One guest. One profile. Every stay.

Reservations, campaigns, and stays connect to a single identity for cleaner data.

Guest Marketing + PMS + Booking Engine

Know exactly what marketing revenue is.

Attribute bookings to campaigns using real reservation data — not clicks or estimates.

PMS + Revenue Intelligence + Channel Manager

See rates, adjust, and stay in flow.

View competitor rates alongside your own pricing, then update inventory without switching screens.

PMS + Channel Manager + Booking Engine + Payments

Chargeback evidence, ready when it counts.

Auto-generate dispute files with guest, reservation, and payment details in one place.

Guest Experience + Payments

Upsells that pay for themselves.

Room upgrades, late checkouts — every charge posts to the folio with the right details.

Guest Experience + Tasks + PMS

A guest request becomes action fast.

“More towels” becomes an assigned task with room details attached. No chasing needed.

PMS + Spaces + Payments

Every revenue space, one platform.

Rooms, meeting spaces, and cabanas share one inventory, calendar, and reporting engine.

Guest Marketing + PMS + Booking Engine + Multi-Property

One guest. One profile. Every stay.

Reservations, campaigns, and stays connect to a single identity for cleaner data.

Guest Marketing + PMS + Booking Engine

Know exactly what marketing revenue is.

Attribute bookings to campaigns using real reservation data — not clicks or estimates.

PMS + Revenue Intelligence + Channel Manager

See rates, adjust, and stay in flow.

View competitor rates alongside your own pricing, then update inventory without switching screens.

PMS + Revenue Intelligence + Insights

One business. One version of the truth.

Occupancy, ADR, RevPAR, and revenue calculated consistently across every report.

Reputation + Guest Experience + PMS

Fix problems before they become reviews.

When sentiment turns negative mid-stay, staff get a real-time alert tied to the reservation.

Digital Marketing + Booking Engine + PMS

Measure marketing by revenue, not clicks.

See which channels drive bookings using reservation data that reflects stays and upsells.

PMS + Payments + Booking Engine

3D Secure without the swivel chair.

Send authentication, track payment status, and manage folios from one screen.

Digital Marketing + Booking Engine + Channel Manager

Launch metasearch in minutes, not months.

Activate Google Hotel Ads directly from Cloudbeds. No Hotel Center setup. No agency.

PMS + Websites + Booking Engine

Your website starts with what you know.

Generate a property site from data already in Cloudbeds — review and refine, not start from scratch.

PMS + Revenue Intelligence + Insights

One business. One version of the truth.

Occupancy, ADR, RevPAR, and revenue calculated consistently across every report.

Reputation + Guest Experience + PMS

Fix problems before they become reviews.

When sentiment turns negative mid-stay, staff get a real-time alert tied to the reservation.

Digital Marketing + Booking Engine + PMS

Measure marketing by revenue, not clicks.

See which channels drive bookings using reservation data that reflects stays and upsells.

PMS + Payments + Booking Engine

3D Secure without the swivel chair.

Send authentication, track payment status, and manage folios from one screen.

Digital Marketing + Booking Engine + Channel Manager

Launch metasearch in minutes, not months.

Activate Google Hotel Ads directly from Cloudbeds. No Hotel Center setup. No agency.

PMS + Websites + Booking Engine

Your website starts with what you know.

Generate a property site from data already in Cloudbeds — review and refine, not start from scratch.

/ What they say

Mario Simancas

Sales & Marketing Lead

Fray Group

Flávio Ghelfond

Co-Founder and CFO

Charlie

Bojan Tegovski

Chief Operation Officer

HP Hospitality

Hotelier Stories

“Having Cloudbeds changed our user and hotel management experience at our hotels. It’s very simple to both implement and use, and allows us to have a clear vision of how the hotels are doing no matter where we are.”

“Without Cloudbeds’ full range of features, we wouldn’t be selling as effectively or exploring new business opportunities as we do today.”

“Our seven-year partnership with Cloudbeds is rooted in their consistent commitment to understanding our unique needs. They actively listen to our feedback and ensure our perspectives are valued.”

15%

Increase in ADR

74%

Occupancy rate

10x

ROI

Nights sold

17K

guests hosted per month

buildings in operation

83.5%

Direct bookings

+87%

average Occupancy

50%

Return guests

/ Open API

A tech stack without limits

Built for hoteliers who refuse to be boxed in. With 450+ integrations powered by our API, Cloudbeds gives you the freedom to extend your platform your way. In the AI era, better outcomes start with better data, and no one connects, unlocks, and activates it like Cloudbeds.

Flexible API lets you extend functionality where needed

450+ Integrations offer a massive, growing partner network

Built for AI to power models with rich, high-quality data

Explore API

/ Infrastructure

Built for the pace of modern hospitality.

Cloudbeds is built on a modern, cloud-native architecture ensuring speed, scale, and reliability across your entire operations.

Modern microservices architecture

Independently deployable services ensure updates ship fast without downtime for your team or guests.

Security and token management

Enterprise-grade token vaulting and PCI-compliant credential handling protect every transaction end to end.

Centralised payment processing

A single payment layer handles deposits, charges, refunds, and reconciliation — all attached to the reservation record.

99.95% uptime

Distributed infrastructure with automatic failover means Cloudbeds stays available even when everything else doesn’t.

/ Security

Protection built into every layer.

Cloudbeds doesn’t treat security as a feature. It’s part of the foundation — so you can operate, grow, and innovate with confidence.

PCI compliance

Full PCI DSS Level 1 compliance so cardholder data is always stored, transmitted, and processed to the highest standard.

Secure guest data

Encrypted at rest and in transit, with role-based access controls ensuring staff only see what they need to.

SSO and user management

Single sign-on and granular permission settings give IT teams full control over who accesses what across every property.

Site incident response

24/7 monitoring with defined SLAs and a dedicated incident response team to minimise impact when issues arise.

Powering the world’s most ambitious hoteliers.

Operations, revenue, distribution, and guest experience on one data model. Trusted by ambitious hoteliers in 150+ countries to turn their tech stack into their competitive edge.

20K+

Properties worldwide

150+

Countries

Unified data model

Frequently asked questions

What makes Cloudbeds a "unified platform”?

Most hotel tech stacks are collections of separate tools patched together, which means data has to travel between systems, reconciliation is constant, and updates lag. Cloudbeds is built on a single data model, so your PMS, channel manager, payments, guest experience, and revenue intelligence all read from and write to the same source of truth. There's no syncing, no translation layer, and no version of your data that's slightly out of date somewhere else.

We already use several tools we love. Can we keep them alongside Cloudbeds?

Yes. Cloudbeds offers an open API and 450+ integrations, so you can extend the platform with the tools that work best for your property. That said, the more you consolidate onto Cloudbeds, the more you unlock capabilities that simply can't be replicated by connecting separate systems — like automatic chargeback evidence generation, real-time sentiment alerts tied to reservations, or campaign attribution based on actual stay data.

How does Cloudbeds handle data security and compliance?

Security is built into the foundation, not added on top. Cloudbeds runs on AWS infrastructure with PCI-compliant payment tokenization, TLS/SSL encryption in transit, AES-256 encryption at rest, and strict access controls throughout. The platform also supports SSO for centralized user management, maintains 99.99% uptime with 24/7 monitoring, and complies with global standards including GDPR. A dedicated incident response team is on call around the clock.

Does Cloudbeds support enterprise hotel groups and multi-property portfolios?

Cloudbeds is built to scale. For enterprise groups and multi-property operators, the platform delivers capabilities that disconnected systems simply can't match: a single guest identity across every location, consolidated reporting with one consistent set of metrics, and campaigns that draw on real reservation data from across your entire portfolio. Every property runs on the same data model, so there's no reconciliation, no conflicting numbers between sites, and no stitching together of siloed reports. Whether you're managing five properties or fifty, your teams work from the same platform, the same data, and the same source of truth.

How long does implementation typically take?

Implementation timelines vary by property size and complexity, but Cloudbeds is designed to get you operational quickly. Because everything runs on one platform with one setup process, you're not configuring multiple systems separately or managing parallel go-lives. Properties consistently cite ease of implementation as a key advantage — and once you're live, updates, rate changes, and new channel activations happen in real time across the entire platform.