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Accommodations in Swiss areas must perform several administrative tasks related to customer’s personal data. They have to submit reports to legal authority offices such as the Federal Statistical Office, the police, the Tourist Tax Collection Center, and the Tourism Observatory. In summary, customer data is collected multiple times, but never in the same way or for the same entities. Cloudbeds can facilitate this taking of information from the customer and transmission to each party concerned.
In terms of statistics, accommodations need to submit information to the Federal Office of Tourism (Bundesamt Fur Turistik) under a specific file type (HESTA). Cloudbeds is working to make this downloadable in the HESTA format so that accommodations can upload this directly to the tourism authorities (estimated availability in Q2, 2024).
We have the following third-party solutions to help cover these requirements:
Disclaimer: Please note that this is for information purposes only. It does not constitute a legally binding document so you should also consult your local requirements.
