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Is the front desk ruining your guest experience?

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Is the front desk a beacon of hospitality – a place to welcome weary travelers? Or is the front desk an outdated relic of the past – a holding place for administrative tasks? What is the role of AI and technology when it comes to providing a great guest experience? Join us as we discuss how the front desk and technology impact the guest and staff experience and what this means for a property’s bottom line.

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