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Guide

Hotel Revenue Marketing

Spain (Basque Country)

The TL;DR

Compliance doesn’t need to be complicated. Learn how local e-invoicing, fiscalization, and reporting work and explore Cloudbeds’ trusted integration partners.

Contents
Government compliance - Spain (Basque Country)

E-invoicing

Spain’s e-invoicing mandate is set to take effect in 2024 for very large businesses and in 2025 for smaller businesses. This regulation affects every company in Spain, regardless of where they are located. Mandatory only for B2B transactions. The implementation process has two steps:

1. Mandatory from 2024 for companies with a turnover higher than 8 million a year.

2. Mandatory from 2025 for companies with a turnover lower than 8 million a year.


Fiscalization receipts

The Basque Country mandates the use of the TicketBAI system (regional tax authority platform) for fiscalization purposes, with the need to send all tax information to the provincial treasury.

This only affects companies with legal addresses in the Basque Country. The implementation process is mandatory as of January 2024 for all companies regardless of their size or yearly turnover. 

  • The billing system must be equipped with a TicketBAI guarantor software.
  • An XML or “TicketBAI File” is generated and electronically signed using a digital certificate. 
  • The XML Files are automatically sent to the corresponding tax authorities.
  • The issued invoice contains the new TBAI ID and QR codes.


Statistical reporting

Reports need to be shared monthly with the National Institute of Statistics (ARCE and ISTAC).

Guest reporting

A nightly police report is required by various police departments in Spain for all guests staying at hospitality businesses in Spain. In the Basque Country, this report needs to be submitted via the Ertzaintza police portal.

Cloudbeds solutions

Fiscalization receipts

TicketBAI via Fiskaly

The Basque region mandates the use of the TicketBAI system, a regional tax authority platform, for fiscalization purposes. This system requires businesses to submit all tax information to the provincial treasury.
Learn more

Statistical reporting

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Cloudbeds Manual Report: ARCE & ISTAC

Cloudbeds currently supports the manual export of ARCE and ISTAC reports that Spanish properties must submit to the National Institute of Statistics (INE).
Learn more

Spain – Police Reports (Ertzaintza) – (estimated to be available in Limited Release late Q3 2025)

Partner solutions

Guest reporting

Chekin

Our partner Chekin generates entry forms for Ertzaintza.
Learn more

Disclaimer: Please note that this is for information purposes only. It does not constitute a legally binding document so you should also consult your local requirements.

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