Guide

Hotel Revenue Marketing

Thailand

The TL;DR

Compliance doesn’t need to be complicated. Learn how local e-invoicing, fiscalization, and reporting work and explore Cloudbeds’ trusted integration partners.

Guest reporting

TM30

TM30 is a form that must be filed to report the location of foreign visitors in Thailand to immigration authorities. It is the responsibility of the owner of the place the foreigner is staying (hotel, apartment, private residence, etc.) to file the TM30. The TM30 must be filed within 24 hours of a foreigner checking in to a new location. This regulation applies to all foreign nationals staying in Thailand, including tourists, expats, and those with work permits or visas. While the TM30 rule has been in place for decades, it has been more strictly enforced since 2019.

RR4 report

The purpose of the RR4 report in Thailand is to provide international guest information to the nearest police station for verification. This report is designed for hoteliers in Thailand who need to submit this information to comply with Thai immigration department rules. The RR4 report is not directly related to the TM30 report, which is a notification from the landlord or hotel owner as to where a foreigner has stayed during their short or long-term stay in Thailand.

Partner solutions

TM30 by Mecx-Tech

Mecx-Tech is a technology company that provides solutions for the hospitality industry, including Payment Gateways, Door Locks, Guest Registration, Point of Sale, Guest WiFi, and other tools that help hotels streamline their operations.

TM30 by Vouch

Vouch Auto-TM30 will extract guest data from your Cloudbeds PMS and create TM30 report for your daily submission.

RR4 by Mecx-Tech

Guest registration form developed by Mecx-Tech to helps properties comply with the RR4 requirements in Thailand.

Disclaimer: Please note that this is for information purposes only. It does not constitute a legally binding document, so you should also consult your local requirements.

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