Guide

Hotel government compliance

Tanzania

The TL;DR

Compliance doesn’t need to be complicated. Learn how local e-invoicing, fiscalization, and reporting work and explore Cloudbeds’ trusted integration partners.

Tanzania (Zanzibar) Government Compliance for Hotels & Lodging Businesses

The TL;DR. Compliance doesn’t need to be complicated. Learn how local e-invoicing, fiscalization, and reporting work and explore Cloudbeds’ trusted integration partners.

E-invoicing and Fiscalization

  • Format: The Virtual Fiscal Management System (VFMS) requires real-time submission of transaction and guest data to the Zanzibar Revenue Authority (ZRA) portal.
  • Fiscal Control: Every guest folio or point-of-sale transaction must generate a compliant receipt containing a unique ZRA receipt number, response number, your Tax Identification Number (TIN), VAT Registration Number (VRN), and a verification QR code.
  • Print format: There is a format for the graphic representation of the receipt. This format’s content is regulated and must include the ZRA receipt number and a two-dimensional barcode (QR code) that links to an official ZRA page where the authenticity of the document can be verified.
  • Taxes & Levies: Requires the automated calculation of specific local taxes, including the Infrastructure Tax (based on hotel star rating) and the 12% Hotel Levy alongside standard VAT.

The Zanzibar Revenue Authority (ZRA) mandates that all hospitality venues—including hotels, resorts, restaurants, and bars—issue electronic fiscal receipts for every transaction. Real-time integration between your Property Management System (PMS) and the ZRA is strictly required to provide visibility into occupancy, room rates, and revenue.

Partner Solution

  • ZanSync

ZanSync is a localized government compliance and invoicing solution developed specifically for the Zanzibar market. This integration acts as fiscal middleware, connecting your Cloudbeds PMS directly to the ZRA API to help properties meet Tanzanian tax requirements directly through their Cloudbeds account.

Disclaimer: Please note that this is for information purposes only. It does not constitute a legally binding document so you should also consult your local requirements.

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