- THE CLOUDBEDS PLATFORM
- Case Studies
No matter how many precautions you take to prevent overbookings, your Front Desk team may still come across one. Therefore, they must be prepared to manage an overbooked guest.
Having a checklist can help your staff stay calm and skillfully handle the situation. This way, you can maintain guest satisfaction and prevent negative reviews.
You can modify any of the checklists to fit your property needs.
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