Guide

Hotel Revenue Marketing

Italy

The TL;DR

Compliance doesn’t need to be complicated. Learn how local e-invoicing, fiscalization, and reporting work and explore Cloudbeds’ trusted integration partners.

Government Compliance Italy

E-invoicing

Italy mandates that all invoices be digitally signed (via a certified provider) and uploaded to the Italian tax authorities, namely Agenzia delle Entrate. Properties are also required to legally archive said invoices for a certain number of years. This can be done for free by Casseto Fiscale through the government and/or through private providers that are certified for such services in Italy.

Fiscalization receipts

Italy requires that receipts given to customers be digitally recorded with the government. Once fiscalized, the receipt given to a customer (physical paper or digital image via text, email, etc.) must contain a government-recorded number. Specialized physical hardware (e.g., by EPSON) is often required to print these receipts; however, this can equally be done digitally without the need for a fiscal printer.

Cloudbeds Solution: Italy Fiscal Receipts – Epson printer Integration

Statistical reporting

Properties in Italy are required to report all guests who stay overnight to the Italian National Statistical Institute (ISTAT reports). The frequency for this overall is monthly; however, each Italian province defines its own way of collecting data. ROSS 1000 (report format) is the collection method in many but not all provinces.

Cloudbeds Solutions

Statistics Report (ROSS1000) – Cloudbeds’ Italy Statistics Reports (ROSS1000) app automates the monthly report generation. This free integration to ROSS1000 is available to customers in Italy. More information here.

Guest reporting

Italy requires hotels to submit a daily report of guests in the hotel.

Cloudbeds Solutions

Italy Police Report: Servizio Alloggiati

Send all guest information to the Polizia di Stato via the Servizio Alloggiati. More information here.

Cloudbeds Manual Report

Cloudbeds currently supports the manual export of Italy Police report data (Polizia di Stato). More information here.

Disclaimer: Please note that this is for information purposes only. It does not constitute a legally binding document so you should also consult your local requirements.

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